Apartamentos Globales Lord Nelson

Hotels
6.9 (20 reviews)
Urbanización Santo Tomàs, s/n , Santo Tomás , es

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Service problems

Categories

Cleanliness
5.98
Several mentions of cleanliness issues, particularly with bathrooms and equipment.
Service
7.95
Mixed sentiments; some staff were professional, but experiences with luggage and communication were poor.
Location
8.99
Repeatedly praised for its excellent location, close to the beach.
Room Quality
6.44
Comments on jaded apartments and issues such as broken tiles, but some rooms met expectations.
Amenities
5.47
Lack of kitchen utensils and only limited equipment available in the apartments.
Value for Money
6.43
Mention of being overly priced for the quality received.
Food and Beverage
7.48
Positive comments about breakfast, but some negative aspects regarding availability.
Overall Experience
6.45
Overall mixed feelings regarding stay and significant issues with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:31

Property Description

Seafront Location and Outdoor Pool:
Located in Santo Tomás, Apartamentos Globales Lord Nelson offers a prime seafront setting with an inviting outdoor pool and lush garden for a relaxing stay.

Modern Amenities and Services:
Guests can enjoy a range of modern amenities at this property, including a restaurant, 24-hour front desk, free WiFi, and a sun terrace with stunning garden views.

Family-Friendly Facilities:
Ideal for families, the aparthotel provides a children's playground, kids' club, and comfortable accommodations with air conditioning, kitchen facilities, and a separate seating area.

To experience the beauty of Santo Tomás and enjoy a memorable stay with exceptional services, book your stay at Apartamentos Globales Lord Nelson today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 20 reviews
Cleanliness: 5.98
Service: 7.95
Location: 8.99
Room Quality: 6.44
Amenities: 5.47
Value for Money: 6.43
Food and Beverage: 7.48
Overall Experience: 6.45
D
Deborah couple gb
9
loved our peaceful quiet room with a little sea view
Pros:

the breakfast was good with a great selection

Cons:

Coffee I did not drink the coffee for 2 weeks due to it tasting like sugar was added to it.

2026-07-01 via Nuitee
K
Kristyna couple cz
7
Good for one night
Pros:

For a one-night stay with breakfast included, it was perfectly adequate. This hotel is mainly geared towards families with children.
The breakfast was ok and there was certainly plenty of choice for kids. The hotel has a large swimming pool and plenty of sun loungers. Smoking is allowed on the balconies, which may be a plus for some guests. If you get cold at night, you'll find an extra blanket in the wardrobe.

Cons:

The room furnishings felt quite dated, and overall the room did not leave the best impression. The sofa was in need of a deep clean, with many visible stains on it. We chose not to use the kitchen. There was a dirty mirror, and we noticed traces of white paint in several places, including on the bathroom tiles and the living room floor. Because of the old, poorly fitting door, we could hear all the noise coming from the hallway. The door would definitely benefit from being replaced or upgraded, as it did very little to block sound.

If you're simply looking for a place to sleep and plan to spend most of your time outside the room, it is sufficient.

2026-05-31 via Nuitee
G
Glyn couple gb
10
Great hotel, facilities and location
Pros:

Location and facilities

Cons:

Nothing really

2025-10-19 via Nuitee
B
BONITA couple gb
8
Nice break in good location but bit pricey, considering the accommodation
Pros:

Buffet breakfast was good with very friendly and efficient staff. Pool was clean, plenty of sunbeds.
Main part of the apart-hotel was fresh and clean. Bedding/towels were clean & changed regularly.
Every member of staff we spoke with was professional and cannot be faulted.

Cons:

Apartment was jaded with broken tiles and grubby sofa. Virtually no equipment, - few bits of cutlery, no pans, no kettle, no iron. The door was difficult to open.

2025-10-18 via Nuitee
L
Le gall family_with_children fr
8
2025-10-12 via Nuitee
F
FILRISE S.R.L. extended_group it
8
Ottima posizione, personale cortese e alloggio
Pros:

posizione e spiaggia e camera e colazione. Tramonti incredibili bel mare.

Cons:

all inclusive non totale, ma ci sta dovevo informarmi meglio

2025-09-30 via Nuitee
M
MA. DEL LORETO solo_traveller es
8
Un bon lloc per estar.
Pros:

Que hi el que esperes

Cons:

Avui ha saltat l’alarma quasi tota la nit.

2025-09-15 via Nuitee
C
Catarina couple pt
5
Experiência razoável, mas aquém das expectativas
Pros:

O pequeno-almoço era razoável.
Foi-nos permitido fazer o check-in 30 minutos mais cedo.
As toalhas eram trocadas diariamente!

Cons:

A casa de banho apresentava um cheiro a esgoto.
A limpeza, no geral, pode ser bastante melhorada.
A cozinha estava pouco equipada: não havia frigideira, detergente de loiça nem esponja, e também faltavam itens básicos como sal e azeite, o que torna inviável preparar refeições sem ter de comprar tudo de raiz.
Os lençóis e toalhas também não tinham um cheiro agradável

2025-09-10 via Nuitee
J
JOSE family_with_children es
1
2025-09-05 via Nuitee
C
Carolina solo_traveller ar
1
Speechless
Cons:

The Staff
I checked in late…I was very tired and expected to find sth to eat and drink. But it was impossible.
The lady at the Front Desk offered me to keep my luggage while I walked around the place, the huge place, in search of food and a coke or waster…I took a seat at the lobby. I needed to rest while the lady kept me waiting and had never minded how I felt…
I had lost my plane to Madrid 2 nights before and I was trying to to book a flight on the next day.
To my surprise, things had disappeared from 2 red cloth bags…just the ones of Santa Claus full of presents for my grandsons, friends, and family.
It is a real shame that you have un trustful people working at an expensive place… there were only 2 people of your staff who watched my luggage that night and the following morning.
The lady on the nigh was so in a rush to leave the place that when she offered to show me where my room or apartment was, she ran so quickly that I lost her with half my luggage.,.curious, strange, un polite, bad mannered, and as a result, SOME OF MY GIFTS WERE GONE AT YOUR RB&B
As soon I found out….I sent an email to the owner ….NO REPLY for 2 days??
I didn’t want to make a bad review if you assumed the responsibility of the people you choose to take care of your guests.

IT WAS A SHAME. I am in the sixties…I TRAVELED ALL AROUND THE WORLD SINCE I WAS BORN.

2025-08-19 via Nuitee
M
Melanie solo_traveller es
2
Very noisy party hotel, not relaxing, needs a clean.
Pros:

Location and close to the beach

Cons:

Very loud music is played until gone 11pm. I requested a quiet room yet they put me in a very noisy room low floor. I had zero sleep and this is a party hotel full of kids. The showers leak and don’t work by the pool. It is not a relaxing hotel. I want my money back. It was chaos. The breakfast was average. Staff work hard but not very friendly. The whole place needs a proper clean, rust in apartments.

2025-07-27 via Nuitee
M
Mignani family_with_children it
8
Bello soddisfacente e mare splendido
Pros:

Colazione ottima di tutto di piu.Posizione eccellente

Cons:

Alcune zone senza aria condizionata !!!Accoglienza spesso con la fila di persone

2025-07-17 via Nuitee
P
Pavlina young couple cz
3
Poor
Pros:

Nothing.

Cons:

Dusty.

2025-05-10 via Nuitee
G
Giorgia young couple au
8
Very good
2024-10-28 via Nuitee
S
Susannah young couple gb
5
Not recommended
Pros:

It was clean

Cons:

The shower was dangerous, the water would suddenly without warning become dangerously hot then revert to cool again.
There was a noise of water running behind the bed which was very intrusive.
The terrace looked on a very sad little corner of the garden.
The pool area was completely crowded, all the beds so close together. Half the showers at the pool didn’t work.

2024-09-07 via Nuitee
J
Jane young couple es
7
Good
Pros:

Was clean everywhere

Cons:

Pool looked cloudy

2024-07-01 via Nuitee
D
Dbordeaux young couple fr
7
Good
2024-06-28 via Nuitee
S
Stephen solo traveller gb
10
Exceptional
Pros:

Great location 👌. Very clean and tidy with friendly and helpful staff

2024-05-30 via Nuitee
C
Claire young couple ca
6
Pleasant
2023-08-06 via Nuitee
E
Eden solo traveller es
6
Nice hotel, good location. The rooms are a bit old good for families.
Pros:

located next to the centre, it has a private pool and a driveway that leads straight to the beach. A bit far from the airport. The Staff was nice and friendly, helped with ordering Taxi in every time, and there is also supermarket right in front of the hotel. Good place for families.

Cons:

The room was not as shown in the pictures, it was smaller and not very clean, felt a bit old and rusty.

2022-10-16 via Nuitee