Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Room size
Sauna facilities needing updates

Categories

Cleanliness
8.89
Overall cleanliness was good, but the sauna area felt dated.
Service
9.36
Service was exceptional, with staff often anticipating needs.
Location
9.4
Excellent location near shopping and restaurants.
Room Quality
8.35
Rooms were comfortable but not as spacious for the price.
Amenities
8.88
Good range of amenities available to guests.
Value for Money
8.34
Good value given the location and service, though room size was a slight drawback.
Food and Beverage
9.39
Food quality was excellent, especially in the lounge.
Overall Experience
9.36
Overall a very pleasant experience with minor room concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:11

Property Description

Luxurious 5-Star Property in the Heart of Seoul

Indulgent Amenities: The Westin Josun Seoul Hotel boasts an indoor pool, a rejuvenating spa, and complimentary on-site parking for a stress-free stay.

Gastronomic Delights: Enjoy a culinary journey at Ninth Gate Grille offering international and French specialties, Hong Yeon serving delectable Cantonese cuisine, and Aria providing a range of international options.

Convenient Location: Situated just minutes away from popular attractions like Myeongdong and City Hall Subway Station, with easy access to shopping at Lotte Department Store, this hotel is the perfect choice for discerning travelers.

Book now to experience luxury and convenience at The Westin Josun Seoul Hotel.

Important information:

________________________________________
1. Payment and Credit Card Usage Policy
The name on the credit card used for the reservation must correspond to the guest staying at the property. For bookings made by a third party, you will need to contact the hotel directly.
________________________________________
2. Minor Policy
Guests under the age of 19 must check in with an official guardian.
________________________________________
3. Westin Club Lounge (Exclusive for Executive and Suite Room Guests)
Guests staying in Executive or Suite rooms are provided with Breakfast and Cocktail Hour services exclusively for 2 adults at the Westin Club Lounge.
[Westin Club Operating Hours]
• Breakfast:
o Monday-Saturday: 06:00 - 10:00
o Sunday & Holidays: 07:00 - 11:00
• Cocktail Hour:
o Sunday-Thursday & Holidays: 18:00 - 21:00
o Friday-Saturday: 17:00 - 21:00
Additional Charges:
• Children aged 7 and above are charged for Daytime Snacks.
• Cocktail Hour is available for guests aged 13 and above.
• Access for additional guests incurs a fee of KRW 121,000 per person.
Note:
• The operation of the Westin Club may vary depending on hotel circumstances and government guidelines.
• For more information, please contact our representative number: 02-771-0500.
________________________________________
4. City Athletic Club (CAC)
• Operating Hours: 06:00 AM - 10:00 PM
• Periodic Closure: The first Monday of every month for maintenance.
• Important Notes:
o External food and beverages are not allowed inside the facility.
o The swimming pool is closed daily for maintenance:
 Morning: 11:30 AM - 12:30 PM
 Evening: 6:00 PM - 7:00 PM
o On weekends, holidays, and during peak seasons, admission to the City Athletic Club is limited to one entry per day for the convenience, hygiene, and safety of our guests.
o Access to facilities is restricted for children under the age of 16 in the fitness center and sauna.
Additional Charges for Deluxe Room Guests:
• Sauna facilities: KRW 40,000 per person, per day.
CAC Contact Number: 02-317-0474
________________________________________
5. Breakfast at Aria
• Operating Hours: 07:00 AM - 10:00 AM (Last entry: 09:30 AM)
• Breakfast Rates:
o Adults: KRW 70,000 per person
o Children (aged 0-12 years): KRW 35,000 per child
________________________________________
6. Additional Fees and Services
• Rollaway Bed Fee: KRW 60,500 per night (Advance request required).
• Connecting rooms: KRW 60,500 per night (Advance request required).
• Valet Parking Fee: KRW 30,000 for 3 hours
• Airport Shuttle:
o Adults: KRW 18,000 per person (one-way)
o Children (aged 3-12 years): KRW 12,000 per child (one-way)
Note:
• All fees are subject to 10% VAT, and some services may incur additional charges depending on availability.
• Disposable personal items such as toothbrushes, toothpaste, and razors are available for a fee.
________________________________________
7. Parking Information
• The parking lot may experience high traffic on weekends due to an increased number of hotel visitors. Parking is complimentary for in-house guests, but valet parking is available at an additional cost (KRW 30,000 for 3 hours).
________________________________________
8. Room Package Information
 Spa Package
Please note that the free spa access offer includes free sauna access and a 30-minute body scrub for 1 person (1 time), but does not cover a free spa massage. Reservations are required. Please call 02-317-0474 to reserve.
 Aria Lunch/Dinner Package
The Aria lunch/dinner benefit is available for 2 adults only. Reservations are required. Please call 02-317-0357 to book. The lunch/dinner benefit is available during your stay.
________________________________________
9. Check-In Requirements
• All guests are required to present a valid photo ID and credit card at check-in.
• All special requests are subject to availability and may incur additional charges.
________________________________________
10. Contact Information:
• General Inquiries: 02-771-0500
• Room Reservations: 02-317-0404
• City Athletic Club (CAC): 02-317-0474Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 60,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2155 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
C
Chang couple tw
10
2026-05-23 via Nuitee
C
Caroline solo_traveller be
9
Je suis ravie de mon séjour, j'y reviendrai avec plaisir.
Pros:

Emplacement stratégique et facile pour un premier voyage à Séoul, proche de tout ce qui compte.
Espaces décorés avec goût.
Chambre spacieuse et confortable.
Magnifique petit déjeuner
Personnel ultra serviable
Piscine intérieure fort agréable après une journée en ville :-)

Cons:

Les portes des chambres, dont les bras de fermeture automatique pourraient être mieux réglés, font beaucoup de bruit, surtout tôt le matin et tard le soir.

2026-05-21 via Nuitee
R
Roberto extended_group uy
10
2026-05-20 via Nuitee
J
JUNG JUNGHAK solo_traveller kr
10
2026-05-19 via Nuitee
D
Dayal couple au
10
Excellent staff, facilities, location and room
Pros:

Excellent location
Terrific staff from reception to the concierge and breakfast staff- everyone was fantastic

Cons:

Nothing

2026-05-18 via Nuitee
P
Pierluigi De Michelis family_with_children it
10
Pros:

Tutto

Cons:

Nulla

2026-05-18 via Nuitee
C
Choui Poh couple sg
9
Would highly recommend it to anyone visiting the area.
Pros:

The hotel is located in the center, making it easy to visit nearby attractions. The staff were very friendly and helpful, making sure all our needs were taken care of quickly.

Cons:

Nth

2026-05-18 via Nuitee
L
Limor solo_traveller il
10
Pros:

Wowwwww
Wonderful hotel. Very nice staff. Sooooo convinient. One of the best hotels we stayed in

2026-05-18 via Nuitee
E
Ekaterina family_with_children sk
10
2026-05-17 via Nuitee
M
Min couple au
9
2026-05-14 via Nuitee
E
Evelyn couple gr
10
Great hotel in the brst location
Pros:

Wonderful hotel, great location, spacious room, great and friendly staff

2026-05-14 via Nuitee
M
Myung Tony family_with_children us
7
Pros:

Location & Cleaness

Cons:

I am writing to express my disappointment regarding the extra bed I requested for my daughter during our recent stay. Despite the additional charge for a good amount of money, the bed was very uncomfortable and resulted in my daughter experiencing neck pain.
Given the poor condition of the bed and the impact it had on our stay.

2026-05-14 via Nuitee
P
Priyal couple sg
10
2026-05-13 via Nuitee
H
HIGASHI couple jp
10
2026-05-13 via Nuitee
P
Priyal family_with_children sg
10
Excellent
Pros:

The location the staff the services all were excellent

Cons:

NA

2026-05-13 via Nuitee
I
Ibrohim couple uz
9
2026-05-13 via Nuitee
N
Nelly extended_group us
10
2026-05-13 via Nuitee
R
Rakesh couple us
10
Pros:

Customer service was excellent

Cons:

Very expensive

2026-05-11 via Nuitee
S
sergio solo_traveller cl
9
2026-05-07 via Nuitee
T
Thi Linh Trang couple vn
10
Welcoming, Spectacular, wow
Pros:

I was checking late at night, and there are barely any people around to ask where the reception is located, so I have to figure it out myself. That’s the only problem I had. Overall, I had a great check-in with Woody, he’s great and caring!!! I feel welcomed

2026-05-06 via Nuitee