Royal Orchid Sheraton Riverside Hotel Bangkok

Hotels
•
Sheraton
8.8 (4206 reviews)
2 Charoen Krung Road Soi 30 (Captain Bush Lane) , Bangkok , TH

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Stunning location
Excellent breakfast
Cons:
Dated rooms
Cleanliness issues
Limited dining options nearby

Categories

Cleanliness
8.01
Noted some issues with dated rooms and housekeeping concerns.
Service
9.98
Staff provided friendly and attentive service, with many positive mentions of helpfulness.
Location
9.52
Excellent location with stunning river views and convenient shuttle service.
Room Quality
7.47
Rooms are dated and in need of refurbishment, impacting overall quality.
Amenities
8.5
Good amenities including a nice pool and gym, but some areas lack modern features.
Value for Money
8.46
Considered fair but room quality and cleanliness could affect value perception.
Food and Beverage
9.51
Highly rated breakfast with a variety of options and good dining experiences.
Overall Experience
8.98
A generally positive experience with some noted drawbacks in room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:57

Property Description

Luxurious Riverside Setting
Located on the bank of Chao Phraya River, Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus offers a picturesque setting with stunning river views. The hotel features 4 dining options and 2 outdoor pools, providing guests with a variety of culinary experiences and leisure activities.

World-Class Amenities
Guests can indulge in a range of amenities including a 24-hour fitness centre, sauna, hot tub, and tennis court. The hotel also offers concierge and laundry services for added convenience, ensuring a comfortable and relaxing stay for all visitors.

Culinary Delights and Cultural Entertainment
From all-day dining at the riverside World Cuisine restaurant to traditional Thai dance performances at Thara Thong, the hotel provides a diverse culinary experience. With Italian dishes at Giorgio's and terrace seating at Riverside Grill, guests can savor delicious meals while enjoying uninterrupted river views.

Experience luxury and tranquility at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus. Book now for an unforgettable riverside getaway.

Important information:

Any type of extra bed or child's cot/crib is on request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please present the same credit card used to guarantee your booking when checking in.
The credit card used at time of booking must be valid for the entire stay.

Credit/Debit Card Policy:
Debit / credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals.
The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.

Authorized amounts may take up to 30 days after departure to be released by your bank.
The hotel will not be responsible for any resulting fees or charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 4206 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 8.98
S
Sophie • solo_traveller • de
4
2026-09-19 • via Nuitee
S
Subhendu • solo_traveller • in
9
2026-09-19 • via Nuitee
D
Daniel • couple • gb
10
2026-09-19 • via Nuitee
D
Daniel • couple • gb
10
2026-09-19 • via Nuitee
S
Syed • couple • us
9
great view of the river; the hotel is very clean, the rooms large enough; staff were exceptionally
2026-09-18 • via Nuitee
B
Brian • family_with_children • nz
9
very comfortable stay,great service, excellent area
Pros:

room was great
location was excellent

2026-09-18 • via Nuitee
E
Emadul • couple • bd
10
Comfortable for a relaxing stay.
Pros:

Good staff, customer friendly service.

Cons:

Location and access to city streets on foot.

2026-09-17 • via Nuitee
C
Christian • solo_traveller • at
10
Einfach seinen Preis wert und sehr zentral gelegen
Pros:

Die Lage direkt am Fluss ist der Hammer
Sehr freundlicher Empfang,das Frühstück lässt keine Wünsche offen..
Alles top!
Auch der kostenlose Shuttle am Fluss ist super!
Die Pools sind sehr sauber,ebenso die Zimmer

2026-09-15 • via Nuitee
M
Muhammad Ali • family_with_children • pk
10
Out of this world
Pros:

Excellent

Cons:

Excellent staff
Excellent rooms
Comfortable beds
Excellent rooms views

2026-09-14 • via Nuitee
A
Alpi Max • family_with_children • it
9
2026-09-14 • via Nuitee
M
Maniphone • solo_traveller • la
9
2026-09-14 • via Nuitee
V
vadim • family_with_children • by
9
Хороший отель!
Pros:

Потрясающий вид на реку в категории Семейный люкс с кроватью размера "king-size". Есть бесплатный трансфер на другую сторону реки и на пересадочную речную станцию. Нам отель понравился

2026-09-14 • via Nuitee
N
Natalia • couple • it
9
Pros:

La vista sul fiume, la spaziosità della camera, comodo il servizio navetta in barca fino al pier di fianco alla metro

Cons:

La colazione è abbondante, ma la sala era sempre piena di gente e molto caotica

2026-09-13 • via Nuitee
J
John • family_with_children • au
7
Good but not great - wouldn’t stay again
Pros:

Riverside location is nice but you quickly discover it’s not so close to all the places your like to visit.
The complimentary river boat to Iconsiam is great, but offered by many hotels so not a game-changer. Staff at the property are polite and courteous. Breakfast was just okay, it could be improved, particularly the ability to cook eggs!

Cons:

I’m sorry but no 5 star hotel should have temperature issues with running hot water in a shower. I was scolded because of the constant changes, it’s so bad I couldn’t allow the children to be showered, they could only have a bath. Also, when offering an airport transfer service for 750 baht, I shouldn’t be travelling in an old vehicle that reeked of freshly smoked cigarettes. For the record I liked the driver, he was nice, but the above just shouldn’t happen. Especially when 200 baht higher than our standard arrival taxi and the fact we stayed in a non smoker room.

2026-09-12 • via Nuitee
T
Thomas • family_with_children • de
8
2026-09-12 • via Nuitee
K
Khalid • couple • sa
9
2026-09-09 • via Nuitee
B
Bryce • solo_traveller • nz
9
Pros:

Great location and helpful staff

Cons:

Blocking out key facilities for large Indian wedding over 3 days.

2026-09-07 • via Nuitee
B
Bianca • family_with_children • at
8
2026-09-06 • via Nuitee
A
Alexander • family_with_children • de
10
2026-09-05 • via Nuitee
P
Paul • family_with_children • nl
9
2026-09-05 • via Nuitee