Mermaid, Ipswich by Marston's Inns

Hotels
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Marston's Inns
The Mermaid, Handforth Bridge, Yarmouth Road, Ipswich , Ipswich , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Comfortable beds
Good location
Cons:
Poor breakfast variety
Missing towels
Inconsistent service on requests

Categories

Cleanliness
8.15
Generally clean but some issues like cobwebs noted in one review.
Service
9.15
Staff were described as friendly and helpful in multiple reviews.
Location
9.15
Multiple reviews praised the convenient location.
Room Quality
8.65
Rooms were comfortable and well-priced, but issues with bedding noted.
Amenities
8.65
Standard amenities provided, with room for improvement on comforts.
Value for Money
8.65
Overall good value given the location and facilities.
Food and Beverage
7.65
Breakfast received negative feedback, particularly regarding quality and variety.
Overall Experience
8.75
The overall stay was enjoyable, despite some issues with breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:52

Property Description

Charming Hotel in Ipswich

Convenient Location: Situated near popular venues like IP-City Centre and Portman Road, Mermaid, Ipswich by Marston's Inns offers easy access to key attractions.

Comfortable Rooms: Each room is equipped with modern amenities such as a flat-screen TV, free toiletries, and a cozy seating area, ensuring a relaxing stay for guests.

Family-Friendly Amenities: With a children's playground on-site and a restaurant serving delicious British cuisine, the hotel caters to families looking for a memorable getaway.

Ready to experience a delightful stay in Ipswich? Book your room at Mermaid, Ipswich by Marston's Inns now!

Important information:

Please confirm how many children are included in the booking and the ages of the children.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.75
G
Georgina • extended_group • gb
9
2026-09-17 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-09-17 • via Nuitee
P
Paul • solo_traveller • gb
9
Pros:

Location is excellent for what I needed. Staff were excellent, helpful and friendly

2026-09-16 • via Nuitee
S
SUSAN • solo_traveller • gb
10
2026-09-16 • via Nuitee
P
Pedro • solo_traveller • gb
7
2026-09-15 • via Nuitee
L
Lesley • couple • gb
8
2026-09-13 • via Nuitee
J
Jane • solo_traveller • gb
10
2026-09-13 • via Nuitee
R
Raymond • couple • gb
10
Couldn’t fault it. The room was very clean and comfortable. The staff were helpful and friendly. Would certainly return
2026-09-13 • via Nuitee
O
Olga • couple • gb
9
2026-09-13 • via Nuitee
N
Nanke • couple • nl
7
2026-09-13 • via Nuitee
P
Pauline • couple • gb
6
It was adequate. Only had one meal at the carvery. Was there at 7.45 - hate to think how long the
Pros:

Ground floor. Nice size

Cons:

Not 2 single beds as requested. Only one badly upholstered dirty looking chair. No drinking water, soap, bisquits, tissues, any shampoos or extras.

2026-09-11 • via Nuitee
G
Gerda • family_with_children • be
8
Hier komen we zeker terug
Pros:

Er viel niets tegen alles was naar verwachting. Ik moet zeggen, ik heb daar supper goed geslapen. Goede bedden! De pub vonden we ook leuk. We waren daar voor 1 nacht en er was toevallig een voetbalmatch. Het was er een toffe sfeer. zeker doen.

Cons:

niets

2026-09-09 • via Nuitee
A
Alison • solo_traveller • gb
10
Great room and location
Pros:

Clean modern property and rooms. Comfy bed. Free car park. Close to ground for football. Next to pub.

Cons:

Nothing

2026-09-09 • via Nuitee
J
Jenny • solo_traveller • gb
7
Suited me walking distance for town
Cons:

Reception in pub area, not sure best location for it

2026-09-06 • via Nuitee
N
Nigel • couple • gb
9
2026-09-06 • via Nuitee
G
Gemma • couple • gb
7
Clean, comfortable great for a quick overnight stay or cheap and cheerful weekend away
Pros:

Comfy bed, spacious room..

Cons:

Very thin walls so could hear a lot of noise from other floors , rooms

2026-09-06 • via Nuitee
D
Daniel • solo_traveller • ie
10
2026-09-05 • via Nuitee
R
Ralf • solo_traveller • de
10
Praktisch und gut
Pros:

Freundlichkeit des Personals, sehr gute Unterbringung unserer Fahrräder, gutes Frühstück

2026-09-01 • via Nuitee
L
Laura • solo_traveller • gb
8
Pros:

Lovely big room. Clean and good value for money.

Cons:

All fine

2026-08-30 • via Nuitee
R
ross • family_with_children • gb
10
The beds were so comfortable the food is good and I would definitely stay there again! 5/5 for me
Pros:

There was a lot near by and the room was amazing

Cons:

There was so much traffic and there should be more selection in the pub

2026-08-29 • via Nuitee