Royal Orchid Sheraton Riverside Hotel Bangkok

Belle piscines

Locatie en personeel (zo vriendelijk). Ook eten is prima verzorgd

Location, boat taxi,breakfast, pool and gym

Fantastic location, very comfortable room with superbe views and excellent service. Pool is great, 7eleven around the corner, super nice street food across the entrance, boat/ferry services at 2 minute walk.

Tout, magnifique, staff adorable

It is always a true pleasure to return to the Sheraton Royal Orchid Riverside Hotel in Bangkok. Every stay reminds me why this property remains one of my absolute favourites.

For me, this hotel enjoys the finest location in Bangkok. Although it is perfectly situated in the heart of the city, it offers a remarkably peaceful atmosphere on the banks of the Chao Phraya River. The beautiful tropical gardens and magnificent swimming pool make you forget that you are in one of the world’s busiest and most vibrant capitals.
The unique hotel having 2 outdoor pools

One of the hotel’s most unique features is its visionary architecture. When it was designed in the 1980s, the architect had the brilliant idea of orienting every guest room towards the river, allowing each room to enjoy a truly spectacular view. This design that still feels exceptional today.

Another reason I continue to choose this hotel year after year is the outstanding professionalism of every member of the team. The staff are genuinely kind, attentive, and always willing to go the extra mile to ensure every guest feels welcomed and cared for.

This year, I had the pleasure of meeting the new General Manager, Mr. Kristian Petersen. He is an exceptional leader who personally takes the time to meet guests, making sure they are comfortable and enjoying their stay. His genuine warmth, accessibility, and attention to detail are truly remarkable.

It is easy to understand why every department delivers such an exceptional level of service: Mr. Petersen leads by example. His passion for hospitality and his sincere care for guests inspire his entire team to provide outstanding service every single day.

I would also like to congratulate the housekeeping team for their exceptional work. The guest rooms are maintained to the highest standards, and the cleanliness throughout the entire hotel is simply impeccable.

For anyone planning a stay, I highly recommend booking an Executive Suite. They are wonderfully spacious, beautifully appointed, extremely comfortable, and include access to the Executive Lounge.

The suites located on the higher floors offer truly breathtaking views, both during the day and after nightfall. It is always with great pleasure that I find myself lingering a little longer in my suite, simply taking the time to admire this truly spectacular panorama.

As someone who travels extensively around the world, I can honestly say that the Executive Lounge at the Sheraton Royal Orchid ranks among the very best I have experienced. The breakfast selection is excellent, while the evening Happy Hour offers an outstanding variety of delicious dishes and premium beverages, all beautifully prepared and presented by the talented culinary team.

I also had the pleasure of meeting the Executive Chef, Mr. Marco Cammarata
His extensive experience is immediately evident, but what impressed me even more was his genuine dedication to his guests. He regularly visits the restaurants to ensure everyone is enjoying their dining experience and is always happy to ask whether he can prepare something special. His passion for excellence is reflected in every meal.

I strongly recommend dining at Giorgio Restaurant , where authentic Italian cuisine is prepared using high-quality ingredients imported directly from Italy.
Every dish is beautifully crafted and absolutely delicious. The Thai restaurant is equally outstanding and offers an authentic culinary experience that should not be missed.

Finally, I would like to express my heartfelt thanks to everyone who made my stay so memorable. Every member of the team looked after us with extraordinary kindness and professionalism, making us feel genuinely valued throughout our visit.
Special thanks to

CHEF senior sous chef
CHARIAT
KANJANA Lounge supervisor
JIRAPONG
Yusron
Phanvasa Pornchai
BUNYANS
PIKULKAEW
PHATCHATHAKORN

My sincere thanks once again to Mr. Kristian Petersen and every member of his wonderful team for making our stay truly unforgettable. I cannot wait to return.

يُعد الفندق رائعاً من حيث المرافق المتكاملة؛ حيث تتميز بركة السباحة بجمالها الخلاب وتوفر إطلالات ساحرة ومميزة على النهر، إلى جانب خدمة التوصيل المجانية بالقارب إلى المجمع والتي تُضيف نشاطاً ممتعاً للغاية. فما يميز المكان حقاً هو طاقم العمل الودود والخدوم لأبعد الحدود، حيث يحرصون بشدة على راحة الضيف والاهتمام به وتقديم المساعدة بكل إمكاناتهم.

Nice location. Perfect swimming locaction for kids. There are two swimming pools the second one is more for kids. Room was tidy and nice.

We have never stayed in a hotel that was so worn-out and dirty—especially at that price point.
We booked Deluxe rooms, as this was a work-related trip.
The three rooms we were given had absolutely nothing "Deluxe" about them! I have visited Thailand 70 times
for work and have never received such poor treatment before.
There was no welcome drink or wet towel to freshen up with.
No welcome fruit in the rooms. No minibar.
We had booked adjoining rooms but didn't get them after all, because we had requested two single beds in one of the rooms.
The rooms were filthy and in really bad condition—please see the photos. The hallways were even worse.
We were moved to Superior rooms; the only difference was that they were located on a higher floor. And now the rooms weren't next to each other, so I had to sleep alone,
while our children had to sleep with their mother, as they were afraid to stay that far away from us.
The air conditioning didn't work properly; if you turned it down to 23, it would be back at 24 by the time you woke up.
Then, one morning, I was woken up by someone coming to check the technical equipment in another room.
The pool was filthy—see photos. And the waiters couldn't be bothered to clear away glasses left by previous guests until we asked them to.
The internet connection was very poor, so I couldn't access the remote connection for my company PC to get any work done. I’ve since stayed at two other hotels without issues, so the problem clearly lies with them.
We kept mentioning these issues to the reception staff, and suddenly a fruit basket and an apology letter appeared in the room.
That didn't really help us much, though, since we could get all the free fruit we wanted at breakfast. We certainly expected better bathroom amenities, given that it is 2026; yet, there was only a single body cream provided for the entire duration of our stay, even though there were several of us sharing the rooms.
We usually stay at similar hotels—Sofitel, Lebua State Tower, Hilton, etc.—and have never experienced anything like this.
To compensate for all this, the manager offered us 4,000 baht to spend in the restaurant.
We pretended to accept the offer—but with an allowance of just 571 baht per person, they would still have made a profit off us had we chosen to dine there.
So, we decided against it. 4,000 baht means nothing to us; we would rather warn everyone else not to stay at this hotel.

I've been a regular returning guest at the hotel for over 35 years, many visits with my wife, and have always been happy with the expereince, so nswering individual questions on facilities, etc., shouldn't be necessary. And for quite a number of those years one person, Khun Nimit, has stood out and has always helped make stays more enjoyable.

Nothing

The view from Bedroom, looking at the River
The quality of breakfast in the restaurant ever day
The free launch boat across the river connecting Hotel and Iconsiam shopping mall

Ligging, uitzicht, netjes.

Royal Orchid Riverside is our hotel of choice when in Bangkok and have been coming here for the last 15 years. Service is still outstanding and the rooms very well appointed, spacious and comfortable. Lovely view over the river. The pool areas are relaxing, especially the larger one overlooking the river) and plenty of sun loungers available. The food in Thara Thong is still of exceptional standard. Enjoyed the shuttle boat to ICON Siam. We arrived very early after an overnight flight, and early check-in was arranged which was greatly appreciated.