ibis Cucuta

Hotels
•
ibis
8.5 (2393 reviews)
Calle 15 # 0- 28 , Cúcuta , co
+57 607 5956161

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Satisfactory food
Cons:
Room size
Lack of certain amenities
High prices

Categories

Cleanliness
8.46
Most reviews highlight cleanliness positively, though a few mention minor issues.
Service
9.43
Many reviews express appreciation for the helpfulness and attention of the staff.
Location
9.47
Numerous reviews mention excellent location, close to dining and attractions.
Room Quality
7.92
Some reviews indicate discomfort with room size and amenities.
Amenities
7.45
Some guests noted the lack of basic amenities and issues with room facilities.
Value for Money
7.91
Mixed sentiments about value, with some feeling the price was high for quality.
Food and Beverage
8.96
Guests praised the breakfast and dining experiences.
Overall Experience
8.43
Generally positive with some issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:47

Property Description

Convenient Location and Amenities

Located just 500 meters from Cucuta Public Library, ibis Cucuta offers a comfortable stay with a garden, free private parking, and a restaurant. Enjoy air-conditioned rooms with free WiFi and a bar for relaxation.

Comfortable Rooms and Services

Each room at ibis Cucuta features a desk, flat-screen TV, and private bathroom with complimentary bed linen and towels. Benefit from airport transfers and a car rental service for convenience.

Delicious Buffet Breakfast and Multilingual Staff

Start your day with a hearty buffet breakfast served every morning. Our 24-hour front desk staff are fluent in English and Spanish, ensuring a seamless stay for all guests.

Book your stay at ibis Cucuta now to experience convenience and comfort during your visit to Cúcuta.

Important information:

LOCAL TAX LAW Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately.
To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUC

Location

Guest Reviews

8.5
Based on 2393 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 8.43
L
Luis Eliseo • solo_traveller • ve
10
2026-08-08 • via Nuitee
R
Ramirez • extended_group • ve
3
No satisfactorio
Pros:

La ubicación

Cons:

Mal aseo del baño cama incómoda

2026-08-07 • via Nuitee
T
TORCOROMA • solo_traveller • co
9
CONFORT
Pros:

La tranquilidad, descanse muy bien. La ropa de cama estuvo perfectamente limpia y planchada

Cons:

Falto coordinación a la hora del desayuno 04-08-2026 sobre las 07:30 am, no encontré suficientes cubiertos, mesas sucias y la cacerola de los huevos vacía.
Estas novedades fueron subsanas a petición mía hacia el personal.

2026-08-07 • via Nuitee
A
Aura Urdaneta • solo_traveller • co
7
Pros:

El desayuno estuvo muy bien, variado y rico.
Las camas son cómodas.

Cons:

Debajo de las camas había mucha suciedad.
Ausencia de personal para ayudar con el equipaje.

2026-08-07 • via Nuitee
R
Ramirez • couple • ve
2
No satisfactoria
Pros:

La ubicación

Cons:

El baño olía. Orines está mal aseado!!!

2026-08-07 • via Nuitee
O
OROZCO RAMIREZ • solo_traveller • co
10
Pros:

Todo

Cons:

.

2026-08-06 • via Nuitee
O
OROZCO RAMIREZ • solo_traveller • co
10
Pros:

Todo

Cons:

.

2026-08-06 • via Nuitee
L
Liliana • solo_traveller • co
10
2026-08-06 • via Nuitee
A
Alfredo • solo_traveller • co
9
2026-08-06 • via Nuitee
C
CARLOS ALBERTO • couple • co
10
Pros:

La ubicación

2026-08-04 • via Nuitee
J
JESUS ERNESTO • couple • us
10
Muy bueno
Pros:

Me atendieron muy bien la chica de la recepción, me ayudaron mucho para yo realizar un pago y me aceptaron sin yo haber realizado el pago

2026-08-04 • via Nuitee
L
Luis Guillermo • couple • co
9
2026-08-04 • via Nuitee
G
GUALDRON GUECHA • family_with_children • co
10
Organizado
Pros:

Todo muy organizado, rápida la atención en recepción, personal muy amabe

Cons:

Estuvo todo bien

2026-07-23 • via Nuitee
O
Olga Lucia • solo_traveller • co
9
Pros:

La ubicación

2026-07-23 • via Nuitee
J
Jessica • family_with_children • ve
10
2026-07-23 • via Nuitee
I
Irma • solo_traveller • es
10
Pros:

Instalaciones cómodas, funcionarios muy amables y buena ubicación.

2026-07-22 • via Nuitee
A
andrea • solo_traveller • co
10
2026-07-22 • via Nuitee
J
Jaime • couple • co
10
Excelente hotel
Pros:

Ubicación y limpieza

Cons:

Todo muy bien

2026-07-21 • via Nuitee
A
Angela • solo_traveller • ve
8
2026-07-20 • via Nuitee
A
Andrea • couple • cl
10
Excelente siempre
Pros:

Moderno y limpio bien ubicado

2026-07-20 • via Nuitee