Royal Orchid Sheraton Riverside Hotel Bangkok

Hotels
Sheraton
8.8 (4039 reviews)
2 Charoen Krung Road Soi 30 (Captain Bush Lane) , Bangkok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Stunning location
Excellent breakfast
Cons:
Dated rooms
Cleanliness issues
Limited dining options nearby

Categories

Cleanliness
8.01
Noted some issues with dated rooms and housekeeping concerns.
Service
9.98
Staff provided friendly and attentive service, with many positive mentions of helpfulness.
Location
9.52
Excellent location with stunning river views and convenient shuttle service.
Room Quality
7.47
Rooms are dated and in need of refurbishment, impacting overall quality.
Amenities
8.5
Good amenities including a nice pool and gym, but some areas lack modern features.
Value for Money
8.46
Considered fair but room quality and cleanliness could affect value perception.
Food and Beverage
9.51
Highly rated breakfast with a variety of options and good dining experiences.
Overall Experience
8.98
A generally positive experience with some noted drawbacks in room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:57

Property Description

Luxurious Riverside Setting
Located on the bank of Chao Phraya River, Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus offers a picturesque setting with stunning river views. The hotel features 4 dining options and 2 outdoor pools, providing guests with a variety of culinary experiences and leisure activities.

World-Class Amenities
Guests can indulge in a range of amenities including a 24-hour fitness centre, sauna, hot tub, and tennis court. The hotel also offers concierge and laundry services for added convenience, ensuring a comfortable and relaxing stay for all visitors.

Culinary Delights and Cultural Entertainment
From all-day dining at the riverside World Cuisine restaurant to traditional Thai dance performances at Thara Thong, the hotel provides a diverse culinary experience. With Italian dishes at Giorgio's and terrace seating at Riverside Grill, guests can savor delicious meals while enjoying uninterrupted river views.

Experience luxury and tranquility at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus. Book now for an unforgettable riverside getaway.

Important information:

Any type of extra bed or child's cot/crib is on request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please present the same credit card used to guarantee your booking when checking in.
The credit card used at time of booking must be valid for the entire stay.

Credit/Debit Card Policy:
Debit / credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals.
The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.

Authorized amounts may take up to 30 days after departure to be released by your bank.
The hotel will not be responsible for any resulting fees or charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 1,766 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 4039 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 8.98
C
Carl couple gb
4
2026-07-04 via Nuitee
S
Soodchai couple us
8
Wish they make the seafood less spicy for non spicy eating people.
2026-07-04 via Nuitee
P
paola family_with_children it
6
Nel complesso il soggiorno è andato bene, colazione ottima.l unica pecca la camera.
Pros:

La struttura ha una buona posizione, vicinissima al mall icosiam

Cons:

Nella camera non era possibile aprire le finestre, c era moltissima umidità e la camera molto piccola per 4 persone .
La pulizia lasciava un po desiderare.

2026-07-03 via Nuitee
Z
Zvi Noam solo_traveller il
9
2026-07-01 via Nuitee
S
Sarah family_with_children ch
8
2026-07-01 via Nuitee
L
Linda family_with_children au
10
2026-06-30 via Nuitee
A
Ana family_with_children pt
10
Fui fazer o passeio de barco no rio e fato de ter sutlle para icosian foi muito bom
Pros:

As piscinas e a vista incrível

Cons:

Nada

2026-06-30 via Nuitee
C
Christian couple de
10
2026-06-28 via Nuitee
R
Rachael family_with_children th
10
We had a wonderful, relaxing stay. We loved it!
Pros:

Incredible location on the river. It’s so peaceful. The staff were the best staff we have encountered at any hotel. They couldn’t do enough for us.

Cons:

The property is older but it is exceptionally clean and kept in very good condition.

2026-06-27 via Nuitee
L
laura family_with_children it
10
Bellissima struttura. Pulita, camera grande con bella vista sul fiume. Ottima la spa, le due piscine, i ristoranti inter
Pros:

Tutto. Colazione. Spa, piscine, camera, navetta privata

Cons:

Niente

2026-06-26 via Nuitee
P
Petrus Cornelis family_with_children za
10
Pros:

The Location is brilliant

Cons:

Nothing everything was good

2026-06-26 via Nuitee
N
NATALIA family_with_children ru
10
2026-06-26 via Nuitee
S
Sutida family_with_children se
10
2026-06-26 via Nuitee
K
Keren and Tomer family_with_children il
10
מלון פשוט מצויין!!
2026-06-25 via Nuitee
C
Cristina solo_traveller ae
10
Pros:

Lovely staff and kids enjoyed the pool after a long walk. Close to a great little artists mall that was like a mini museum.

2026-06-21 via Nuitee
V
Vihavainen solo_traveller fi
6
Pros:

Location, breakfast, lobby area

Cons:

Room condition over all. Needs renovation.
Shower stand did not hold the shower.

2026-06-21 via Nuitee
Y
YOSHIHIRO family_with_children jp
6
相対的に良かったと、スタッフも親切であった。
Pros:

部屋が川沿いで、
窓からの岸城が抜群であtった。

Cons:

ランドリーを依頼したが、こちらからの催促で漸く届けた

2026-06-20 via Nuitee
M
maartenkelder Business Singapore
8
Good 5 star ‘value’ hotel if you want to be near river. Rooms a bit dated .
Pros:

Great location if you want to be near the river, good service. Overall good value hotel. However rooms and facilities dated and need upgrade

2026-06-18 via Tripadvisor
A
Aoife solo_traveller ie
10
2026-06-15 via Nuitee
W
Weiyi solo_traveller sg
9
Pros:

Everything is good, comfortable to stay, convenient location

Cons:

Bed is a bit too soft

2026-06-15 via Nuitee