Inntel Hotels Utrecht Centre

Hotels
8.5 (4611 reviews)
Smakkelaarshoek 24 , Utrecht , nl

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Cleanliness of the hotel
Amenities
Wellness facilities
Cons:
Service issues
Room comfort complaints
Breakfast quality

Categories

Cleanliness
8.39
Most reviews noted the hotel as clean, with some mentioning minor issues with amenities.
Service
7.86
Mixed feedback on service, with some staff being unfriendly or unprofessional.
Location
9.4
The hotel is praised for its excellent location near various attractions.
Room Quality
8.35
Rooms are generally described as comfortable, though some lack amenities.
Amenities
8.88
The wellness facilities and general amenities were frequently praised.
Value for Money
8.34
Guests felt it was a decent value, though some expected more comfort.
Food and Beverage
7.89
Breakfast received criticism, specifically regarding coffee quality.
Overall Experience
8.86
Overall positive guest experiences despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:05

Property Description

Luxurious Accommodations
At Inntel Hotels Utrecht Centre, experience modern rooms with walk-in showers, air conditioning, and flat-screen TVs. The city-inspired design creates a unique ambiance, with some rooms offering spa baths and Finnish saunas for ultimate relaxation.

Culinary Delights
Start your day with a delicious breakfast buffet featuring live cooking. Indulge in International cuisine with gluten-free and vegetarian options at the on-site restaurant for lunch or à la carte dinner.

Relaxation and Wellness
Unwind at the Spa Dôme on the 11th floor, boasting an indoor swimming pool, Finnish panorama sauna, and Turkish steam bath. Stay active at the Life Fitness Gym while enjoying stunning city views.

Book now for a memorable stay at Inntel Hotels Utrecht Centre, conveniently located near Utrecht Central Station and top attractions.

Important information:

All nonrefundable bookings will need to proceed pre-payment through a secure PaySquare link. You'll receive an e-mail with payment link within 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 27.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4611 reviews
Cleanliness: 8.39
Service: 7.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.86
D
Dana solo_traveller us
10
Great location, spacious rooms
Pros:

Great location, right off train station and close walk to all the sites. Room was large. Gym was nice, maybe add a few free weights.

2026-05-31 via Nuitee
K
Kelsey solo_traveller de
7
Pros:

The spa facilities at this hotel are fantastic-the pool is on the top floor and is good if there are not alot of people there, but there are also lounging chairs and an outdoor area, and an adults-only steam room and sauna, which were fantastic as I had sinus issues while I was there. The location is likely the best you can get for your money, and the room was clean and adequate. I ended up eating dinner there the first night because I got in late and the food was also relatively good for a hotel restaurant.

Cons:

It was extremely difficult to get from the parking garage to the hotel because I arrived on a holiday-when I contacted the front desk staff they were not particularly helpful. I noticed that some staff were extremely knowledgeable and helpful while others were not great with customer service or with offering helpful information, so increased consistency would be nice.

2026-05-29 via Nuitee
J
Jessica couple ie
1
Not worth it.
Cons:

So loud, trains run all night. I’m not a light sleeper but this was so disruptive. We also asked for a repair guy to fix broken item in room but none available. Overall very disappointed.

2026-05-29 via Nuitee
G
Gabriel couple ro
10
2026-05-28 via Nuitee
M
Michael couple be
9
2026-05-26 via Nuitee
J
Jan couple nl
10
2026-05-26 via Nuitee
L
Leah solo_traveller ca
7
A good option for train travellers
Pros:

I liked the location as it was very close to the train station. I liked the breakfast that was included and I thought the staff were helpful.

Cons:

I did not like that I had to sleep in a twin bed and not at least a double or queen! I also thought the price was exhirbitant for the quality and experience.

2026-05-26 via Nuitee
Z
Zaid couple de
10
Tolles Zimmer für wochendtrip wenn’s draußen ungemütlich wird
Pros:

Tolles Zimmer und super Sauna

Cons:

Alles ok

2026-05-25 via Nuitee
N
Nigel couple ie
8
A good hotel with easy access from the station and to the old town.
Pros:

The room was nice, with a great view. Although most of that was the railway satation. The pool and spa area were lovely.

Cons:

The bed was a bit too firm. Nothing else.

2026-05-25 via Nuitee
L
Lorinda solo_traveller nl
8
Pros:

Right by the train station and the shopping mall.
Has excellent facilities with a swimming pool, steam room and sauna on the top floor.

Cons:

The noise from the street is loud making it difficult to sleep. But this was caused mainly because King's day celebrations went on til 5am

2026-05-25 via Nuitee
I
Immink couple nl
1
2026-05-24 via Nuitee
M
Maike couple de
8
2026-05-24 via Nuitee
N
Nadine solo_traveller nl
7
Niet helemaal prijs/ kwaliteit
Pros:

De gezellige kamer

Cons:

Personeel was een beetje " op de automatische piloot". En de locatie is net buiten de gezelligheid

2026-05-24 via Nuitee
M
magnin couple nl
8
Heerlijk relax
Pros:

Het eten was goed lekkere koffie lekkere broodjes goed ontbeten

Cons:

Vond het prima

2026-05-23 via Nuitee
I
Izabella solo_traveller hu
10
2026-05-22 via Nuitee
C
Colin solo_traveller nl
8
2026-05-20 via Nuitee
K
Ksenia extended_group pl
8
Wszystko było w sumie w porządku poza drobnymi uwagami
Pros:

Dobra lokalizacja, dworzec blisko, ale go kompletnie nie słychać

Cons:

Mało urozmaicone śniadania, niezbyt dobra kawa, zimne jajka sadzone, zupełnie niepotrzebna promocja alkoholu poprzez wystawienie prosecco do śniadania, dla osób z problemem alkoholowym kompletnie nie do przyjęcia. Nie było opcji nie wymienienia codziennie ręczników.

2026-05-20 via Nuitee
N
Neil solo_traveller gb
9
2026-05-20 via Nuitee
F
Frost couple nl
10
Pros:

Very easy access from the train and the walk to center was great

2026-05-19 via Nuitee
J
Joe extended_group gb
10
2026-05-18 via Nuitee