Mermaid, Ipswich by Marston's Inns

Hotels
•
Marston's Inns
The Mermaid, Handforth Bridge, Yarmouth Road, Ipswich , Ipswich , GB

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Comfortable beds
Good location
Cons:
Poor breakfast variety
Missing towels
Inconsistent service on requests

Categories

Cleanliness
8.15
Generally clean but some issues like cobwebs noted in one review.
Service
9.15
Staff were described as friendly and helpful in multiple reviews.
Location
9.15
Multiple reviews praised the convenient location.
Room Quality
8.65
Rooms were comfortable and well-priced, but issues with bedding noted.
Amenities
8.65
Standard amenities provided, with room for improvement on comforts.
Value for Money
8.65
Overall good value given the location and facilities.
Food and Beverage
7.65
Breakfast received negative feedback, particularly regarding quality and variety.
Overall Experience
8.75
The overall stay was enjoyable, despite some issues with breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:52

Property Description

Charming Hotel in Ipswich

Convenient Location: Situated near popular venues like IP-City Centre and Portman Road, Mermaid, Ipswich by Marston's Inns offers easy access to key attractions.

Comfortable Rooms: Each room is equipped with modern amenities such as a flat-screen TV, free toiletries, and a cozy seating area, ensuring a relaxing stay for guests.

Family-Friendly Amenities: With a children's playground on-site and a restaurant serving delicious British cuisine, the hotel caters to families looking for a memorable getaway.

Ready to experience a delightful stay in Ipswich? Book your room at Mermaid, Ipswich by Marston's Inns now!

Important information:

Please confirm how many children are included in the booking and the ages of the children.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.75
B
Brian • couple • cy
9
2026-10-24 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Friendly staff, very polite and helpful

2026-10-22 • via Nuitee
S
Shanele • family_with_children • gb
7
2026-10-21 • via Nuitee
H
Haruna • couple • gb
8
It was good. I suggest there should be a fridge in the rooms.
Pros:

The staff were fantastic. They were down to earth and made sure my demands were met. Thank you very much.

Cons:

I didn’t like the fact that if you remove the key, the lights also go off. It should be a separate thing.

2026-10-20 • via Nuitee
E
Emenike • family_with_children • gb
8
2026-10-20 • via Nuitee
O
Onyinyechi • family_with_children • gb
10
Perfect place to be. My kids loved everything about it
Pros:

Everything

Cons:

Everything

2026-10-19 • via Nuitee
F
frederick • couple • gb
7
couldnt connect to internet unless you went over to bar!|
Pros:

room, cleaniness

Cons:

r breakfast could've been a bit warmer, and sausage fried or grilled than oven cooked

2026-10-19 • via Nuitee
V
Varley • family_with_children • gb
9
Pros:

Comfy bed

2026-10-15 • via Nuitee
D
Diane • couple • gb
10
2026-10-15 • via Nuitee
B
Barbara • family_with_children • gb
10
2026-10-12 • via Nuitee
T
Tranter • family_with_children • gb
10
Great place to stay
Pros:

Great hotel /pub good price ,great location ,good food and great service ,especially from the manageress.lovely clean room and comfortable bed excellent

Cons:

Everything was good

2026-10-11 • via Nuitee
C
coopers painting • solo_traveller • gb
8
Good value
Pros:

Clean, comfortable, good location

Cons:

Only 1 set of towels for 2 of us. No number to ring to get more, had to go over to the restaurant.

2026-10-10 • via Nuitee
T
Timothy • solo_traveller • gb
9
Great stay
Pros:

Friendly. helpful staff. Great breakfast.

Cons:

N/A

2026-10-07 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-09-17 • via Nuitee
G
Georgina • extended_group • gb
9
2026-09-17 • via Nuitee
S
SUSAN • solo_traveller • gb
10
2026-09-16 • via Nuitee
P
Paul • solo_traveller • gb
9
Pros:

Location is excellent for what I needed. Staff were excellent, helpful and friendly

2026-09-16 • via Nuitee
P
Pedro • solo_traveller • gb
7
2026-09-15 • via Nuitee
L
Lesley • couple • gb
8
2026-09-13 • via Nuitee
N
Nanke • couple • nl
7
2026-09-13 • via Nuitee