Comfort Inn & Suites Omaha Central

Hotels
Comfort Inn
6.2 (186 reviews)
7007 Grover St, Omaha, Nebraska, 68106 , Omaha , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Large and spacious rooms
Cons:
Poor cleanliness
Safety concerns regarding location

Categories

Cleanliness
4.45
Numerous mentions of dirty rooms, mold, and overall poor cleanliness.
Service
7.95
While there were issues with availability, the staff remained friendly.
Location
5.95
Reported safety concerns and issues with the nearby club.
Room Quality
4.95
Many complaints about the state of the rooms and unpleasant smells.
Amenities
6.95
Some positive notes on the bar and restaurant but overall lacking in quality.
Value for Money
7.45
Mixed feelings about pricing compared to the quality; reasonable for certain amenities.
Food and Beverage
5.95
Slow service and poor food quality reported.
Overall Experience
5.95
General dissatisfaction due to cleanliness and safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:22

Property Description

Discover the ultimate comfort and convenience at Comfort Inn & Suites Omaha Central, perfectly situated for all your adventures in Omaha.

Recreational Amenities
Unwind in our indoor pool or break a sweat at the 24-hour fitness center. Plus, explore the city on two wheels with our bike rentals at your disposal.

Culinary Delights
Savor delicious American cuisine at the Firewater Grille, or opt for room service during limited hours. Start your day right with our complimentary buffet breakfast, and enjoy drinks at our welcoming bar/lounge.

Modern Comfort
Relax in one of our 172 well-appointed guestrooms featuring LED televisions and complimentary Wi-Fi. Each room is equipped with private bathrooms and essential amenities to ensure a comfortable stay.

Seize the opportunity to stay at Comfort Inn & Suites Omaha Central and make your reservations today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pet max weight (per pet) in kg is 23

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 186 reviews
Cleanliness: 4.45
Service: 7.95
Location: 5.95
Room Quality: 4.95
Amenities: 6.95
Value for Money: 7.45
Food and Beverage: 5.95
Overall Experience: 5.95
W
Whitney extended_group us
3
2026-07-22 via Nuitee
B
Blair family_with_children us
1
Absolutely the worst experience I’ve ever had with a hotel.
Pros:

There was nothing enjoyable about the property.

Cons:

The hotel was dirty and made my family uncomfortable. The staff was not helpful. Management has refused to return calls regarding a refund when we immediately left the room after walking in to discover there was no functioning lock on the door to the adjoining room. Corporate refused to assist with the issue as well.

2026-07-22 via Nuitee
Y
Yadira solo_traveller us
8
2026-07-21 via Nuitee
R
Riana solo_traveller ca
1
Just keep driving
Pros:

The room layout with the 2 queens on one side of the room and the king in the other with the 2 bathrooms.

Cons:

The cockroaches, domestic violence and empty booze bottles in the parking lot and the fact that I paid too much for this experience.

2026-07-21 via Nuitee
S
Stephanie couple us
1
2026-07-20 via Nuitee
L
Lorie extended_group us
5
Won’t be back
Pros:

Close to interstate

Cons:

Room needs updated bathroom was gross. No hot water for shower. Half my family couldn’t clean up in morning. Pretty sure there was prostitution going on outside

2026-07-19 via Nuitee
H
Heidi extended_group us
1
We left 30 minutes after getting here it was so bad.
Pros:

Nothing

Cons:

The room was not like the pictures online. It was disgusting and unclean. It smelt awful and the bed was all yellow.

2026-07-13 via Nuitee
A
Alana family_with_children us
8
Perfect price and location for World Series to save money
Pros:

Perfect for World Series

2026-07-12 via Nuitee
N
Netta family_with_children us
9
2026-07-09 via Nuitee
J
Justina family_with_children us
1
We checked out immediately
Pros:

Nothing

Cons:

Roaches all over rooms, hair on beds, smelled terrible, nothing comparable to photos.

2026-07-09 via Nuitee
A
Antonio family_with_children us
9
Pros:

I choose your hotel another time before. I was satisfied and came back in consequence.

Cons:

None

2026-07-07 via Nuitee
R
regan solo_traveller us
1
Did not even stay there after having to switch to 4 rooms all dirty..
Pros:

Nothing

Cons:

Very Dirty

2026-07-07 via Nuitee
V
Vega solo_traveller us
9
2026-07-06 via Nuitee
E
elliott477 NONE Grand Island, Nebraska
2
Do not stay here.
Pros:

This location is terrible. The hotel was in disrepair, filthy and smelled. The room smelled of smoke and mildew, there was black mold in the bathroom and the stool wouldn’t flush properly. We did not stay the night due to health and safety concerns. This location should not be a Choice brand hotel.

2026-07-05 via Tripadvisor
S
Savayah couple us
1
Never again
Pros:

It was close

Cons:

It had roaches their was sewer backed up in the sink multiple times no air in the room water did not get hot they had to fix no microwave or refrigerator

2026-07-04 via Nuitee
S
srimanti2026 NONE
2
Horrible hotel, disgusting service. Dirty and filthy hotel, everything broken inside room. Bed broken as well.
Pros:

I had a very disappointing experience at this hotel. The customer service was poor, and the staff was neither helpful nor responsive to our concerns. The room was not well maintained, with a broken bed, a bathroom door that didn’t work properly, and a room phone that was out of service. The walls were peeling, making the room look old and neglected. The overall atmosphere also felt uncomfortable because of suspicious people hanging around the property. For the price we paid, I expected a much better experience. I would not recommend this hotel unless they make significant improvements to their service, maintenance, and guest safety.

2026-07-02 via Tripadvisor
C
Christiana couple us
10
Pros:

Awesome stay, excited for next time!

2026-07-01 via Nuitee
H
husker4ever101 NONE Pensacola, Florida
6
Unsettling
Pros:

All the ice machines were down. Had to go to the front desk for ice. Pool was not maintained. Rowdy kids in the pool. Every Monday the bar and restaurant is closed. Stains on the carpet and furniture. Doors were all off balanced or broken and wouldn't open or shut easily. Housekeeping was great. The staff was very friendly. The restaurant was wonderful and quaint.

2026-06-30 via Tripadvisor
G
GracieJames Solo travel Lake Junaluska, North Carolina
8
No ice
Pros:

The shower took like 10 minutes to get hot. Idk if everyone was showering at the same time and made the water heater tun out, but it took forever. The ice machine didn’t work.

2026-06-29 via Tripadvisor
B
Bowen extended_group us
2
I got over charged for staying at this hotel.
Pros:

The only good thing about this hotel was it wasn’t far from the interstate and it’s next to a Casey’s

Cons:

I have many pictures of stuff broken in our room. The cleanliness was horrible, every elevator had some liquid on the floor that the staff never cleaned up, the elevators don’t have the label for last inspection date or any thing needed for code. Our room is supposed to be smoke free and it was not.

2026-06-29 via Nuitee