Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Spacious rooms
Clean facilities
Cons:
Dirty carpets
Limited convenience store offerings
No breakfast options

Categories

Cleanliness
7.63
Several reviews mentioned dirty carpets and areas that need replacement.
Service
9.1
Many guests expressed gratitude for the kindness and helpfulness of the staff.
Location
9.14
Convenient access to parks and attractions is highly praised.
Room Quality
8.59
Rooms are described as clean and spacious, though some found layout confusing.
Amenities
7.12
Limited offerings in onsite convenience store, some amenities need improvement.
Value for Money
8.08
Guests feel the stay was worth the price, despite some issues.
Food and Beverage
7.63
No breakfast provided; limited options in the convenience store noted.
Overall Experience
9.1
Overall satisfaction with the stay; many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Luxury Accommodation at Tokyo Disney Resort

At Sheraton Tokyo Bay, experience the magic of Tokyo Disney Resort with indoor and outdoor pools, Disney shops, kids' play area, and 4 dining options. Spacious Rooms with Stunning Views

Enjoy Sheraton Sweet Sleeper beds, balconies with views of Disney Resort or Tokyo Bay, and 24/7 room service. Relaxation and Convenience

Unwind in the fitness room, sauna, or with a massage. Stay connected with free Wi-Fi, and savor coffee at Café Toastina. Book your enchanting stay at Sheraton Tokyo Bay Hotel today!

Important information:

Luggage storage service is available at our hotel service counter located at JR Maihama station; between 8:00 and 15:00, we can store your luggage at the station service counter and deliver it to the hotel.

Children under 6 years of age may use existing beds free of charge when staying with an adult. Only one adult is allowed per bed. Breakfast for children 4 years and older is not included in the rate. Children 4 years and older are not included in the rate and will be charged separately.

The hotel's seasonal outdoor pool, public baths, and sauna facilities are available for a fee. The indoor pool and fitness room are free of charge.

Access to the outdoor pool is by reservation only and is subject to availability.

On-site parking is available on a first-come, first-served basis and is subject to availability.

The hotel does not guarantee admission to Disney parks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Feb 26, 2026 until Wed, Jul 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 3100 per day.

Location

Guest Reviews

8.3
Based on 6585 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 9.1
K
Kimberley solo_traveller gb
6
2026-05-30 via Nuitee
M
Mark solo_traveller gb
10
Pros:

Great location
Loved the hotel
Staff were fantastic

Cons:

Missing the first night due to a missed connection

2026-05-30 via Nuitee
八木 family_with_children jp
10
2026-05-29 via Nuitee
L
Lauren family_with_children au
10
2026-05-29 via Nuitee
P
Patrick family_with_children ca
10
2026-05-29 via Nuitee
D
Daniel couple au
10
2026-05-28 via Nuitee
D
Dokyeong solo_traveller au
10
Pros:

Their considerate bed made for the kids with guard after we requested and they even pushed the bed to the wall so that the baby will not fall. How considerate everything was beyond imagination. All staffs were super friendly and especially one kind lady from front desk, I had to write an special thank you email to the hotel.

Cons:

None

2026-05-28 via Nuitee
D
Dokyeong solo_traveller au
10
2026-05-28 via Nuitee
C
CHIA HSUAN couple tw
6
2026-05-27 via Nuitee
D
dorthe solo_traveller dk
10
Great location for Disney Parks
Pros:

Great place to stay for visiting the Disney parks, very close to the Disney Resort line.
Good size room, very comfortable stay.

Cons:

Indoor pool not that nice

2026-05-27 via Nuitee
J
JaneStuartP Family Bicester, Oxfordshire, England
10
Perfect Hotel For Disneyland and Tokyo City - Highly Recommend
Pros:

This is a lovely hotel with very friendly staff, exceptionally clean rooms and a great location for Tokyo Disneyland.

We stayed in a Park View Club Level Room which was excellent value for money. Not only did we have a great view of the parks (including the fireworks) from the balcony, it also gave us access to the club lounge where there was a buffet style breakfast (smaller than an half board or all inclusive hotels but still more than adequate) that included some hot items, toast, pastries, fruits, cereals, rice, fresh salmon and an omlete station and hot drinks. There was also a grab and go option throughout the day but we were never in to see what that included. Then in the evenings there was a hot food selection, again not massive but more than enough to feed us. Different hot options each night also, desserts, breads, salad and alcohol (beer, spirits, wines etc) that are all included and you can serve yourself.
The room had two double beds ( which is quite hard to find in Tokyo) they were not massive doubles but they are bigger than the twin options most hotels offer. You can get two average sized adults in them easily. The rooms are very spacious and the beds are very comfortable.
The hotel is located directly opposite the Bayside Monorail station which also stops at Disney Sea, Maihama Train Station/Ikspiari Shopping Centre and Disneyland. The hotel also runs a free shuttle bus to Maihama/Ikspiari every 20 minutes.
We thoroughly enjoyed our 12 night stay at this hotel. We visited Disneyland twice and Disney Sea twice during our stay and also got the train from Maihama station many times into to the city which takes about 20 mins to Tokyo Central.
If you want to visit Tokyo and Disneyland without having to stay in the City I would highly recommend this hotel for a very enjoyable stay.

2026-05-25 via Tripadvisor
E
E1647ZOkatet Family
8
Convenient for Disney
Pros:

The hotel kindly upgraded us to a park view room on the 8th floor when we checked in. The room was large and comfortable, with a fantastic balcony. There was a bit of wear and tear and a few areas could do with an update. The bathroom seemed quite old-fashioned with a cheap plastic bathtub. They provided two small bottles of free water each day, which was appreciated.
One minor issue was the lifts. They do not have enough for the number of people moving around the hotel, so there was often a small crowd on the lobby level waiting to get to their floor. The soundproofing could also be better, considering there are quite a few excited and boisterous children staying at the hotel. The hotel food shop was also a disappointment, with very little choice. I ended up walking over to the Hilton (5 mins away) to pick up some snacks as they have a proper convenience store there. We did not want to eat at the expensive hotel restaurants (although they looked very nice).
In general we had a great stay. The staff were great and the location is perfect for Disney. Simply cross the road hop on the monorail.

2026-05-25 via Tripadvisor
C
Cassandra couple re
7
2026-05-25 via Nuitee
T
tomomi solo_traveller jp
9
Pros:

部屋が広々していて、5人でも快適に過ごすことができた

Cons:

スキンケアセットが人数分準備されていなかった
5人だったのでイスがもっとほしかった

2026-05-25 via Nuitee
X
XIAOTING family_with_children jp
10
2026-05-25 via Nuitee
Y
YANNIS couple au
10
2026-05-24 via Nuitee
F
fran family_with_children jp
8
2026-05-24 via Nuitee
M
Mary Rose family_with_children ca
9
Ver nice stay for my family. Had everything we needed.
Pros:

very spacious and comfortable. great facilities and staff

2026-05-24 via Nuitee
S
Suling family_with_children au
10
Pros:

Location without the price tag of a Disney hotel.

Cons:

Nothing!

2026-05-24 via Nuitee
G
Gabrielle solo_traveller au
8
2026-05-23 via Nuitee