Intelier Casa de Indias

Hotels
Grupo Intur
9.2 (3538 reviews)
5 Plaza de la Encarnación , Seville , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Spacious rooms
Cons:
Inconsistent cleaning
Noise issues
Occasional supply shortages

Categories

Cleanliness
8.41
Some reviews mention the need for improvement in daily cleaning.
Service
9.88
Overwhelmingly positive mentions of friendly and accommodating staff.
Location
9.92
Guests consistently praised the central and convenient location.
Room Quality
9.37
Rooms are described as spacious and comfortable, with some minor issues mentioned.
Amenities
8.9
Amenities available, but some guests noted inconsistencies in replenishing supplies.
Value for Money
8.86
Value discussed but mixed reviews on cleanliness potentially affecting perception.
Food and Beverage
8.91
Breakfast options received positive feedback, though no detailed comments on other meals.
Overall Experience
9.38
Overall guest satisfaction was high, with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:31

Property Description

Luxurious Amenities

Intelier Casa de Indias boasts an array of luxurious amenities including an outdoor pool, a bar, and hypoallergenic rooms. Enjoy the convenience of free WiFi throughout the property.

Convenience and Comfort

Experience top-notch services such as a concierge service, 24-hour reception, and room service. The air-conditioned rooms are equipped with modern facilities for a comfortable stay.

Prime Location

Situated just 1.5 km from Triana-Isabel II Bridge, our hotel is in close proximity to major attractions like Giralda and Seville Cathedral. Explore the beauty of Seville with ease during your stay.

Book your stay at Intelier Casa de Indias now for an unforgettable experience in Seville!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 3538 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.38
V
Virginie couple fr
9
Très bel hôtel
Pros:

L’accueil en français ,la décoration de l’hôtel ,le rooftop et l’emplacement
Superbe chambre face au métropole parasol
Ne pas hésiter à prendre chambre vue sur la ville

Cons:

La piscine petite

2026-08-29 via Nuitee
F
Flora couple hu
10
Great choice in the heart of Sevilla
Pros:

Very good location, with everything within walking distance. The room was comfortable and the bed was very cozy. The reception staff were incredibly friendly and provided exceptional customer service. The hotel also had a lovely scent throughout, which made the overall atmosphere even more pleasant.

It was a nice touch that toothbrushes and toothpaste were provided. There was also a “For Him” kit, which was a thoughtful addition. I would suggest offering a similar “For Her” kit as well, with a few useful essentials such as a mini nail file, a shower cap, cotton pads, cotton buds, a hair tie, and perhaps a makeup remover wipe.

Cons:

The only downside was that it could sometimes be difficult to find an available sunbed by the pool, but overall, we really enjoyed our stay.

2026-08-27 via Nuitee
B
Barbara family_with_children gb
10
2026-08-26 via Nuitee
F
Fiona couple gb
10
Fabulous hotel, lovely staff , great location
Pros:

The hotel was in a great location , it was exceptionally clean and the staff were so kind and helpful & gave us great recommendations for restaurants and entertainment. The room was also really beautiful - loved everything about the hotel and would definitely go back .

Cons:

Nothing

2026-08-26 via Nuitee
M
Martine couple nl
10
Sfeer, service & locatie is fantastisch!
Pros:

Fantastische service en een hele fijne plek om te zijn! Veilig gevoel en de locatie is echt heel comfortabel om deze amazing stad te ontdekken.

Cons:

Niets! Alles was geweldig!

2026-08-26 via Nuitee
S
Sílvia Monserrat Vila solo_traveller es
10
Més que excel·lent!
Pros:

Las instalaciones, la habitación, la atención y el servicio han sido excelentes. Un hotel de 10… ¡o incluso de más de 10! 😊 Sin duda, un lugar que recomendaría y al que volveríamos encantadas.

2026-08-25 via Nuitee
K
karolina couple pl
10
2026-08-24 via Nuitee
D
Denia couple es
10
2026-08-24 via Nuitee
E
Elena couple es
10
Estancia inmejorable
Pros:

Ubicación inmejorable. El personal muy atento y profesional, nos encanto.

Cons:

Me gusto todo

2026-08-24 via Nuitee
M
Marie couple fr
10
Très bon séjour.
Pros:

L’accueil est super, aussi bien à la réception qu’au bar du rooftop. Emplacement bon. Chambre spacieuse avec des affaires de toilettes à disposition. Passage des personnels de chambre chaque jour et de manière discrète.

2026-08-23 via Nuitee
J
Julie couple ie
4
The room left me with an uncomfortable feeling that this was how the hotel viewed me as a customer. As a loyal Booking.c
Pros:

The hotel lobby and reception were impressive, and the staff were knowledgeable, friendly, and professional—exactly the standard one would expect from a four-star hotel. Their warm and attentive service created an excellent first impression

Cons:

Unfortunately, the room itself fell far below expectations. It overlooked a derelict rooftop covered in rubbish, a particularly disappointing view given the hotel’s claims of offering iconic views of Seville and the Metropol Parasol (“Las Setas de Sevilla”). The stark contrast between the hotel’s advertised appeal and the reality from our room was difficult to overlook.

Access to the room was also inconvenient and unexpected. After taking the lift to the third floor, we had to navigate a further three flights of stairs to reach our room. This was tiring and impractical, especially for a hotel presenting itself as a four-star property, and there was no clear indication that the room required this additional access.

The rooftop pool area was equally disappointing. It felt cramped and uninviting, with very limited loungers available and much of the space taken up by bar and restaurant seating. As a result, there was little opportunity to relax comfortably by the pool during the hot day.

2026-08-23 via Nuitee
C
Cameron couple gb
10
2026-08-23 via Nuitee
S
Sabrina couple it
7
Staff gentili
Pros:

Innanzitutto non e’un 5 stelle

Cons:

Colazione

2026-08-22 via Nuitee
B
Bischoff couple ch
10
Wunderbar
Pros:

Das ganze Packet: Personal, Ausstattung, Lage, Service und die luftige Dachterrasse wo vielmals ein abkühlender Wind wehte, bei dieser Augusthitze. Ende Oktober gerne wieder hier

2026-08-22 via Nuitee
G
Giuliano couple it
10
Siviglia in pieno relax !
Pros:

Posizione ottima, pulizia e cura della struttura ottima, servizi e accoglienza ottima ! Consigliatissimo !

2026-08-20 via Nuitee
H
holiciucclaudiu NONE
10
Seville hotel
Pros:

Gorgeous hotel, great location.Any staff member we encountered where polite and willing to answer any questions.

2026-08-19 via Tripadvisor
M
Mary couple ie
10
Stunning hotel ,excellent location, will definitely recommend and hopefully return.
Pros:

Clean from the minute you enter fresh flower’s plentiful, general first impression, outstanding

Cons:

Nothing

2026-08-19 via Nuitee
T
Tracy couple gb
10
Superb little break
Pros:

Everything

Cons:

Nothing not to like

2026-08-19 via Nuitee
M
Melania solo_traveller es
10
Nos encantó!! Volveremos
Pros:

El trato del personal nos encanto desde que entramos por la puerta fueron super simpáticos y amables y siempre con una sonrisa. Nos explicaron muy bien las instalaciones y nos recomendaron un sitio para comer que quedamos encantados. Hotel muy tranquilo y con mucho encanto. Volveremos seguro.

2026-08-19 via Nuitee
Y
yvonne family_with_children gb
10
Wonderful hotel, great staff, pool & bar were a welcome relief in the heat!! I would book again for my next stay in
Pros:

Great location, rooms were a good size & the beds were so comfortable.

Cons:

The housekeeping was good but they didn’t replace our dirty flannels with clean ones. That’s just nitpicking if I’m being honest.

2026-08-18 via Nuitee