Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel
Exceptional service
Great location
Excellent food quality
Cons:
Valet pricing could have been better
Some limited menu options

Categories

Cleanliness
9
Room was spotless and cleanliness throughout the hotel was consistently impressive.
Service
9.5
Every staff member was professional, attentive, and genuinely warm, making us feel appreciated.
Location
9
Hotel is in a great location downtown.
Room Quality
9
Room was well-appointed, blending classic charm with modern comfort.
Amenities
9
Hotel offers excellent amenities including a beautifully decorated lobby and a cozy tap room.
Value for Money
8.5
Delivers outstanding value for an upscale, historic property.
Food and Beverage
9
Quality of the food and attentive service exceeded expectations.
Overall Experience
9
A wonderful hotel experience that stands out for both its charm and the quality of service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:57

Property Description

Luxurious Accommodation in the Heart of Pittsburgh

Unmatched Convenience and Comfort: Omni William Penn Hotel offers a fitness centre, private parking, a restaurant, and a bar. Enjoy the convenience of room service and a 24-hour front desk during your stay.

Elegant Rooms and Amenities: Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom. Wake up to a delicious breakfast with buffet, à la carte, and continental options.

Prime Location and Nearby Attractions: Situated just 1 km from Point State Park, the hotel is close to popular attractions like the Andy Warhol Museum and PNC Park. Explore the city with ease, as the hotel is located within 100 metres of the city centre.

Book your stay at Omni William Penn Hotel for a memorable Pittsburgh experience.

Important information:

Upon check-in photo identification and credit card are required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note only cats and dogs under 25 lbs are allowed on the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in public areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

9
Based on 1570 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
J
joyful9802 Business
10
Above and beyond service!
Pros:

What I loved about my stay at this hotel for the ODF conference in April 2026 was the service. I want to give a shout-out to Leroy, who went above and beyond to personally deliver a food item to me the next day after the hotel didn't have it the first day I asked. I had completely forgotten about it by the time it was being delivered to me personally. I felt cared for and like I was getting level 10 service because of his thoughtfulness in remembering. Other staff were also very friendly and hospitable throughout my stay. I can't recommend this hotel enough!

2026-06-12 via Tripadvisor
E
Elizabeth couple us
8
2026-06-12 via Nuitee
K
Kristine couple us
10
2026-06-12 via Nuitee
S
sarahisbill Family Fort Mitchell, Kentucky
8
It was okay
Pros:

The Omni Hotel is beautiful and full of amenities. However, after being in the room, it felt a little like the Gilded Age. Everything looks beautiful and fancy but there is definitely room for improvements. All of the lamps flickered. A pillow and towel had stains. In order to have free wi-fi, you had to sign up for an e-mail list, otherwise you had to pay.
The location was great and it was very quiet. Just another lesson in hotel travel. If you want a reliable stay, stick with the Hilton and the Marriott.

2026-06-10 via Tripadvisor
T
thomas couple us
10
2026-06-10 via Nuitee
M
Maureen solo_traveller us
9
Property is well maintained and holds historical commercial hospitality slot. Superb location provides high walkability
Pros:

Old world opulence vibe combined with present day best practices.

Cons:

???

2026-06-09 via Nuitee
S
Shirl couple us
10
2026-06-07 via Nuitee
D
Daniel couple us
10
A wonderful week in Pittsburgh in a fabulous hotel
Pros:

Beautiful, Classic hotel. The Omni William Penn truly is elegant and luxurious. We enjoyed all of our time there

2026-06-05 via Nuitee
L
Little Brown Girl extended_group us
10
Pros:

I went to school in Pittsburgh and always used to look at the William Penn as The Plaza Hotel of Pittsburgh. When I found out I was going to stay there for work, the child in me felt like Eloise from the famous books!

2026-06-03 via Nuitee
B
breta173 NONE
10
A Perfect Anniversary Getaway
Pros:

My wife and I celebrated our 26th wedding anniversary at the same place where we spent our wedding night, the beautiful William Penn. Returning after all these years made the occasion especially meaningful, and the hotel exceeded our expectations.

The location is fantastic, with many great restaurants and attractions within walking distance, in addition to the excellent on-site dining options. The hotel itself is elegant, comfortable, and full of historic charm.

What truly made our stay unforgettable was the exceptional service. Victoria and Kayla went above and beyond to help us celebrate this special milestone. Their thoughtful gifts, complimentary upgrades, and personalized amenities made us feel genuinely welcomed and appreciated.

Thank you to the entire team for helping us create new memories in a place that already held such a special place in our hearts. We highly recommend the William Penn and look forward to returning again.

2026-06-02 via Tripadvisor
W
West13port Couples
4
Disappointed
Pros:

We were expecting a pleasant stay at this hotel, but were quite disappointed. First, the Wi-Fi connection in our room was horrible. When it worked, it was very slow, but it continually kicked us off the Internet. We asked for help three times with no improvement. I had work that had to get done during the trip, so the poor service kept us from doing some of the things we wanted to do in Pittsburgh. Second, a vagrant pursued me in the hotel lobby. I had never before experienced a panhandler in the lobby of a hotel. Three, we had problems with a toilet that did not flush properly. Not something one would expect from a hotel in this price range. We reported these issues multiple times. No one seemed to care.

2026-06-02 via Tripadvisor
3
382lisas382 NONE
8
Accessibility
Pros:

The Omni William Penn is beautiful. The last time I was there everything looked so dreary and old. My only complaint is that the William Penn Place entrance is not handicap accessible. I arrived very late with a suitcase and a cane and had to figure out how to maneuver the stairs.

2026-06-01 via Tripadvisor
T
Thomas couple us
10
2026-06-01 via Nuitee
M
M4413ASlisar Couples Houston, Texas
10
Excellent stay
Pros:

I thought the hotel was exceptionally beautiful. Joel checked me in and was very professional and dressed professionally. It's important that men that work at the front desk emulate the sophistication of the hotel...tradition and proper decorum.

It was so serene. We enjoyed having a gift shop, bakery, coffee shop (so happy it was NOT a Starbucks) tavern, breakfast room and speakeasy. However the speakeasy is not open during the week which was a disappointment. The hotel was gorgeous and my room on the 15th floor overlooked the Union Building and it was beautiful to look out at night. Our room was quiet, no doors slamming, and no noise. What a perfect stay.

We walked to the Union for breakfast, stumbled across the theater DT and bought last minute Great Gatsby rush tickets for 49 dollars each. The theater is gorgeous. We also caught the train to the field last minute to catch a Pirates game. The train was super convenient to the hotel. I'd stay again!

2026-05-31 via Tripadvisor
A
Annabelle17 solo_traveller de
10
Sehr stilvolles Hotel in Downtown Pittsburgh
Pros:

Sehr schöne Einrichtung, zuvorkommende Mitarbeiter, sehr gute Lage.

2026-05-31 via Nuitee
M
Melissa couple gb
10
Beautiful Hotel….. look closely at the decor, take the stairs and take in the exquisite railings!!….
Pros:

From our arrival…. The doorman, and valet parking was super friendly. And the hotel was a wow with its architecture and beautiful decor

Cons:

Explanation at check in that we need our cards for lifts and loo!!…. We thought the lifts were broken!….

2026-05-27 via Nuitee
J
Joseph solo_traveller us
10
Pros:

Welcoming staff, grandeur of the hotel, cleanliness,
excellent atmosphere

Cons:

Parking

2026-05-26 via Nuitee
TORU couple jp
8
2026-05-24 via Nuitee
D
duetadventures Family San Francisco, California
2
Hotel service is awful
Pros:

Hotel claims to be high quality but the standards and service are a joke. The after party on floor 17 was playing music so loud our room and floor were shaking. Multiple people called the front desk who said they could do nothing because the “sales” team sold in the party. My family paid for multiple rooms over multiple nights and it felt so disruptive to gaslight us over our desire for sleep and sound control. I’ve never seen a hotel have such little respect for guests.

2026-05-23 via Tripadvisor
L
Lothar solo_traveller de
9
2026-05-22 via Nuitee