The Westin Calgary

Hotels
•
Westin
8.6 (621 reviews)
320 4th Avenue Southwest , Calgary , CA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Clean rooms
Cons:
Parking should be included
Rooms a bit dated
Elevators are inconvenient

Categories

Cleanliness
8.54
The hotel is always clean and well-maintained.
Service
8.91
Friendly and professional staff received high praise.
Location
9.15
Excellent central location in downtown Calgary.
Room Quality
8.29
Rooms are nice, but some are dated and corridors need improvement.
Amenities
8.43
Gym and swimming pool are nice, though some facilities require upgrades.
Value for Money
8.09
Good value, but parking and breakfast could be included.
Food and Beverage
8.65
Breakfast received positive comments, but improvements could be made on offerings.
Overall Experience
8.71
Very satisfactory stay with a good impression overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:00

Property Description

Rooftop Heated Pool and Sauna:
Indulge in relaxation with our rooftop heated pool and sauna, offering stunning views of downtown Calgary.

In-Room Spa Services:
Pamper yourself with luxurious in-room spa services, ensuring a rejuvenating stay at The Westin Calgary.

Convenient Amenities and Services:
Enjoy the convenience of a 32" flat-screen cable TV, deluxe bathroom amenities, and dining options like Starbucks Coffee, Keg Steakhouse & Bar, and Owens Landing. Stay active at our state-of-the-art gym and make use of tour information and business center services.

Book your stay at The Westin Calgary now to experience a perfect blend of luxury and comfort in the heart of the city.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYC

Location

Guest Reviews

8.6
Based on 621 reviews
Cleanliness: 8.54
Service: 8.91
Location: 9.15
Room Quality: 8.29
Amenities: 8.43
Value for Money: 8.09
Food and Beverage: 8.65
Overall Experience: 8.71
M
Maria • extended_group • gb
10
Pros:

All the stuff i have interacted during breakfast and in the reception were super helpful and friendly. Unfortunately I dont remember their names. Apologies.

2026-09-15 • via Nuitee
D
Darren • couple • ca
1
I didn’t stay and was charged
2026-09-14 • via Nuitee
C
Cristine • solo_traveller • au
9
2026-09-14 • via Nuitee
M
Mike • solo_traveller • gb
8
2026-09-10 • via Nuitee
M
maud • solo_traveller • ca
7
Mitigée, heureusement y'a cette piscine
Pros:

La piscine rénovée est magnifique.
L hotel a un accès direct au réseau +15

Cons:

La chambre n' était pas isolée du bruit de l' ascenseur.
Le mode de calcul des taxes a changé entre ma réservation et le paiement, au check out la personne de l' accueil m'a dit que j' allais avoir un refund de la différence car le hôtel appliquait le prix total annoncé par booking. Je n'ai jamais eu le remboursement malgré mes relances.

2026-09-09 • via Nuitee
Семенчук • couple • ca
8
2026-09-06 • via Nuitee
T
Tobias • couple • de
10
2026-09-05 • via Nuitee
C
Cristina • family_with_children • gb
9
Very comfortable rooms and lovely indoor rooftop swimming pool in downtown
Pros:

The Westin Calgary was a great option to stay overnight when coming from Banff prior to leaving Canada. Staff was welcoming and very helpful with great recommendations. We had dinner in one of the restaurants within the hotel and food was really good and healthy options, and super lovely staff. Good breakfast included.
The rooms were spacious and comfortable. Best bed we have had in Canada (not too soft). The indoor swimming pool in the rooftop is a great bonus. There was an easy option for paying parking.

Cons:

Nothing.

2026-09-04 • via Nuitee
J
Jellie • extended_group • ph
7
2026-09-02 • via Nuitee
R
Roseller • couple • us
9
2026-09-02 • via Nuitee
I
Ian • couple • gb
9
2026-09-01 • via Nuitee
A
Amos • couple • ca
7
2026-08-31 • via Nuitee
A
Amos • couple • ca
8
Comfortable but pricey with all the extra fees
Pros:

Amazing location and staff was very friendly and helpful.

Cons:

Extra costs for parking and breakfast. Very expensive add ons that are included with most hotels.

2026-08-31 • via Nuitee
R
Rhonda • couple • ca
10
2026-08-31 • via Nuitee
R
Ramona • couple • ca
9
2026-08-31 • via Nuitee
K
Kathryn • couple • us
6
Would consider staying here again, but would look elsewhere first.
Pros:

Location, comfort of beds, pool

Cons:

For a four star place… it needs some TLC. Our room was a little worse for wear. Toilet that won’t stop running if the flush handle comes loose. The shampoo and conditioner repeatedly falling off the shower wall. The lock on the bathroom door being broken off. The bathroom door getting stuck closed (thank god I wasn’t alone bc I could not get out myself) due to poor door tracks. The outlet in the bathroom stopped working about 30 seconds into using it. Scratchy towels.

Not worth the cost for the state of the room. The nice quality of the pool area does not match the lacking quality of the room.

2026-08-30 • via Nuitee
N
Navdeep • family_with_children • ca
10
Pros:

Cleanliness

Cons:

Need chairs and table in balcony

2026-08-29 • via Nuitee
3
384lynm • Friends getaway • Dunedin, Otago Region, South Island
10
Bucket list trip.
Pros:

What a great place, very central and comfortable. Staff were very helpful and friendly. The Keg restaurant next door was a bonus. Recommend anyone to stay there and would also if coming back. Food was great.

2026-08-26 • via Tripadvisor
I
Isabel • solo_traveller • gb
8
2026-08-26 • via Nuitee
J
Jennifer • solo_traveller • au
7
Pros:

Location

2026-08-26 • via Nuitee