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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Designated smoking area
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Electric vehicle charging station
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Toilet with grab rails
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Public transport tickets
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Lower bathroom sink
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Higher level toilet
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Wine/champagne
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Luxury Union Square Hotel with Historic Charm and Modern Comforts
Historic Charm and Modern Comforts: The Westin St. Francis San Francisco on Union Square offers a unique blend of historic charm with the iconic Magneta Grandfather Clock and modern comforts in its elegantly furnished "Landmark Building" rooms and stylish "Tower Building" rooms.
Dining Options and Culinary Delights: Guests can indulge in a variety of dining options, from morning coffee at Cafe Rito to exquisite American favorites at The Oak Room Restaurant. The Clock Bar and Chateau Montelena provide the perfect settings for evening drinks and wine tastings.
Convenient Location and Fitness Amenities: Situated in front of a cable car stop and within walking distance to Chinatown, this hotel also boasts a WestinWORKOUT fitness center for guests to stay active. Free WiFi in the lobby ensures connectivity throughout your stay.
Experience the perfect blend of luxury and convenience at The Westin St. Francis San Francisco on Union Square. Book your stay now for an unforgettable experience!
Please note that the hotel allows dogs only and no other types of pets.
For guests that book a rate that includes Free Parking, please note this is limited to one standard sized vehicle per night. Oversize vehicles may require additional fees.
Our daily resort fee includes: $25 USD Daily Food & Beverage Credit*, 2 Dynamic Westin St. Francis Stainless Steel Water Bottles, 2 hour bike rental (once per stay), 2 Round trip Cable Car Tickets (once per stay), Wine Tasting Flight for 2 (once per stay), Daily Enhanced High Speed Internet Access. Please visit our Concierge Desk in the lobby for more information about these items/experiences. *Food and Beverage credit is not cumulative and cannot be accumulated for multi-day stays (credit applies to room charges only).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Room Max Guests Number: 4
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Room Max Guests Number: 4
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: Yes
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Portable
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 68
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Property is good but room WiFi followed by worst customer service ruined my business trip. I had to step out and take Uber to go office to complete business and end up with bad client experience. I called customer service and they connected to wifi provider, took all details about room and disconnected phone after any follow up. Being gold Bonvoy member this was the worst experience I have gone through a luxury hotel. I can send all details if you provide how to connect.
So I usually stay at the ritz on Stockton. I love the club there but it was closed for renovations. So I was checking out other options and I landed on the st Francis. First, the lobby is quite lovely and the staff were mostly very friendly. And second, the breakfast in the lounge at the Westin was SOLID. And the location is nice. But… the room while huge with a spectacular view, was as mid as they get. Dated. Blah. Basic. But reasonably priced. I stayed in the tower on 27. I stick with bonvoy and the st Regis (at the least the room I liked) was too much of a splurge for this trip.
Beautiful hotel.perfect location
Perfect hotel. However no fridge in the room
We walked back into a movie from the past. Beautiful suite, long hallways, noisy elevators and a bar from another era. Lovely experience! Breakfast was also quite impressive.
Sauberkeit
Excelente ubicacion, se puede ir a pie a muchos lugares turisticos
La zona tiene muchos homeless
The lobby, the floors in the lobby, the hallways, the mail slot drop, the bathroom … all superlative.
I thought the bar was a little dark, but what do I know?
Locatie,
De prijs van de parkeergarage. Mocht voor gasten lager zijn. Ik heb voor 3 nachten343 dollar moeten betalen (suc)
Location
Small rooms. Towels were thin and not very soft.
An old-school San Francisco icon in a great location. I did choose "no view" as I was only there for one night, so I can't complain. Interior architecture is amazing (there is a tour of the hotel that I sadly missed). Huge rooms with "classic" styling - so no high-tech showers or complicated touch-screen controls for lighting :) Cocktail bar downstairs is lively and check-in staff were really, really nice.
Downstairs was nice
There was body hair all over the floor of the bathroom and poop, pee or vomit on the bathroom wall and tile. It also smelled horrible. I had to go downstairs and ask for a room change immediately. They moved me right away. But upon checkout my debit card was charged the holding fee in addition to being charged for my room even through I prepaid the room in full. Supposedly it will go back on my card in 5 days. The rooms are also run down. Having grown up traveling and staying at Westins it was a huge disappointment and can’t say I would recommend it or ever stay there again
The location is absolutely amazing. You can reach the historical cable car on Powell street with 2-3 mins walk. All other venues can be easily reached by bus or tram or walk. The check in/out was so fast and easy. The staff was very friendly and helpful.
Our room was very spacious with a great view to the city from 19th floor. The bed was comfy and the bathroom was so spacious and clean. I really loved this property and definietly suggest to stay.
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