Hotel Indigo - Madison Downtown by IHG

Hotels
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Hotel Indigo
9.6 (617 reviews)
901 East Washington , Madison , us
+16082560061

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Helpful shuttle service
Cons:
Overpriced compared to services
Issues with bed support
Hot water availability

Categories

Cleanliness
10
Most reviews highlight clean sheets and bathrooms, contributing to a very positive sentiment.
Service
9.99
Multiple mentions of helpful and friendly staff, especially shuttle drivers like Nathan and Morgan.
Location
10
Guests frequently mention convenient proximity to restaurants and attractions.
Room Quality
9.36
While most rooms are noted as comfortable, concerns about bed support reduced the score.
Amenities
9.49
The shuttle service is a valued amenity, but some guests expected more related services.
Value for Money
8.98
Some reviews mention the hotel being overpriced without premium services justifying the cost.
Food and Beverage
9
Food service is not mentioned, implying average expectations for this category.
Overall Experience
10
Guests consistently express a very high satisfaction overall with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:59

Property Description

Luxurious Amenities and Services

Hotel Indigo - Madison Downtown offers a range of upscale amenities including a fitness centre, terrace, and a restaurant and bar. Guests can also take advantage of the 24-hour front desk, airport transfers, and free WiFi throughout the property.

Convenient Location

Situated in the heart of Madison, guests can easily explore popular attractions such as Madison Area Technical College, Monona Terrace Community and Convention Center, and State of Wisconsin: State Capitol Building. The hotel's proximity to Dane County Regional Airport makes traveling a breeze.

Recreational Opportunities

Guests can partake in various activities during their stay, with cycling being a popular choice. Whether you're looking to stay active or simply relax, Hotel Indigo - Madison Downtown provides the perfect setting for a memorable experience.

Ready to elevate your stay in Madison? Book your room at Hotel Indigo - Madison Downtown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 18 per day.

Location

Guest Reviews

9.6
Based on 617 reviews
Cleanliness: 10
Service: 9.99
Location: 10
Room Quality: 9.36
Amenities: 9.49
Value for Money: 8.98
Food and Beverage: 9
Overall Experience: 10
S
Sizhe • couple • us
10
2026-06-30 • via Nuitee
R
rebeccarQ6555JY • Business • York, Pennsylvania
10
A fun filled, work filled, and overall wonderful experience
Pros:

I needed to spend 12 days and 11 nights here in Madison for business. I found that the Hotel Indigo had such a unique theme and a community, neighborhood vibe. All of my needs were met and I need to give a shout out to all of the people at the front desk, including Sam, Daniel, Irwin, Aiden, Clark, and Connor. Sam helped me before I even arrived in making sure I was set up with transportation and answering all of my questions. The restaurant was remarkable and I frequented it. Paula, at the bar was kind in making sure I got the spotted cow beer and the amazing cheddar beer bisque.

Every day I needed to take a shuttle for work and the drivers were spectacular. Tyler especially was kind and caring and gave good recommendations food in town.

I really appreciate it all of the fun games, records, nostalgia, and Madisonesque things to do and see at the Indigo.

This is definitely a town for bike riding, water, skiing show views, wonderful food, university of Wisconsin views over at the Memorial Union and State Street strolling.

2026-06-25 • via Tripadvisor
N
NorthStar65875289612 • Business • Midland, Virginia
10
5/5 ⭐⭐⭐⭐⭐ Incredible Staff and clean, modern hotel.
Pros:

We had an absolutely fantastic stay at the Hotel Indigo! The entire property was spotlessly clean, but what truly made our experience unforgettable was the incredible team and the unique character of the building itself.

The hospitality here is unmatched. Irwin, Aiden, Sam, Conner, and Daniel at the front desk went completely over the top for us with their warmth and helpfulness. Getting around town was also a total breeze thanks to Tyler on the shuttle, who provided excellent service and great energy.

As a fan of anything historical, I was fascinated to learn from Irwin at the front desk that the hotel is actually a beautifully restored old Mautz paint factory! He took the time to elaborate on how all Hotel Indigo properties intentionally incorporate local history and design everything around the flavor of the neighborhood. It added such a cool, thoughtful layer to our 2 week stay.

Madison Wisconsin is such a cool town! I recommend this property and staff highly.

2026-06-23 • via Tripadvisor
O
Olga • solo_traveller • us
9
2026-06-23 • via Nuitee
D
Diane • couple • us
5
Average college town hotel that’s overpriced
Pros:

Location, decor but it was not clean.

Cons:

This property is average for a newer college town hotel, it’s not very clean or welcoming. It was strange when I checked in the front desk informed me the towels were not in the room because of airline personnel staying in room? I don’t understand what they were talking about! The worst part is the next day I was hoping to grab a sandwich on my way out the cafe literally had just closed - as in on the dot - I wanted to purchase the remainder that was sitting in the cooler - clearly they would toss out since it was already a few days old, and I was told no, the register was closed and they couldn’t accept cash? Why would ever turn down money!? Especially in food items that are going bad in the next day or two. This was bizarre to me - and they should accommodate their guests, especially when they have left over food items!! It’s just lazy in my opinion to not take the cash and record it later - plus they were extremely rude about it.

2026-06-21 • via Nuitee
M
Medve99 • Couples • Washington DC, District of Columbia
10
Excellent one night at the Indigo Madison
Pros:

Our one-night stay at the Indigo was excellent. The check-in with Conor was professional and friendly, and the adjacent covered garage is a big plus. We had an upper floor room that was clean, and beyond a few scuff marks, well-maintained. After a walk through Madison, we had a late (for Wisconsin) dinner at the bar. The food was good and the cocktails well-made. While check-out is at 1100, we were able to leave our car in the garage until 1400, enabling us to have lunch nearby at Madison Sourdough. We have family near-by and will return to the Indigo.

2026-06-12 • via Tripadvisor
A
Andy • couple • us
9
2026-06-01 • via Nuitee
L
Luke • couple • us
10
2026-06-01 • via Nuitee
M
Maria • couple • us
4
Pros:

How close it was to music Venus

Cons:

The room felt like I was sleeping In a basement

2026-05-28 • via Nuitee
G
greggowens • Business • Carrollton, Georgia
10
First visit
Pros:

My favorite brand of hotel is Holiday Inn Express. I think i might have a new option at the IHG properties. Hotel Indigo is a swanky, upscale hotel. This one is in a refurbished paint factory. The decor is great, and the room layout gives a lot of space to unwind. The service was excellent. I was attending an event at a nearby location, so I did not get to sample the breakfast or the bar. This location is highly recommended! The photos are of room 430.

2026-05-27 • via Tripadvisor
J
Jennifer • family_with_children • us
10
Wonderful stay, loved the rooms, the cleanliness, the staff and all the amenities. Will stay again!
Pros:

Everything was great from the front desk staff to the rooms (beds & pillows were the BEST) to the coffee bar for coffee & breakfast. We were there for a gala and the front desk person shuttled us to the event just down the road because it was windy and cold out. So grateful for the top notch service!

Cons:

This isn't really a complaint or something I didn't necessarily like, but the parking structure next to the hotel did not have a covered walkway to it and valet service wasn't available. That being said, it was just a short walk to the structure so it wasn't an inconvenience, unless it had been raining. But it was covered parking, so that was nice. Parking was $20 per night.

2026-05-24 • via Nuitee
T
Theresa • couple • us
10
2026-05-22 • via Nuitee
L
Lindsey • extended_group • us
10
2026-05-21 • via Nuitee
E
Eric • solo_traveller • us
10
2026-05-19 • via Nuitee
J
J. Perdue • solo_traveller • us
10
Highly recommended!!!
Pros:

I loved everything about this hotel, from the staff to the cleanliness. The hotel was clean everywhere I went outside, public bathrooms, lobby, and my room. I will definitely go back.

2026-05-17 • via Nuitee
L
Lindsey • couple • us
9
2026-05-05 • via Nuitee
H
Hawley • solo_traveller • us
9
Fantastic stay
Pros:

Hotel overall was stylish clean and quiet. Room was incredibly comfortable

Cons:

The curtain didn't go all the way to the far wall which allowed light to come in. I work 2nd shift so I need darkness to sleep properly.

The water pressure was light and the shower door made a terrible screeching noise when being moved.

2026-05-04 • via Nuitee
L
Lindsay • solo_traveller • us
8
2026-05-03 • via Nuitee
M
Matthias • family_with_children • de
10
2026-05-02 • via Nuitee
T
Taylor • couple • us
10
Pros:

Clean, convenient and friendly staff

Cons:

Nothing

2026-04-26 • via Nuitee