Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Room size
Sauna facilities needing updates

Categories

Cleanliness
8.89
Overall cleanliness was good, but the sauna area felt dated.
Service
9.36
Service was exceptional, with staff often anticipating needs.
Location
9.4
Excellent location near shopping and restaurants.
Room Quality
8.35
Rooms were comfortable but not as spacious for the price.
Amenities
8.88
Good range of amenities available to guests.
Value for Money
8.34
Good value given the location and service, though room size was a slight drawback.
Food and Beverage
9.39
Food quality was excellent, especially in the lounge.
Overall Experience
9.36
Overall a very pleasant experience with minor room concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:11

Property Description

Luxurious 5-Star Property in the Heart of Seoul

Indulgent Amenities: The Westin Josun Seoul Hotel boasts an indoor pool, a rejuvenating spa, and complimentary on-site parking for a stress-free stay.

Gastronomic Delights: Enjoy a culinary journey at Ninth Gate Grille offering international and French specialties, Hong Yeon serving delectable Cantonese cuisine, and Aria providing a range of international options.

Convenient Location: Situated just minutes away from popular attractions like Myeongdong and City Hall Subway Station, with easy access to shopping at Lotte Department Store, this hotel is the perfect choice for discerning travelers.

Book now to experience luxury and convenience at The Westin Josun Seoul Hotel.

Important information:

________________________________________
1. Payment and Credit Card Usage Policy
The name on the credit card used for the reservation must correspond to the guest staying at the property. For bookings made by a third party, you will need to contact the hotel directly.
________________________________________
2. Minor Policy
Guests under the age of 19 must check in with an official guardian.
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3. Westin Club Lounge (Exclusive for Executive and Suite Room Guests)
Guests staying in Executive or Suite rooms are provided with Breakfast and Cocktail Hour services exclusively for 2 adults at the Westin Club Lounge.
[Westin Club Operating Hours]
• Breakfast:
o Monday-Saturday: 06:00 - 10:00
o Sunday & Holidays: 07:00 - 11:00
• Cocktail Hour:
o Sunday-Thursday & Holidays: 18:00 - 21:00
o Friday-Saturday: 17:00 - 21:00
Additional Charges:
• Children aged 7 and above are charged for Daytime Snacks.
• Cocktail Hour is available for guests aged 13 and above.
• Access for additional guests incurs a fee of KRW 121,000 per person.
Note:
• The operation of the Westin Club may vary depending on hotel circumstances and government guidelines.
• For more information, please contact our representative number: 02-771-0500.
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4. City Athletic Club (CAC)
• Operating Hours: 06:00 AM - 10:00 PM
• Periodic Closure: The first Monday of every month for maintenance.
• Important Notes:
o External food and beverages are not allowed inside the facility.
o The swimming pool is closed daily for maintenance:
 Morning: 11:30 AM - 12:30 PM
 Evening: 6:00 PM - 7:00 PM
o On weekends, holidays, and during peak seasons, admission to the City Athletic Club is limited to one entry per day for the convenience, hygiene, and safety of our guests.
o Access to facilities is restricted for children under the age of 16 in the fitness center and sauna.
Additional Charges for Deluxe Room Guests:
• Sauna facilities: KRW 40,000 per person, per day.
CAC Contact Number: 02-317-0474
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5. Breakfast at Aria
• Operating Hours: 07:00 AM - 10:00 AM (Last entry: 09:30 AM)
• Breakfast Rates:
o Adults: KRW 70,000 per person
o Children (aged 0-12 years): KRW 35,000 per child
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6. Additional Fees and Services
• Rollaway Bed Fee: KRW 60,500 per night (Advance request required).
• Connecting rooms: KRW 60,500 per night (Advance request required).
• Valet Parking Fee: KRW 30,000 for 3 hours
• Airport Shuttle:
o Adults: KRW 18,000 per person (one-way)
o Children (aged 3-12 years): KRW 12,000 per child (one-way)
Note:
• All fees are subject to 10% VAT, and some services may incur additional charges depending on availability.
• Disposable personal items such as toothbrushes, toothpaste, and razors are available for a fee.
________________________________________
7. Parking Information
• The parking lot may experience high traffic on weekends due to an increased number of hotel visitors. Parking is complimentary for in-house guests, but valet parking is available at an additional cost (KRW 30,000 for 3 hours).
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8. Room Package Information
 Spa Package
Please note that the free spa access offer includes free sauna access and a 30-minute body scrub for 1 person (1 time), but does not cover a free spa massage. Reservations are required. Please call 02-317-0474 to reserve.
 Aria Lunch/Dinner Package
The Aria lunch/dinner benefit is available for 2 adults only. Reservations are required. Please call 02-317-0357 to book. The lunch/dinner benefit is available during your stay.
________________________________________
9. Check-In Requirements
• All guests are required to present a valid photo ID and credit card at check-in.
• All special requests are subject to availability and may incur additional charges.
________________________________________
10. Contact Information:
• General Inquiries: 02-771-0500
• Room Reservations: 02-317-0404
• City Athletic Club (CAC): 02-317-0474

Please note that renovation work of the Suite rooms will be carried out from 01/07/26 to 06/10/26.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
The property will be undergoing renovations from 2026-07-01 until 2026-10-06. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Location

Guest Reviews

9
Based on 2297 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
V
VERONICA • family_with_children • cl
9
2026-10-13 • via Nuitee
H
HISAKO • family_with_children • jp
9
期待以上に居心地が良かった
Pros:

スタッフの対応、ターンダウンサービス等、全般的に行き届いていた

2026-10-13 • via Nuitee
N
Nicholas • solo_traveller • gb
10
2026-10-12 • via Nuitee
M
Mira • couple • il
10
The hotel contributed a lot to our trip to Seoul
Pros:

Location of the hotel is excellent. It is close to everything and especially to the train stations

Cons:

I liked the location. The size of the rooms and especially the staff who were very attentive and willing to help at any time.

2026-10-10 • via Nuitee
T
Tormos • couple • us
10
Absolutely stunning
Pros:

Everything, they excelled our expectations, we will be back for sure and recommend to all.

Cons:

Everything

2026-10-09 • via Nuitee
N
Nunome • couple • jp
7
2026-10-08 • via Nuitee
W
Wha Ja • solo_traveller • us
10
Pros:

Everything was so good

2026-10-07 • via Nuitee
E
ELEFTHERIOS • couple • gr
8
Unbeatable location, solid stay.
Pros:

Our stay at the Westin Josun Seoul got off to a great start: check-in was quick and efficient, and we were in our room in no time.

The real highlight of this hotel is its location. It sits right in the heart of Seoul, and almost everything in the city centre is within walking distance. You really can't ask for a better base for exploring.

The room was nice and well equipped with good amenities, and the bed was large and extremely comfortable. We slept very well. Staff throughout the hotel were polite and always greeted us with a smile.

Breakfast was above average with a good balance of western and local choices.

Cons:

The pool was, frankly, the low point. At 7:30 iamong other things, to our surize we were told no swimming allowed in the lane we were in, because it was reserved for pool walking. Being told you can't swim in a hotel pool is hard to take seriously. The rules felt excessive and enforced with little flexibility, which took the enjoyment out of what should have been a relaxing start to the day.

2026-10-07 • via Nuitee
M
Michael Jr • solo_traveller • sg
5
hotel needs to spruce up their room condition
Pros:

BF was great and so were the service staff
Location was excellent

Cons:

rooms were stale
bath room ceiling was low. it would have been better without the bathtub
walk ways were dark and dim
Need to brighten up up the atmosphere
hotel felt dated

2026-09-19 • via Nuitee
E
Elsie • family_with_children • us
10
2026-09-15 • via Nuitee
G
Gianluca • solo_traveller • it
9
2026-09-13 • via Nuitee
미숙 • solo_traveller • kr
9
2026-09-09 • via Nuitee
A
Alfredo • solo_traveller • au
7
2026-09-08 • via Nuitee
A
Aynouna • family_with_children • fr
10
J’y reviendrai avec plaisir et je recommande c’était super
Pros:

L’emplacement, la propreté, la gentillesse du personnel et le petit déjeuner excellent

Cons:

Rien

2026-09-06 • via Nuitee
E
Evangeline • family_with_children • my
9
It was great n no regret in booking it.
Pros:

The hotel was excellent, and I was very impressed with their service. After making my booking, I requested connecting rooms, which the hotel kindly accommodated. They also went the extra mile by providing complimentary breakfast for my two children.

The housekeeping service was superb. The housekeeper was incredibly helpful and did a wonderful job tidying up and arranging everything neatly.

A special mention to Max from the concierge team, who was extremely friendly, helpful, and provided excellent service throughout our stay.

Overall, we had a wonderful experience and would definitely recommend this hotel to others!

Cons:

The air freshener could have a slightly more pleasant fragrance. The breakfast selection could also be improved, as the choices were quite repetitive and almost the same every day.

2026-09-05 • via Nuitee
V
Veronika • couple • lu
10
2026-09-05 • via Nuitee
C
Christina • solo_traveller • ch
9
Pros:

Die Lage ist wirklich fantastisch, die Grösse und Ausstattung des Zimmers, super freundliches Personal

Cons:

Die Dusche müsste erneuert werden

2026-09-03 • via Nuitee
S
stefano • solo_traveller • it
9
2026-09-01 • via Nuitee
K
Khayam • family_with_children • pk
9
A great first time trip to Seoul that energized my soul
Pros:

Excellent staff ready to solve any issues. They also gave us bonus Wons to spend on food and drinks in the hotel. The location could NOT be better.

Cons:

It was all great

2026-08-31 • via Nuitee
J
Janette • couple • us
10
Pros:

Service was excellent. Always easy to grab a cab and return to hotel afterwards. Everyone was attentive to our needs.

Cons:

There was construction going on that made it noisier. Staff prepared us for this and indicated that we could move if too uncomfortable. We managed.

2026-08-30 • via Nuitee