The Westin Bonaventure Hotel & Suites, Los Angeles

Hotels
•
Westin
8.4 (3664 reviews)
404 South Figueroa Street , Los Angeles , US
+1 213-624-1000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful views
Helpful staff
Great location
Comfortable accommodations
Cons:
Parking issues
Food quality problems
No hot water
Negative service experience

Categories

Cleanliness
8.23
The room was clean and quiet, but experience with hotel food was not good.
Service
8.7
Staff was very friendly and helpful, though there were some negative experiences reported.
Location
9.04
Great location, very convenient for nearby attractions and events.
Room Quality
7.69
Room had cleaning issues and a strange smell, affecting overall quality.
Amenities
8.72
Hotel provides various amenities, though parking issues were noted.
Value for Money
8.38
Good location and facilities for the price, except for some concerns about food quality.
Food and Beverage
7.73
Food was poorly rated, with reports of bad room service.
Overall Experience
8.7
Generally positive experience, with some significant disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:13

Property Description

Spectacular Views and Luxurious Amenities

Panoramic Restaurant and Outdoor Pool
Indulge in gourmet dining at LA Prime Restaurant while enjoying breathtaking views of downtown Los Angeles from the 35th floor. Take a refreshing dip in the outdoor pool and soak up the California sun in style.

Modern Rooms and Premium Services
Relax in modern air-conditioned rooms with floor to ceiling windows, luxury linens, and Starbucks coffee facilities. Enjoy the convenience of a laptop safe, wake-up service, and free spa toiletries. Valet parking, dry cleaning services, and a fitness center ensure a comfortable stay.

Convenient Location and Exceptional Hospitality
Located within 1.6 km of top attractions like the Grammy Museum and Staples Center, The Westin Bonaventure Hotel & Suites offers easy access to the best of Los Angeles. Experience exceptional hospitality with 24-hour reception and interactive cooking classes.

Book your stay at The Westin Bonaventure Hotel & Suites, Los Angeles for a truly unforgettable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

8.4
Based on 3664 reviews
Cleanliness: 8.23
Service: 8.7
Location: 9.04
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.38
Food and Beverage: 7.73
Overall Experience: 8.7
U
Ursula • couple • de
10
Gerne jederzeit wieder!
Pros:

Wir wollten möglichst weit oben wohnen, um einen tollen Blick zu haben und bekamen ein Zimmer in der 30. Etage.
Das Hotel liegt günstig, sodass wir Vieles zu Fuß erreichen konnten: Central Market, Philharmonie, Library, U-Bahn-Station…
Die sich drehende Bar muss man besuchen!
Toll war auch, dass ein Schwimmbad vorhanden war.

Nachzulesen mit vielen Fotos auf: https://ullaunterwegsblog.wordpress.com/2026/08/15/seattle-alaska-victoria-kanada-kalifornien-von-mitte-mai-bis-mitte-juni-2026/

Cons:

Es war super!
Schade war nur, dass das Konzept des Hotels mit einer Stadt im Gebäudekomplex inzwischen nicht mehr funktioniert, sodass viele Geschäfte und Restaurants inzwischen geschlossen wurden.

2026-09-10 • via Nuitee
J
Julie • couple • tw
8
2026-09-09 • via Nuitee
S
Shiori • family_with_children • us
10
Pros:

部屋がとても綺麗だった。ドリンクやスイーツのサービスがあった。車や部屋に忘れ物をした時の対応が良かった。

2026-09-09 • via Nuitee
E
Esther • couple • us
10
2026-09-09 • via Nuitee
S
SEBASTIAN • couple • co
8
2026-09-08 • via Nuitee
S
Safoua • couple • us
8
Good over all.
Pros:

Cleanliness

Cons:

The amenities were not the best. They could’ve done better. Only one camomile tea bag was put for two people. No slippers and a very tiny little bottle of body moisturizer. The shower gel barely does anything.

2026-09-08 • via Nuitee
P
proxy • solo_traveller • us
9
Pros:

The front desk check was the worst check in EVER but overall the staff are very sweet and professional

Cons:

The front desk employee who check us in made feel like we don't belong there but thank to the other employee from the Cafe lobby to the breakfast section, to the bell service and cleaning staff to the Varlet made our stay memorable and to forget about the front dest encounter.
I will recommend it any day

2026-09-07 • via Nuitee
K
KAZUYA • family_with_children • jp
8
2026-09-07 • via Nuitee
A
Amanda • couple • us
4
2026-09-07 • via Nuitee
O
OSAMU • solo_traveller • jp
7
普通
Pros:

市内に近くて便利❗️

Cons:

明らかに宿泊者ではない不審な若者2人組がエレベーターに乗っていたので、自分の階の手前で他の宿泊者が降りる時に降りてトラブルに巻き込まれなかったです。
宿泊者は注意⚠️が必要｡

2026-09-07 • via Nuitee
A
Ammar • solo_traveller • qa
7
Not good staff good location only
Pros:

Very good location very bad staff not comfortable to deal with them

Cons:

Bad staff in reception and front office

2026-09-07 • via Nuitee
J
John • couple • us
8
2026-09-07 • via Nuitee
J
Julie • solo_traveller • us
10
Dodger game
Pros:

Clean and very hospitable staff.

Cons:

N/A

2026-09-06 • via Nuitee
K
Kunio • couple • jp
9
2026-09-06 • via Nuitee
S
Sylvestre • family_with_children • us
4
2026-09-06 • via Nuitee
S
SAKAYORI • solo_traveller • jp
9
2026-09-06 • via Nuitee
A
Andreas • family_with_children • gr
6
2026-09-05 • via Nuitee
M
MAHO • couple • jp
1
2026-09-05 • via Nuitee
E
Erick Eduardo • solo_traveller • us
10
2026-09-04 • via Nuitee
S
Shelly • couple • us
10
2026-09-04 • via Nuitee