The Westin Cincinnati

Hotels
•
Westin
8.3 (1185 reviews)
21 East 5th Street , Cincinnati , US

Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good room quality
Cons:
Lacking some amenities
Confusing parking

Categories

Cleanliness
8.55
Room was perfect, clean and well kept.
Service
9.05
Staff was excellent, friendly, and attentive.
Location
8.55
Location was perfect, close to attractions.
Room Quality
8.05
Room quality was very good, comfortable with a nice view.
Amenities
7.55
Some amenities were lacking, like a microwave.
Value for Money
8.05
Good value considering the location and room quality.
Food and Beverage
8.05
Breakfast service was good with attentive staff.
Overall Experience
8.55
Overall a great experience, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:06

Property Description

Luxurious Accommodations
Experience modern rooms at the Cincinnati Westin with floor-to-ceiling windows, plush bedding, and convenient amenities like a flat-screen TV and in-room safe.

Delicious Dining Options
Start your day with a delicious continental breakfast featuring hot coffee, fresh fruit, and pastries. For lunch and dinner, indulge in seafood delights at McCormick & Schmick’s Seafood Restaurant.

Convenient Business Services
Stay productive with access to the on-site business center offering fax and photocopying services.

Book your stay at the Cincinnati Westin today for a perfect blend of luxury, convenience, and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

8.3
Based on 1185 reviews
Cleanliness: 8.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
I
Imane • extended_group • fr
7
2026-09-11 • via Nuitee
K
Kathleen • solo_traveller • us
9
2026-09-10 • via Nuitee
R
Rane • couple • us
7
Cheapest hotel I could find in area but worth the price
Pros:

Located close to stadium and downtown

Cons:

Parking was a mess with a truck, very tight fitting. Room didn’t get cold even set at 65 not the usual quality hotel AC.

2026-09-09 • via Nuitee
C
Carlos • solo_traveller • ve
9
2026-09-06 • via Nuitee
J
Jerry • solo_traveller • us
10
2026-08-31 • via Nuitee
W
William • couple • us
8
Pros:

Location, property

Cons:

Elevators an issue, no button inside elevator.
Ballet not very helpful in terms of public parking, then they charged us anyway

2026-08-28 • via Nuitee
E
erin • couple • us
7
Would stay there again
Pros:

Great location

Cons:

Front desk didn’t explain much

2026-08-27 • via Nuitee
C
Catherine • solo_traveller • us
10
I had a very pleasant/comfortable stay in an area that was readily accessible for my travel reason.
Pros:

The bedroom was very spacious. The bed was very comfortable. The bathroom was spacious/loved the showerhead. Appreciate the courtesy note when I placed a do not disturb sign that housekeeping did come by but was unable to enter due to the do not disturb sign placed.

Cons:

The day housekeeping was able to access my room, they did not leave another floor mat. Other than this, I did not have any other issues.

2026-08-25 • via Nuitee
D
Desmond • solo_traveller • us
9
Pros:

The location the location was excellent

Cons:

The elevator took forever we checked in and same people were waiting on the elevator still another guest said where are the stairs at? We went and waiting then my husband asked a worker were are the stairs the employee said come on he took us to the stairs I thought it was the 4th floor no were on the 14th floor so we stayed and proceeded to the elevator it took us 1 hr to rooms every time an elevator game up it was full everytime so we saw an employee take a few guest too the service elevator so we took that along with another family that was waiting the service elevator went down and came back keep stopping on floors a few more guest got on service elevator as well 1 hr too get to our rooms it was our 1st time staying there. Alos as much money we spend then you have to pay 25.00 for breakfast!! Other than that it was an coverall beautiful stay! Will differently stay again.

2026-08-24 • via Nuitee
D
Dana • couple • us
9
Great quick stay. Had everything we needed for a fast stopover in Cincy
Pros:

Super clean, great locations and central to downtown Cincy

2026-08-23 • via Nuitee
R
ryanrG3989XB • Business
2
Overpriced and poor service
Pros:

Horrible experience older hotel and incompetent staffing

2026-08-20 • via Tripadvisor
T
THOMAS • solo_traveller • us
10
2026-08-19 • via Nuitee
D
Deborah • couple • us
8
Other than loud bass til 10pm it was great with excellent staff
Pros:

Location

Cons:

The windows let the bass from the music in too loud for me.

2026-08-17 • via Nuitee
D
Deborah • couple • us
8
It was a secure and nice motel with excellent staff
Pros:

Location

Cons:

Windows did not hold noise out from the outdoor music all I heard was the bass.

2026-08-17 • via Nuitee
A
Alan • couple • us
8
2026-08-17 • via Nuitee
T
Thyra • couple • us
10
2026-08-16 • via Nuitee
L
Lindsey • family_with_children • us
8
It was fine for what we needed.
Pros:

Nice building inside

Cons:

No pool, hard to navigate with one way roads and not well marked for entrance

2026-08-15 • via Nuitee
R
Richard • solo_traveller • us
7
2026-08-11 • via Nuitee
T
Timothy Robinson • solo_traveller • us
4
Just a bed.
Pros:

Bed was comfortable
Location

Cons:

No room service
Bathroom, one side of the shower is the toilet, the other the door stop which I scraped my foot on. Too close to the shower when stepping out.
Having to use the room key every time to get on the elevator. Then my wife cut her foot on the escalator trying to take our bags down because I turned the key in to get from the lobby floor down to the " other" elevator you have to use to get to the parking lot.
Having to pay for parking every time I leave the hotel or pay $50 a day for valet
Guess they have satellite because it rained and the TV lost signal.

2026-08-10 • via Nuitee
S
Sherman • couple • us
10
Overall, our stay was wonderful! I would definitely choose this hotel next time we come for a game.
Pros:

The room was extremely clean, and the bed was super comfortable. We had tickets to a baseball game and the location was perfect for walking to the ballpark!

Cons:

The bathroom needed a little tlc from maintenance. I didn't notice until I had gotten out of the shower and looked in the mirror that there was a rubber seal hanging out of the light in the shower. It actually caught me off guard because the way it hung down made it look like a snake! By the time my husband got out of the shower it had completely fallen out and onto the floor. We picked it up and placed it on the back of the toilet for housekeeping to see.

2026-08-10 • via Nuitee