The Q - Quadro City Hotel

Hotels
7.8 (4772 reviews)
Rüppurrer Str. 2 , Karlsruhe , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great central location
Friendly and helpful staff
Delicious breakfast
Cons:
Cleanliness issues in initial room
Uncomfortable beds and noise issues
Expensive parking fees

Categories

Cleanliness
6.69
The initial room was dirty, although the staff quickly provided a clean replacement.
Service
8.66
Staff were helpful and responsible, assisting with lost items and inquiries.
Location
9.2
Ideal central location, easily accessible to main attractions.
Room Quality
6.65
Some rooms are dated and have uncomfortable beds; issues reported with noise and state of the facilities.
Amenities
7.18
Amenities are adequate, but missing items like kettles were disappointing.
Value for Money
7.64
Parking fees were considered excessive; however, overall value is moderated by location.
Food and Beverage
8.69
Breakfast received positive remarks for quality.
Overall Experience
7.66
Mixed experiences but overall satisfactory, with some improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 03:35

Property Description

Luxurious Accommodation
Indulge in the elegant soundproofed rooms at ACHAT Hotel Karlsruhe City, featuring a minibar, cozy seating area, and a modern bathroom for your comfort.

Culinary Delights
Savor the taste of Baden specialties at Restaurant Ess / zim / mer, offering a delightful dining experience for breakfast and dinner, complemented by a selection of cocktails and homemade spirits at the bar.

Event Spaces
Host your next conference or social function at ACHAT Plaza Karlsruhe, boasting 7 versatile meeting rooms and a spacious ballroom accommodating up to 300 guests. Perfect for weddings and corporate events alike.

Book your stay now at ACHAT Plaza Karlsruhe for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 4772 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 6.65
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 8.69
Overall Experience: 7.66
D
Domi • solo_traveller • de
1
Cons:

Defekte Klimaanlage, keine Möglichkeit Fenster zu öffnen, keine Minibar und nicht mal Zimmerreinigung und zu guter letzt doppelte Abbuchung der Rechnung.

2026-07-03 • via Nuitee
I
Irene • family_with_children • nl
8
2026-07-03 • via Nuitee
E
Eva María • solo_traveller • es
10
Pros:

Lo mejor el personal, la limpieza y la ubicación.

Cons:

Lo peor la temperatura elevada en las habitaciones debido a la ola de calor.

2026-07-03 • via Nuitee
K
Kristian • solo_traveller • se
3
Pros:

Stort rum.

Cons:

AC fungerade inte, så det var jättevarmt.

2026-07-03 • via Nuitee
I
Igor • solo_traveller • si
1
Extremely hot - avoid this hotel.
Cons:

The air conditioning in the hotel broke down before my arrival during a heat wave, leaving the entire hotel extremely hot. I measured a temperature of 33°C in my room. The management and staff made no apparent effort to improve the situation or make their guests' stay more comfortable. No fans were provided, windows remained locked and could not be opened, leaving virtually no airflow.

2026-07-02 • via Nuitee
M
Marko • solo_traveller • si
1
A hot stay, indeed.
Pros:

It’s probably ok in different circumstances

Cons:

The whole hotel was glowing hot due to broken AC with room temperature well above 30C. You can’t run an accommodation that way.

2026-07-01 • via Nuitee
A
Adnan • solo_traveller • de
4
2026-07-01 • via Nuitee
A
Alberto • solo_traveller • it
4
2026-07-01 • via Nuitee
A
Aleksandar • couple • rs
9
2026-06-30 • via Nuitee
A
Athanasios • solo_traveller • fr
7
2026-06-30 • via Nuitee
M
Marie • solo_traveller • fr
8
2026-06-29 • via Nuitee
K
Katherina • solo_traveller • de
10
2026-06-29 • via Nuitee
C
Charles • family_with_children • de
9
2026-06-29 • via Nuitee
C
Chieh-Yu • solo_traveller • de
6
2026-06-29 • via Nuitee
A
Anna • solo_traveller • de
8
2026-06-29 • via Nuitee
N
Nicolo • solo_traveller • de
4
Pros:

Sauberkeit

Cons:

Das Zimmer war sehr warm die Klimaanlage hat nicht so kalt gemacht konnte nicht so gut schlafen

2026-06-29 • via Nuitee
B
Ben amer • solo_traveller • de
8
2026-06-28 • via Nuitee
A
Annaelle • family_with_children • be
8
Bien pour une nuit
Pros:

La chambre pour les familles étaient spacieuses plusieurs lit d’appoints de dispo
Les literie étaient clean la sdb était propore, j’ai cependant trouvé que la chambre manquait de luminosité.

Cons:

-1 pour la moquette dans toute les pièces bjr les acariens et la poussière la femme de ménage n’est pas passé une fois en deux jours et ce malgré le pancarte devant la porte

2026-06-28 • via Nuitee
L
Lisa • solo_traveller • de
3
Hitzeschlacht bis 39 Grad ohne funktionierende Klimaanlage
Pros:

Lage okay. Restaurants, Bars und Einkaufsmöglichkeiten in der Nähe.
Das Personal war um Lösungsansätze bemüht.

Cons:

Zentrale Klimaanlage defekt - Leihgeräte (Ventilator) für Zimmer ausgegeben
Hotelbar nicht geöffnet (wegen defekter Klimaanlage)
Automat in der Lobby defekt
Föhn auf dem Zimmer defekt
Kein Kühlschrank auf dem Zimmer
Das Personal mit der Situation überfordert
Frühstück für die geringe Auswahl mit 19€ viel zu teuer

2026-06-28 • via Nuitee
M
Matthias • couple • de
3
Cons:

Die Klimaanlage hat nur völlig unzureichend funktioniert und an erholsamen Schlaf war nicht zu denken. Ich bin nachts schweißgebadet aufgewacht und das Fenster war nur zu kippen.

2026-06-27 • via Nuitee