Hotel Hamlet

Hotels
7.9 (2733 reviews)
Bramstræde 5 , Helsingør , dk

Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great central location
Good breakfast options
Cons:
Cleanliness issues
Noise from the street
Missing amenities

Categories

Cleanliness
6.73
Some reviews mentioned dustiness and cleanliness issues in the rooms.
Service
8.7
Staff is consistently described as friendly and helpful throughout the reviews.
Location
9.24
Multiple reviews praised the convenient and central location of the hotel.
Room Quality
7.19
Rooms were generally well-furnished and clean, but some guests experienced issues.
Amenities
7.22
Basic amenities are provided; some guests noted missing items like a fridge.
Value for Money
7.68
The overall sentiment indicates that the experience is satisfactory for the price paid.
Food and Beverage
8.23
Breakfast received positive feedback, though some had complaints about specific items.
Overall Experience
8.2
General sentiment reflects a good experience despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:50

Property Description

Hotel Hamlet, nestled in Helsingør’s bustling city centre, is a charming retreat just a short stroll from the iconic Kronborg Castle. Decorated with artistic flair, our rooms offer a cozy sanctuary with modern amenities. International Dining Experience awaits at our restaurant, Francisco, where delectable dishes made from local ingredients are served with a touch of elegance. Unwind with a scrumptious brunch at this popular spot during weekends. With Convenient Location near the train station and ferry terminals, exploring nearby attractions like Copenhagen and Sweden is a breeze. Immerse yourself in comfort and convenience at Hotel Hamlet today.

Important information:

After booking, you will receive an email from the hotel with payment instructions and all codes needed to access your room.

If you expect to arrive after 19:00, please inform the property in order to receive further check-in instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children 1 year old stay for DKK 150 per person per night when using an available cot.
    Children from 1 year old to 12 years old stay for DKK 300 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2733 reviews
Cleanliness: 6.73
Service: 8.7
Location: 9.24
Room Quality: 7.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.2
K
Kathryn extended_group au
10
Quaint, comfortable and excellent value. Highly recommend.
Pros:

What a great find. The rooms were quaint and in keeping with the era of the hotel. The breakfast room was available during the day and evening so we enjoyed cheese and wine with our friends. Close to railway station and the old town. Staff were wonderful and really good value for money. Absolutely loved it.

Cons:

Nothing.

2026-06-13 via Nuitee
K
Karen solo_traveller au
9
Pros:

Perfect location one block from railway station and in centre of old town so easy walk to all sights. And breakfast was awesome.

Cons:

Shower cubicle bit small. Could use an extension cord to electric kettle so can reach power point.

2026-06-13 via Nuitee
W
Wenche couple no
8
Hyggelig og hjelpsomt personale. Sentral og fin beliggenhet.
Pros:

Hotellet lå fantastisk til i forhold til aktiviteter, shopping og restauranter. Veldig hyggelig og hjelpsomt personale. Det var også heis som gjorde det enkelt å komme opp til andre etasjer. Sengen på rommet var veldig god og rommet var romslig.

Cons:

Dette rommet var en såkalt juniorsuite. Type rom burde tilsi at ting var i orden, men ting bør være i orden i alle typer rom. Men her var det manglende undersøkelse om alt var i orden før nye gjester kom. Blant annet hadde en leselampe en type spot som lyste oppover mens lampen, som hang på veggen over sengen, burde lyst nedover. Det var byttet rundt på pærer, og satt inn feil pærer, i de forskjellige lampene i rommet, som vi selv måtte finne ut av og flytte rundt på.
Vasken på badet var tett og den var delvis knust. Det gjør noe med hele opplevelsen.

2026-06-13 via Nuitee
M
Margaret couple gb
9
2026-06-13 via Nuitee
I
Ika couple se
7
Pros:

Tyvärr nog ostädad dusch eftersom för var fullt med långa svarta hårstrån på golvet i duschen
Inte fräscht alls

2026-06-13 via Nuitee
J
Jana couple cz
9
Beautiful hotel
Pros:

Beautiful hotel in the centre of the town and very near to the train station. Very good breakfast. Helpful staff.

2026-06-13 via Nuitee
J
John solo_traveller gb
10
A welcoming old style hotel
Pros:

A charming old fashioned style hotel, comfortable and welcoming. A comfortable room, lovely staff, excellent breakfast, perfect location.
,

2026-06-12 via Nuitee
S
Sandra couple cz
10
Pros:

Everything, great experience!

Cons:

N/A

2026-06-12 via Nuitee
G
Georg couple de
7
2026-06-12 via Nuitee
K
Karoline solo_traveller dk
8
2026-06-11 via Nuitee
R
Raluca extended_group ro
9
Close to everything
Pros:

Super close to everything.
Good breakfast and nice staff.

Cons:

The family room is pretty cramped and the single beds are mostly for kids, any adults there would inevitably hit their heads. It’s a pretty weird room, starting from when you open the door and see a bunch of stairs again.

2026-06-11 via Nuitee
S
Simona extended_group it
10
Ottimo hotel
Pros:

In pieno centro, gentilezza e cortesia alla reception, colazione ottima sia dolce che salata

Cons:

Tutto perfetto

2026-06-11 via Nuitee
P
Pia family_with_children se
6
Pros:

Åt inte frukost. Läget var perfekt!

Cons:

Fanns inget kallvatten på mitt rum

2026-06-10 via Nuitee
F
Fabio solo_traveller it
7
2026-06-10 via Nuitee
B
Bert solo_traveller nl
7
Redelijk maar prijs / kwaliteit verhouding is m8nder
Pros:

Goede bedden en lekker rustig. Goed ontbijt.

Cons:

Er had beter gecommuniceerd kunnen worden dat de makkelijkste toegangsweg afgesloten was en dan is het zoeken met alle eenrichtingsstraten terwijl er op 100 mtr afstand een prima parkeerterrein is.

2026-06-10 via Nuitee
M
Malin solo_traveller se
7
2026-06-10 via Nuitee
M
Martin solo_traveller de
9
Jederzeit wieder!
Pros:

Ein älteres, sehr charmantes Hotel zwischen Bahnhof, Altstadt und Fähranleger.
Mein Zimmer war sehr gemütlich, das Frühstück sehr gut - und das Preis-/Leistungsverhältnis hervorragend. Sehr freundliches, engagiertes Personal.

2026-06-10 via Nuitee
S
Susanne couple dk
10
2026-06-09 via Nuitee
K
Karyn solo_traveller au
8
Great location
Pros:

Excellent location near train and ferry as well as to old town sights. Great breakfast.

2026-06-09 via Nuitee
A
Andrew solo_traveller gb
8
2026-06-09 via Nuitee