Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location and views
Friendly, helpful staff
Clean, renovated rooms with comfortable beds
Modern lobby and pleasant pool area
Cons:
Poor/very uncomfortable sofa-bed in some rooms
Price/parking concerns; perceived value issues
Occasional room cleanliness/lighting and maintenance issues (water/electric outages)
Limited gluten-free options / breakfast could be improved

Categories

Cleanliness
7.5
Rooms frequently described as very clean and modern, but multiple comments noted occasional lapses (room cleanliness could have been better; thin/poor bedding for sofa-bed).
Service
8.5
Staff repeatedly described as friendly, welcoming and helpful at reception; some negative interactions noted with bell staff (pressured tipping/luggage handling) and delays for sofa-bed setup.
Location
9
Consistently praised as excellent/downtown, walking distance to main attractions and restaurants; great views (CN Tower, high floors).
Room Quality
7.5
Many guests liked spacious, renovated rooms and comfortable beds, but issues reported with poor lighting, problematic sofa-bed (very uncomfortable) and occasional maintenance (water shut off).
Amenities
7.5
Pool and renovated lobby noted positively; limited in-room conveniences for some (no microwave in standard rooms); parking costs and occasional outages reduced perceived amenity quality.
Value for Money
7
Mixed impressions: some guests called it great value, others cited price/quality mismatch and parking fees making value feel lower.
Food and Beverage
7.5
Restaurant generally liked, but guests requested more gluten-free options; breakfast buffet received comments that it could be improved.
Overall Experience
9.5
Majority of stays described as extremely satisfied, would stay again, praising location, views and friendly staff; isolated service/comfort issues impacted some stays but overall experience remained very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Luxurious Accommodations

The modern rooms and suites at Hilton Toronto provide a flat-screen cable TV with pay-per-view channels. Each room features a coffee maker, safe, desk, and armchair, ensuring a comfortable stay for every guest.

Dining Excellence

Indulge in fine dining at the on-site Tundra Restaurant and Ruth’s Chris Steak House. Whether you're craving a gourmet meal or a juicy steak, the hotel's restaurants offer a culinary experience to remember.

Prime Location

Situated within a 5-minute walk of Osgoode Station, Hilton Toronto is conveniently located near top attractions like the Four Seasons Centre for Performing Arts, City Hall, and Nathan Phillips Square. Book now to experience luxury and convenience in the heart of downtown Toronto.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Premium Internet is available in all areas and costs CAD 21 per 24 hours.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Accessibility

Total Disability Score: 14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1517 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 9.5
A
aicardo • couple • co
10
2026-10-30 • via Nuitee
P
Pascal • couple • de
10
2026-10-30 • via Nuitee
K
Kolade • family_with_children • ng
6
2026-10-28 • via Nuitee
S
Sabinaa • family_with_children • ca
6
Pros:

Swimming

Cons:

Price

2026-10-27 • via Nuitee
A
Abdallah • couple • ca
10
More than happy and would love to stay at again
Pros:

Everything was great

Cons:

Loved everything

2026-10-26 • via Nuitee
L
Lewis • solo_traveller • gb
10
2026-10-26 • via Nuitee
P
Peter • extended_group • de
8
Cons:

das Schlafsofa hatte einen sehr mäßigen Komfort. Das sollte besser gehen. Die Decke zum Schlafsofa war auch sehr dünn.

2026-10-26 • via Nuitee
K
Kiera • family_with_children • ca
8
Pros:

Nice hotel. Great location. Kind staff.

Cons:

Lighting in the room was very poor.

2026-10-26 • via Nuitee
B
Brandee • solo_traveller • ca
10
Great hotel and staff, I would stay again!
Pros:

Beautiful

Cons:

Nothing.

2026-10-25 • via Nuitee
B
Bonnie • couple • ca
10
2026-10-24 • via Nuitee
R
Richard • family_with_children • de
8
A nicely renovated hotel in an excellent location, with great views and generally friendly staff, although cleanliness a
Pros:

Excellent location in downtown Toronto. We received a complimentary upgrade to a room with a great view of the CN Tower, which was a nice surprise. The hotel is older but has been tastefully renovated, with a particularly attractive and modern lobby. Staff were generally very friendly and helpful. The pool area also looked very nice, although unfortunately we didn’t get a chance to use it.

Cons:

Room cleanliness could have been better, especially for a hotel in this category.

Our main complaint concerned the bell staff. We asked to have our luggage stored after checkout, but when collecting it, the bellman insisted on bringing it to our car despite my preference to handle it myself. There was then an apparent expectation of a tip for a service we hadn’t requested. Guests should be able to use luggage storage without feeling pressured into additional assistance or tipping.

2026-10-24 • via Nuitee
K
Konrad • solo_traveller • de
9
2026-10-23 • via Nuitee
I
Irvin • couple • ca
9
2026-10-23 • via Nuitee
I
Ivonnie • extended_group • us
8
2026-10-22 • via Nuitee
S
Stacey • couple • ca
10
2026-10-22 • via Nuitee
J
Jasmin • couple • ch
8
Pros:

- Gute Lage

Cons:

- Preis/ Leistungsverhältnis passt nicht ganz.

2026-10-20 • via Nuitee
N
Noah • couple • ca
10
Overall, extremely satisfied with our stay.
Pros:

The location was great and the rooms were very clean.

Cons:

No kitchen in the standard rooms makes sense, but a microwave in the room would have been preferable.

2026-10-19 • via Nuitee
P
philippe • extended_group • fr
5
Décevant pour un Hilton
Pros:

Chambre grande, belle salle de bain.

Cons:

Le canapé lit qui est indigne d'un établissement de luxe.....matelas complètement defoncé, on sentait tous les ressorts. Le personnel a qui nous du demander 3 fois pour que le canapé lit soit installé en lit .

2026-10-19 • via Nuitee
S
Samantha • family_with_children • ca
10
Great value for a chic Downtown Toronto stay
Pros:

Beds were extremely comfortable, the rooms and hotel was clean. Staff were so friendly and welcoming.

Cons:

The restaurant is great, but could do with more gluten free options.

2026-10-19 • via Nuitee
J
Jessica • family_with_children • co
10
Pros:

Excelente ubicación, limpio, moderno, bonito, buen precio, cerca hay restaurantes

2026-10-18 • via Nuitee