Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Cons:
Service
Food and Beverage
Amenities

Categories

Cleanliness
8.94
General mentions of cleanliness being good.
Service
7.91
Inconsistent customer service reported, specifically poor experiences at check-in and breakfast.
Location
9.45
Frequent praises for excellent location, perfect for exploring the city.
Room Quality
8.4
Mostly positive comments about room quality, though some issues noted.
Amenities
7.43
Gym was poorly equipped; some negative experiences with the food.
Value for Money
7.89
Concerns about value for money, especially regarding the breakfast experience.
Food and Beverage
7.44
Negative feedback regarding breakfast options and pricing.
Overall Experience
8.91
Overall positive sentiments but mixed feelings regarding service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:30

Property Description

Luxurious Accommodations

The modern rooms and suites at Hilton Toronto provide a flat-screen cable TV with pay-per-view channels. Each room features a coffee maker, safe, desk, and armchair, ensuring a comfortable stay for every guest.

Dining Excellence

Indulge in fine dining at the on-site Tundra Restaurant and Ruth’s Chris Steak House. Whether you're craving a gourmet meal or a juicy steak, the hotel's restaurants offer a culinary experience to remember.

Prime Location

Situated within a 5-minute walk of Osgoode Station, Hilton Toronto is conveniently located near top attractions like the Four Seasons Centre for Performing Arts, City Hall, and Nathan Phillips Square. Book now to experience luxury and convenience in the heart of downtown Toronto.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Premium Internet is available in all areas and costs CAD 21 per 24 hours.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 45 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and costs CAD 14.95 per 24 hours.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1638 reviews
Cleanliness: 8.94
Service: 7.91
Location: 9.45
Room Quality: 8.4
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.91
L
Logan • couple • us
10
2026-05-14 • via Nuitee
S
Sarah • family_with_children • gb
10
Very happy with our stay. Large room and room service was quick and tasty.
Pros:

The location and vibe in the hotel was cool. Large room!

Cons:

NA

2026-05-14 • via Nuitee
K
Krystina • extended_group • ca
5
Pros:

i like that the location is close for the work event i was in town for, many restaurants in the area.

Cons:

it's my third time here and i feel that it's gotten noisier everytime i come. there we loud humming sounds from the ventilation and pipes in the walls that disrupted our sleep on every night we stayed. on top of it 2/3 times there were very large groups having parties til 4am. security did come stop them but it was another factor in our lack of sleep. the hotel itself and staff are very nice, but the noisiness in the room made it uncomfortable enough that i will be looking at other option for my next visit.

2026-05-12 • via Nuitee
J
Jefferson • solo_traveller • br
8
Pros:

O Café da manhã era sem sombra de dúvidas maravilhoso, os atendentes super prestativos e atenciosos. E um clima muito agradável!

Cons:

Duas coisas que não gostei. Os atendentes não falavam o meu idioma, OK até aí.. mas o que me deixou bem triste foi ver as saídas de ar com sujeira acumulada, ainda mais que eu tenho renite isso para mim foi péssimo

2026-05-11 • via Nuitee
G
Geoff • solo_traveller • ca
10
2026-05-11 • via Nuitee
P
Paul • couple • au
10
Nice place to stay.
Pros:

Great motel

Cons:

Poor selection of Gluten free foods at breakfast buffet.

2026-05-10 • via Nuitee
M
Miguel Mateo • solo_traveller • co
10
2026-05-07 • via Nuitee
P
penelopem918 • Family
10
First Rate Service
Pros:

We had a terrific experience at The Hilton. Every interaction with staff was efficient, friendly and satisfactory. Despite the extremely challenging circumstances of a convention and a power shutdown they made it a smooth and enjoyable stay.

2026-05-03 • via Tripadvisor
D
Dawn • extended_group • ca
10
2026-05-03 • via Nuitee
K
Katelyn • family_with_children • ca
10
2026-04-28 • via Nuitee
P
PATRICK • solo_traveller • ca
10
2026-04-27 • via Nuitee
S
sjmorse • Couples • Sudbury, Northeastern Ontario, Ontario
8
Solid Stay with Minor Disappointments
Pros:

I had a good stay at the Hilton Toronto, though nothing about the experience particularly wowed me for an executive floor upgrade. The hotel is well-located in downtown Toronto, making it convenient for exploring the city.

The Room

The king room on the executive floor had all the basic amenities you’d expect from a Hilton property. The rooms are a decent size with nice city views. However, I did notice some coffee stains on the desk, which was disappointing for what’s supposed to be an upgraded floor experience. Beyond access to the lounge, I honestly didn’t find anything special or noteworthy about being on the executive level.

Executive Lounge

The executive lounge on the 32nd floor was definitely the highlight of my stay. I enjoyed having breakfast there in the morning—it offers a deluxe continental breakfast along with beverages and snacks throughout the day. The lounge has comfortable seating and good views, making it a pleasant space to start the day.

Overall, it was a good stay for the location and the lounge access, but the executive floor itself didn’t deliver the “wow” factor I was hoping for given the upgrade cost.

2026-04-26 • via Tripadvisor
J
Joanna • solo_traveller • ca
8
2026-04-25 • via Nuitee
B
BGIWorldTraveller • Business • Barbados
10
Excellent business stay with stunning CN Tower views
Pros:

I had an excellent stay at the Hilton Toronto during a recent business trip and would happily recommend it to both business and leisure travellers.

One of the first things that stood out was being accommodated with an 11:00 a.m. check-in as a Hilton Honors Diamond member, which was very much appreciated after travelling. It made the arrival experience smooth, comfortable and set the tone for the rest of the stay.

The Executive Lounge was excellent and proved to be a real highlight. It was a welcoming and well-appointed space to relax, catch up on work, and enjoy the added benefits that make a stay even more enjoyable. The breakfast spread was also very impressive, with a wide variety of options and a quality presentation that made for a great start to each day.

The absolute standout, however, was the view. Having the CN Tower right there from my bed was simply stunning and made the stay feel especially memorable. Few things compare to waking up to such an iconic Toronto view. Room 3105 was excellent!

If I had one small critique, it would be that the bathrooms are a little on the small side, but this was only a minor inconvenience and certainly did not detract from what was otherwise an excellent overall experience.

All in all, Hilton Toronto delivered a very strong business trip stay with excellent service, valuable Diamond recognition, a superb lounge and unforgettable views. I would gladly return.

2026-04-18 • via Tripadvisor
V
Vidisha • family_with_children • us
9
2026-04-18 • via Nuitee
F
FERNANDA • extended_group • br
9
Maravilhoso! Voltaria com certeza!
Pros:

Cama, chuveiro…

Cons:

Falta luz no quarto

2026-04-16 • via Nuitee
B
Beverley • family_with_children • ca
10
2026-04-13 • via Nuitee
D
Devin • family_with_children • ca
9
Enjoyed the stay great location walking distance for almost everything I did
Pros:

Staff was nice easy direction getting around

2026-04-13 • via Nuitee
R
Rosiehola • Couples • London, England
10
Fabulous Hotel
Pros:

Stayed at the Hilton Toronto for 5 nights in March. Location was excellent for exploring the city.
Check in was wonderful, staff were friendly and professional. Every staff member I encountered from front of house, valet parking, restaurant and housekeeping were a credit to the hotel.
The atmosphere was warm and welcoming.
Rooms were clean, modern and spacious.
Housekeeping work hard to keep standards high.
The hotel is great value for money.
Breakfast was delicious and well presented. The valet parking fee was quite high but worth every penny because the valet parking provides a. great service.
This was my first time visiting Toronto, I plan to return in the summer and will definitely be returning to the Hilton.
A big thank you for making my stay a memorable one.

2026-04-09 • via Tripadvisor
T
Tehmina • couple • ca
10
Would recommend!
Pros:

Great customer service
Clean place
Amazing city view
Hopefully you have the Camera photage of that incident cuz he was denying everything he did.

2026-04-05 • via Nuitee