The Westin Atlanta Airport

Hotels
Westin
8.2 (865 reviews)
4736 Best Road , Atlanta , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location near the airport
Helpful staff
Cons:
Cleanliness issues
High extra charges

Categories

Cleanliness
6.1
Several reviews highlighted stains on carpets and an overall clean room was not consistently ensured.
Service
9.07
Multiple reviews praised the housekeeping staff for their assistance, while some mentioned poor management response.
Location
10
The proximity to the airport was frequently noted as a significant advantage.
Room Quality
8.06
Room quality varied, with reports of issues like stains and broken amenities.
Amenities
7.09
Some amenities were missing, like toothbrushes and slippers, leading to a lower score.
Value for Money
7.05
Extra charges for parking and incidentals were criticized, impacting perceived value.
Food and Beverage
9.1
The restaurant on site received positive feedback.
Overall Experience
9.1
Many guests enjoyed their stays despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:16

Property Description

Luxurious Amenities and Convenient Services

Located just moments away from Hartsfield-Jackson International Airport, the Westin Atlanta Airport offers a perfect blend of convenience and luxury. Guests can indulge in spacious accommodations featuring Heavenly beds and modern entertainment systems, ensuring a comfortable stay.

Fitness Center and Outdoor Pool

Stay active during your visit by utilizing the hotel's fitness center or taking a refreshing dip in the outdoor swimming pool. Whether you prefer a workout session or relaxation under the sun, the Westin Atlanta Airport has you covered.

Prime Location and Easy Access

With its proximity to major freeways and downtown Atlanta, this hotel serves as an ideal base for exploring the city. Enjoy hassle-free access to popular attractions like the Georgia Aquarium and benefit from complimentary shuttles to key transportation hubs.

Experience the perfect combination of comfort and convenience – book your stay at the Westin Atlanta Airport today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 865 reviews
Cleanliness: 6.1
Service: 9.07
Location: 10
Room Quality: 8.06
Amenities: 7.09
Value for Money: 7.05
Food and Beverage: 9.1
Overall Experience: 9.1
C
Cordarius couple us
4
2026-07-23 via Nuitee
J
Julie solo_traveller us
10
I enjoyed my stay and will be back.
Pros:

The staff at the restaurant and bar were excellent! Food and drinks were great!

Cons:

Shower floor was very slippery

2026-07-23 via Nuitee
R
Rob couple us
5
Not the best but close to the airport.
Pros:

The room was comfortable and the hotel is very close to the airport.

Cons:

The parking lot has a tunnel that goes under the hotel drop off. If you have luggage, there are many stairs to navigate to get up to the lobby with no other options.

I went to the bar to get a drink and some food and it took forever. The staff was not responsive.

The worst was my wife lost her wallet as we were hauling our luggage up the stairs to check in. We searched everywhere and upon checkout I asked if anyone found a wallet. They had it in their lost and found. You would think that they would have looked to see if they had a guest staying with the name on the turned in license in the wallet. Awful service.

2026-07-21 via Nuitee
D
Danielle solo_traveller us
9
Pros:

The cleanliness of the room

Cons:

Only having access to one microwave in the whole hotel ! No convenient for customers. Atleast add 3 extra microwaves in a designated area for guest to warm up left over foods from restaurants inside the hotel. !

2026-07-20 via Nuitee
A
Avik couple no
6
2026-07-19 via Nuitee
H
Hazim solo_traveller au
8
2026-07-19 via Nuitee
M
Mark solo_traveller us
8
Functional, served its purpose.
Pros:

Convenient to airport, 24/7 shuttle, clean

Cons:

Expensive parking, even with hotel discount.

2026-07-19 via Nuitee
F
F7296JHvictors Solo travel
4
Don’t even try going to the bar . Service is very bad
Pros:

I only spent one night here and my review would be good if it weren’t for the service at the bar. I was sitting at my table for over 30 minutes and no one came to ask for my order or gave me a menu . I had to ask for the menu at the bar and no one came to take the order , the guy at the bar took the order from other two tables but never came to ask for mine. Bar wasn’t even full. Had to leave and order from DoorDash BS

2026-07-16 via Tripadvisor
K
Kimberly solo_traveller bm
9
2026-07-16 via Nuitee
D
Douglas solo_traveller us
9
Short, sweet and all round comfortable.
Pros:

Facilities, comfort, shuttle services. 👍🙌🤙

2026-07-16 via Nuitee
K
Keith couple us
10
Pros:

DIDNT EAT BREAKFAST

2026-07-14 via Nuitee
T
Thomas solo_traveller us
10
Great
Pros:

Great

Cons:

Everything was great

2026-07-08 via Nuitee
F
Fearless33841260557 Family
2
Not clean
Pros:

The hotel staff were not helpful. The hotel room was hot and had black hairs all over the bathroom. We are ambassador level and this hotel gave no investment into our status. I wouldn’t recommend this hotel for a great stay.

2026-07-05 via Tripadvisor
C
Chase couple us
8
Great overall stay
Pros:

The customer service was top tier

Cons:

The glass shower door wouldn’t stay closed

2026-07-05 via Nuitee
J
Juan couple us
10
Our stay at the Westin checked all our boxes for a relaxing weekend getaway!
Pros:

Very close to the airport and I loved the vibe. Spacious hotel with fast elevators and the pools were wonderful! I love the set up with the tropical vibes. Our room was super clean and the bed was cozy. The staff was extremely helpful and friendly. We will stay again.

Cons:

Paying for parking. But I guess most places are doing that now.

2026-07-02 via Nuitee
D
dbaaronson Family Asheville, North Carolina
10
One of the nicest airport hotels I've stayed in.
Pros:

Missed a flight connection and ended up here, but really one of the nicer airport-area hotels I've ever accidentally stayed in. Very nice atrium area, the shuttles are frequent and easy to use. Breakfast was good and the room was very comfortable.

2026-06-24 via Tripadvisor
T
taquanyiab Solo travel
10
Convenient
Pros:

The location is about 8 minutes from the airport. Hitasha assisted me getting checked in very quickly, she also offered to help me with my bags. Overall quick and clean stay for me.

2026-06-23 via Tripadvisor
3
311demetriusw Solo travel
10
Excellent customer service
Pros:

Hitasha was very professional and helpful and made the booking process very easy!

2026-06-23 via Tripadvisor
K
Kenneth solo_traveller us
10
2026-06-23 via Nuitee
G
GrandTour596647 Business
10
Coffee services
Pros:

Areena was a joy to help with coffee😊
She offered great services

2026-06-19 via Tripadvisor