ibis Cucuta

Hotels
ibis
8.5 (2318 reviews)
Calle 15 # 0- 28 , Cúcuta , co

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Satisfactory food
Cons:
Room size
Lack of certain amenities
High prices

Categories

Cleanliness
8.46
Most reviews highlight cleanliness positively, though a few mention minor issues.
Service
9.43
Many reviews express appreciation for the helpfulness and attention of the staff.
Location
9.47
Numerous reviews mention excellent location, close to dining and attractions.
Room Quality
7.92
Some reviews indicate discomfort with room size and amenities.
Amenities
7.45
Some guests noted the lack of basic amenities and issues with room facilities.
Value for Money
7.91
Mixed sentiments about value, with some feeling the price was high for quality.
Food and Beverage
8.96
Guests praised the breakfast and dining experiences.
Overall Experience
8.43
Generally positive with some issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:47

Property Description

Convenient Location and Amenities

Located just 500 meters from Cucuta Public Library, ibis Cucuta offers a comfortable stay with a garden, free private parking, and a restaurant. Enjoy air-conditioned rooms with free WiFi and a bar for relaxation.

Comfortable Rooms and Services

Each room at ibis Cucuta features a desk, flat-screen TV, and private bathroom with complimentary bed linen and towels. Benefit from airport transfers and a car rental service for convenience.

Delicious Buffet Breakfast and Multilingual Staff

Start your day with a hearty buffet breakfast served every morning. Our 24-hour front desk staff are fluent in English and Spanish, ensuring a seamless stay for all guests.

Book your stay at ibis Cucuta now to experience convenience and comfort during your visit to Cúcuta.

Important information:

LOCAL TAX LAW Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately.
To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2318 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 8.43
J
Jorge family_with_children co
9
Perfecto para un viaje corto o de trabajo a la ciudad de Cúcuta
Pros:

La ubicación y las instalaciones estaban al día

2026-06-18 via Nuitee
H
Hernan solo_traveller co
10
CONFORT - CALOR DE HOGAR
2026-06-17 via Nuitee
D
Davide couple ve
4
2026-06-17 via Nuitee
L
Linares solo_traveller ve
9
2026-06-17 via Nuitee
M
Marianela solo_traveller ve
8
Pros:

La ubicación

2026-06-15 via Nuitee
S
Solange solo_traveller ve
10
Excelente sitio si necesitas descansar , queda cerca de lugares donde comer, ideal para estar de paso por la frontera
Pros:

La ubicación, la tranquilidad , acorde con lo ofrecido

2026-06-15 via Nuitee
A
Albany Valeria couple co
10
Básico pero muy. Completo
Pros:

Muy. Cómodo y limpio

2026-06-14 via Nuitee
N
Nicol mas solo_traveller co
7
Hay mejores lugares en Cúcuta por menor valor
Cons:

Es un lugar muy normal para el precio pagado. No tiene ningún plus, las habitaciones no tienen buen

2026-06-14 via Nuitee
P
Pierina couple ve
8
Fino
Pros:

Limpieza

Cons:

Al llegar la habitación está caliente

2026-06-14 via Nuitee
B
BERBESI MARIÑO solo_traveller co
10
2026-06-13 via Nuitee
A
Albany Valeria couple co
9
Hotel.comodo con lo esencial
Pros:

Las duchas son amplias con agua. Caliente

Cons:

El control del TV casi ni funcionaba

2026-06-12 via Nuitee
A
Andres Felipe solo_traveller co
7
Estuvo bien para el afán del trabajo.
Pros:

La facilidad de entrar y el Last Out es fácil de pedir

Cons:

El colchón, no era tal sino una colchoneta dura

2026-06-11 via Nuitee
P
Perez Depablos couple co
10
2026-06-10 via Nuitee
R
rangel angel solo_traveller co
10
Pros:

Su ubicación

Cons:

Lo impersonal.

2026-06-09 via Nuitee
R
Ricardo Cadamuro lopez family_with_children it
10
2026-06-09 via Nuitee
E
Edicson couple co
10
Excelencia
Pros:

Sus habitaciones completamente cómodas

Cons:

Que el estacionamiento es muy pequeño

2026-06-08 via Nuitee
G
Gonzalez family_with_children ve
9
Excelente
Pros:

Las camas

Cons:

Un poco babosa la ducha

2026-06-06 via Nuitee
L
Luis couple ve
7
2026-06-05 via Nuitee
A
ANDREA solo_traveller ve
10
2026-06-05 via Nuitee
A
Albany Valeria couple co
10
2026-06-05 via Nuitee