Cambria Hotel Boston Downtown - Seaport

Hotels
•
Cambria Hotels
8.2 (853 reviews)
6 West Broadway , Boston , us
+1 617-463-9147

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Comfortable Beds
Cons:
Limited Amenities
Unsatisfactory Breakfast Options

Categories

Cleanliness
8.2
Some reviews indicated the rooms were clean, but others noted issues with overall hotel amenities and maintenance.
Service
9.7
Several reviews praised the friendly and helpful staff, especially Sunny at the front desk.
Location
9.2
The location was often described as convenient, although some guests expressed concerns about safety.
Room Quality
7.7
Rooms were described as small with insufficient furniture, leading to a less favorable opinion.
Amenities
7.2
Multiple reviews indicated a lack of promised amenities, such as a restaurant and bar.
Value for Money
8.7
Many felt the hotel provided good value, although some found it overpriced considering the lack of amenities.
Food and Beverage
6.2
The breakfast options were described as inadequate and lacking variety.
Overall Experience
8.7
Despite some issues, many guests expressed willingness to return for the comfortable sleep and good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 04:38

Property Description

Modern Accommodation with Top Amenities

Located in Boston, just a stone's throw away from Carson Beach, Cambria Hotel Boston, Downtown-South Boston offers a luxurious stay with a fitness centre, private parking, and a stylish terrace. The hotel boasts a trendy bar, perfect for unwinding after a day of exploring the city.

Comfort and Convenience

Each room at Cambria Hotel Boston is thoughtfully designed, featuring air conditioning, a flat-screen TV, and a private bathroom stocked with complimentary toiletries. Guests can enjoy the convenience of free WiFi, a 24-hour front desk, and a business centre during their stay.

Culinary Delights and Nearby Attractions

Indulge in delectable American cuisine at the on-site restaurant, with special dietary options available upon request. Explore nearby attractions like the Boston Tea Party Ship & Museum, all within easy reach from the hotel.

Book your stay at Cambria Hotel Boston now for a memorable experience in the heart of Boston.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

8.2
Based on 853 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.7
Food and Beverage: 6.2
Overall Experience: 8.7
S
stefansL2418EO • Couples
2
Jackie at Cambria Hotel was Awful to me a client paying to stay at the Cambria. Never going back!!!
Pros:

I am extremely disappointed by my interaction with Jackie at the front desk of the Cambria Hotel.

From the moment she answered the phone, her tone was noticeably dismissive, low-energy, and impatient. I initially gave her the benefit of the doubt, assuming she may have had a long day, but the interaction quickly became unacceptable.

While I was calmly asking a simple question regarding an issue in my room, Jackie abruptly hung up on me. During the conversation, she also called me an "idiot" and made disparaging remarks about my appearance. I was shocked to be treated this way as a paying guest who was simply trying to resolve a concern.

Regardless of how busy or stressful a shift may be, there is never an appropriate reason for a hotel employee to insult a guest, make personal comments, or terminate a call in this manner.

Because of this experience, I have completely lost confidence in the level of customer service at this property. Unfortunately, my interaction with Jackie has left such a negative impression that I would not choose to stay at this hotel again, nor would I recommend it to others.

2026-07-21 • via Tripadvisor
J
jamonita • Family • New York City, New York
8
Great One Night Stay
Pros:

Stayed for just one short night as we were in town for a college graduation, so don't have a ton of things to comment on. We were greeted very nicely by the front desk staff and the valet attendant was very friendly and accommodating. The room itself was clean and spacious. The free breakfast in the morning was a bonus, as was the hotel's proximity to the T and to the seaport area. There seemed to be some cute coffee shops nearby, but did not have the time to check them out.

2026-07-18 • via Tripadvisor
A
Andrew • family_with_children • gb
8
2026-07-15 • via Nuitee
N
Nancy • extended_group • us
4
Would not stay here or recommend it to anyone. There are better available places for the $.
Pros:

The room was large. The shower was nice. There was ice available from an ice machine. It was near the elevator.

Cons:

We only had housekeeping service one of the 3 days!! The lighting other than the bathroomw was HORRIBLE! We had to use the flashlight from our phones. The refrigerater blinked off and on continually. Upstairs view area was closed for renovation so no fire works! The consierge service was a joke. The breakfast and selections were limite4d and marginal. The price for the value was obscene.

2026-07-11 • via Nuitee
M
MartinH1 • solo_traveller • gb
6
Pros:

Room was clean and spacious with a good sized bed. Staff were helpful and friendly. There is a small seating area at reception which is pleasantly cool.

Cons:

The free breakfast is poor. Weak coffee processed cheese slices and ham and powdery scrambled eggs. Again friendly staff but poor quality good.

2026-07-09 • via Nuitee
C
Craig • couple • gb
9
Excellent
Pros:

The room was clean, shower was good, views were great as we had a corner room facing Downtown and South Boston. Bed was very comfy, wish it was my own bed at home (and I dont say that lightly!)

Cons:

Breakfast was very basic, thats the only thing I can say was a negative.

2026-07-09 • via Nuitee
B
bkro1342 • Family
10
Great hotel for our short trip!
Pros:

Great little hotel! Workers were friendly, ac was great, and right by the T. Would stay again!

2026-07-01 • via Tripadvisor
M
Max • solo_traveller • us
10
2026-07-01 • via Nuitee
R
Russ • solo_traveller • us
4
A Disappointed Stay
Pros:

Our room outlets were all out except for the beside ones. We felt like we were in the dark the whole time. The lamps were too large and heavy to move two large to a plug that worked. It was the one in the bedroom and living room. We wanted to check out the rooftop, but it was locked every time we would try, no matter what time. I normally would not complain, but I was disappointed and regretted that I had canceled my Hyatt reservation to stay here.

Cons:

The breakfast staff were sweet, and the morning staff member, when I checked out, was wonderful and kind.

2026-06-27 • via Nuitee
H
Holger • extended_group • de
8
2026-06-26 • via Nuitee
A
Andy • couple • us
10
Great place for a work trip.
Pros:

Lovely staff, convenient part of Seaport

Cons:

Nothing negative to say

2026-06-24 • via Nuitee
L
lynda • family_with_children • us
7
2026-06-23 • via Nuitee
A
Ana M. • couple • mx
10
2026-06-23 • via Nuitee
K
Kay • couple • gb
5
Rooms fine breakfast poor
Pros:

Room clean but small

Cons:

Breakfast was very poor , and for the cost of the room was very poor

2026-06-21 • via Nuitee
A
Alpay • solo_traveller • gb
9
Amazing.
Pros:

I liked the World Cup theme you made.

Cons:

I didn’t like the fact that the staff members in the lobby looked cold in the cardigans due to the air conditioning. You should think about creating a uniform jacket. In the UK there are jacket uniforms.

2026-06-21 • via Nuitee
D
David • couple • gb
9
Would use again
Pros:

Great location, good sized room, comfortable beds.

Cons:

Plastic cutlery and paper plates at breakfast.

2026-06-21 • via Nuitee
N
Nicola • couple • gb
10
Pros:

Staff were friendly, helpful and knowledgeable.

Cons:

Breakfast was a nice option, but limited choices.

2026-06-19 • via Nuitee
E
Eva • couple • us
8
2026-06-19 • via Nuitee
T
Tosha • solo_traveller • us
10
2026-06-18 • via Nuitee
K
karen • solo_traveller • gb
10
Pros:

Clean lovely hotel well positioned for Boston seaport area ...close to transport for us

Cons:

Breakfast could have had more choice

2026-06-16 • via Nuitee