The Westin Copley Place, Boston

Hotels
•
Westin
8.5 (1270 reviews)
10 Huntington Avenue , Boston , us
+1 617-262-9600

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Outstanding staff
Great views
Cons:
Overcharges and fees
Wet bed incident

Categories

Cleanliness
7.58
Wet bed in one instance; however, general cleanliness is maintained.
Service
9.05
Staff were warm, pleasant, and extremely helpful throughout the stay.
Location
9.09
Central location with easy access to transport and attractions.
Room Quality
8.54
Gorgeous rooms with excellent views, though one instance of a wet bed was noted.
Amenities
8.57
Club experience with excellent offers and accommodating staff.
Value for Money
8.03
Some complaints regarding fees and overcharges, impacting perceived value.
Food and Beverage
8.58
Breakfast options were varied and to a good standard, contributing positively.
Overall Experience
8.55
Despite some issues, the overall satisfaction with service and location was high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:55

Property Description

Luxury Amenities and First-Class Accommodations
The Westin Copley Place, Boston, nestled in the vibrant Back Bay area, offers a truly luxurious experience with top-notch amenities and impeccable accommodations.

Prime Location and Nearby Attractions
Conveniently linked to Copley Place Mall and a stone's throw away from Newbury Street, guests can easily explore the best of Boston, including Fenway Park, Boston Common, and the Theatre District.

Specialized Services and Gourmet Dining
Experience unrivaled pampering with pet-friendly amenities, rejuvenating spa services, and exquisite dining options at our esteemed restaurants.

Book now for a lavish stay at The Westin Copley Place, Boston, and indulge in the perfect blend of sophistication and comfort.

Important information:

Please note guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access.

Breakfast package- 2 guests included in rateGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 70 per day.

Location

Property Accessibility

Total Disability Score: 81
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 141
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 5
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 1270 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
T
Thomas • extended_group • us
10
2026-07-25 • via Nuitee
W
W For Wanderer • solo_traveller • us
10
Pros:

Spacious corner room with quite the view! Location was central to a lot. Restaurant/bar offered great drinks and food. Appreciated the complimentary tickets to the View at Prudential Center.

2026-07-25 • via Nuitee
S
Sophie • solo_traveller • ca
5
2026-07-24 • via Nuitee
A
Amy • couple • bm
10
2026-07-23 • via Nuitee
M
Marina • family_with_children • us
8
2026-07-21 • via Nuitee
B
Barry • solo_traveller • gb
10
2026-07-21 • via Nuitee
E
Essa • couple • us
3
Was okay
Pros:

The location was good

Cons:

I like the property but I don’t like the room and the

2026-07-21 • via Nuitee
C
Christophe • family_with_children • us
7
Bon emplacement, belle chambre familiale mais coût du parking abusif
Pros:

L’emplacement car proche de Newbury Street et Beacon Hills à pied, belle chambre familiale avec des vrais lits queen size et confortable.

Cons:

Très grand hôtel et seulement 3 desks de check-in avec un recours aux applications téléphoniques excessifs à mon goût … car on ne voit pas de personnel ou très peu .
Le prix du parking a plus de 70 dollars la nuit est juste abusif et hors marché .

2026-07-20 • via Nuitee
Y
Yalcin • solo_traveller • tr
7
Noisy stay
Pros:

Location

Cons:

Bathroom was not comfortable. Water pressure was not sufficient. Also you can hear tge person snoaring next door

2026-07-20 • via Nuitee
D
Diogo • solo_traveller • br
10
2026-07-18 • via Nuitee
H
Hind • family_with_children • ma
8
2026-07-18 • via Nuitee
J
Jao • solo_traveller • us
10
2026-07-18 • via Nuitee
R
Ryan • family_with_children • ca
10
2026-07-17 • via Nuitee
N
Niren • family_with_children • ae
9
2026-07-16 • via Nuitee
B
Brian • family_with_children • dk
8
2026-07-14 • via Nuitee
C
Christopher • family_with_children • gb
10
2026-07-13 • via Nuitee
A
Alessandro • solo_traveller • ch
8
2026-07-09 • via Nuitee
E
Esther • extended_group • us
10
2026-07-07 • via Nuitee
G
Golod • family_with_children • us
6
Wouldn’t come back
Pros:

Hotel location is great

Cons:

Bathrooms and rooms outdated
A lot of the staff not super friendly or helpful though there were 2 ppl we encountered who were very nice, but for the most part service wasn’t great.

2026-07-06 • via Nuitee
D
Dana • solo_traveller • br
6
2026-07-05 • via Nuitee