Royal Orchid Sheraton Riverside Hotel Bangkok

Hotels
•
Sheraton
8.8 (4156 reviews)
2 Charoen Krung Road Soi 30 (Captain Bush Lane) , Bangkok , th
+66 2 266 0123

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Stunning location
Excellent breakfast
Cons:
Dated rooms
Cleanliness issues
Limited dining options nearby

Categories

Cleanliness
8.01
Noted some issues with dated rooms and housekeeping concerns.
Service
9.98
Staff provided friendly and attentive service, with many positive mentions of helpfulness.
Location
9.52
Excellent location with stunning river views and convenient shuttle service.
Room Quality
7.47
Rooms are dated and in need of refurbishment, impacting overall quality.
Amenities
8.5
Good amenities including a nice pool and gym, but some areas lack modern features.
Value for Money
8.46
Considered fair but room quality and cleanliness could affect value perception.
Food and Beverage
9.51
Highly rated breakfast with a variety of options and good dining experiences.
Overall Experience
8.98
A generally positive experience with some noted drawbacks in room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:57

Property Description

Luxurious Riverside Setting
Located on the bank of Chao Phraya River, Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus offers a picturesque setting with stunning river views. The hotel features 4 dining options and 2 outdoor pools, providing guests with a variety of culinary experiences and leisure activities.

World-Class Amenities
Guests can indulge in a range of amenities including a 24-hour fitness centre, sauna, hot tub, and tennis court. The hotel also offers concierge and laundry services for added convenience, ensuring a comfortable and relaxing stay for all visitors.

Culinary Delights and Cultural Entertainment
From all-day dining at the riverside World Cuisine restaurant to traditional Thai dance performances at Thara Thong, the hotel provides a diverse culinary experience. With Italian dishes at Giorgio's and terrace seating at Riverside Grill, guests can savor delicious meals while enjoying uninterrupted river views.

Experience luxury and tranquility at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus. Book now for an unforgettable riverside getaway.

Important information:

Any type of extra bed or child's cot/crib is on request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please present the same credit card used to guarantee your booking when checking in.
The credit card used at time of booking must be valid for the entire stay.

Credit/Debit Card Policy:
Debit / credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals.
The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.

Authorized amounts may take up to 30 days after departure to be released by your bank.
The hotel will not be responsible for any resulting fees or charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 4156 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 8.98
S
Saskia • family_with_children • be
8
2026-08-15 • via Nuitee
R
Raja • family_with_children • nl
6
Beetje gedateerd maar personeel is aardig. Locatie is top. Douche was slecht
Pros:

De locatie

Cons:

De douche

2026-08-15 • via Nuitee
E
Elizabeth • solo_traveller • nl
7
2026-08-15 • via Nuitee
B
Belinda • family_with_children • nl
10
Pros:

Het uitzicht, yacht club restaurant, het zwembad

2026-08-15 • via Nuitee
D
Dilruba • family_with_children • ae
10
2026-08-14 • via Nuitee
P
Pane • couple • us
10
Thank you for your service
Pros:

Breakfast was great!

Cons:

I like everything about the hotel 🏨

2026-08-14 • via Nuitee
Y
Ye • extended_group • au
9
2026-08-14 • via Nuitee
R
Randy • family_with_children • be
6
Good for the view, not for breakfast or comfy beds
Pros:

The room view were amazing.
Next to talat noi and free shuttle boat to iconsiam.

Cons:

The double beds are really small. They dont really fit two adults which is a pity as they say two double beds and 4 person room.
The breakfast was good but the room where you eat was terrible. It was super chaotic, loud, bad acoustic. Not relaxing at all.

2026-08-14 • via Nuitee
P
Peter • family_with_children • de
9
2026-08-13 • via Nuitee
S
Sabrina • family_with_children • it
8
2026-08-13 • via Nuitee
C
Chet • family_with_children • gb
10
Excellent .
Pros:

we stayed for 1 week excellent service room were clean everyday food were super good . plus point was every half an hourly boat to Iconsiam staffs were kind and very friendly would love to come back again in future.

2026-08-12 • via Nuitee
O
OKI • couple • jp
10
2026-08-12 • via Nuitee
M
Martin • solo_traveller • vn
9
2026-08-12 • via Nuitee
S
Stephan • couple • at
8
2026-08-11 • via Nuitee
M
michel • solo_traveller • nl
9
Pros:

.

2026-08-11 • via Nuitee
S
Suphaphon • couple • au
8
2026-08-11 • via Nuitee
O
Oumhani • family_with_children • be
7
2026-08-10 • via Nuitee
A
A.P.M. • family_with_children • nl
5
Zie de ons tegengevallen punten. Ook vorig jaar gemeld, doch niets veranderd.
Pros:

Hoewel een veel en veel te druk bezet en te duur hotel, maar wel op een prachtige locatie.
Qua uitzicht over de rivier met zijn tientallen bootjes, valt dit hotel bijna niet te overtreffen. Hetzelfde geldt voor het personeel. Iedereen is zonder uitzondering uitermate vriendelijk. De mensen die bij het ontbijt helpen, werken onvoorstelbaar hard. Dat mag het hotel wel zeer waarderen! Dit was de reden dat we hier opnieuw hebben geboekt.

Cons:

Wij waren ook vorig jaar in dit hotel en schreven toen eveneens een review. Dezelfde minpunten van toen waren ook nu weer van toepassing. Het hotel is echt veel en veel en veel te druk bezet. Dat is door het hele hotel heen zichtbaar. Zo staan er 's-morgens wachtrijen voordat je kunt ontbijten. De ontbijtruimte zelf, bestaat daarnaast uit twee ongelijke vloerdelen. Je moet steeds de daartussen gelegen trap gebruiken. Sowieso niet handig en heel lastig voor mensen die slecht ter been zijn. Deze hele situatie valt alleen dan te verbeteren door minder kamers te verhuren. Hoewel het hotel over twee zwembaden beschikt, liggen die pal in de zon (schaduw is beter tegen het verbranden) en 1 ervan is slechts per houten trappetje bereikbaar. Verder moet de douche in een relatief klein bad worden gebruikt, dus er is geen aparte doucheruimte. De nogal kleine kamers zijn aan renovatie toe en ruiken muf. We zijn van kamer veranderd, maar daar was het hetzelfde. Beschadigd meubilair. Het is een veel te duur hotel. Voor deze overnachtingsprijzen zijn er in de directe omgeving veel voordeligere hotels te vinden.

2026-08-10 • via Nuitee
I
INGCHIN • extended_group • tw
9
2026-08-10 • via Nuitee
G
Giuseppe • extended_group • it
10
È la quarta volta che vengo. Un albergo che non cambierei con nessun altro. Tutto gestito al meglio. Rapporto qualità
Pros:

In generale tutto

2026-08-10 • via Nuitee