Ramada by Wyndham London

Hotels
•
Ramada
6.5 (1372 reviews)
817 Exeter Road , London , CA
+1 519-681-4900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location near restaurants, mall, and bus pickup
Friendly and accommodating staff in multiple reviews
Large heated pool
Ample parking
Comfortable beds noted by some guests
Good price for some guests
Cons:
Strong cleanliness issues: smoke smell, dirty towels, stains
Room quality problems: damaged curtains, low toilet, old furniture, thin walls
Inconsistent/poor receptionist behavior reported
Safety hazard with microwave sparking reported
No elevator (inconvenient for some guests)
Breakfast often unavailable or not clearly provided

Categories

Cleanliness
3.5
Multiple reviews mention cigarette smoke in non-smoking rooms, dirty/forgotten towels, stains on carpet and off smells — overall clearly poor cleanliness.
Service
8.5
Mixed but several strong positives (friendly, accommodating staff, changed rooms for accessibility; pool/restaurant staff praised) offsetting some reports of a rude receptionist; overall service is a relative strength.
Location
10
Consistently noted as convenient: close to restaurants, Walmart, mall, Tim's, and useful for bus tour pick-ups — location is a clear positive.
Room Quality
4
Reports of damaged curtains, stains, low toilet, thin walls, old furniture and small bathrooms indicate below-average room condition and comfort.
Amenities
9.5
Large heated pool and on-site restaurant/bar received positive mentions; some negative incidents with a sparking microwave but overall amenities (pool, bar, parking) were strong.
Value for Money
6
Mixed comments: some guests called it great for the price while others felt disappointed given the issues — value is average to slightly above average.
Food and Beverage
5.5
Restaurant/bar staff were praised, but several guests noted missing or inaccessible free breakfast and unclear breakfast service — slightly below neutral.
Overall Experience
5
Overall mixed experience: helpful staff and good location/amenities balanced by cleanliness and room-quality problems leading to a generally disappointing stay for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Unwind in our spacious guest rooms featuring modern amenities like free Wi-Fi, cable TV, and kitchen essentials for your convenience.

Dining Delights: Experience a culinary journey at Chelsea’s Restaurant and Lounge, offering a diverse menu and a cozy ambiance to enjoy delicious meals and drinks.

Leisure and Fitness: Whether you prefer a refreshing dip in the indoor pool, a productive session at the business centre, or a workout at the well-equipped fitness centre, we have you covered.

Book your stay at Ramada London today for a memorable and relaxing experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Location

Guest Reviews

6.5
Based on 1372 reviews
Cleanliness: 3.5
Service: 8.5
Location: 10
Room Quality: 4
Amenities: 9.5
Value for Money: 6
Food and Beverage: 5.5
Overall Experience: 5
R
Robert • family_with_children • us
5
2026-10-27 • via Nuitee
W
Willhite • family_with_children • us
9
2026-10-24 • via Nuitee
A
Adam • solo_traveller • ca
7
2026-10-21 • via Nuitee
M
Monica • family_with_children • ca
9
2026-10-18 • via Nuitee
M
Monica • family_with_children • ca
8
2026-10-18 • via Nuitee
S
Santanna • couple • ca
1
2026-10-15 • via Nuitee
S
Santanna • couple • ca
1
2026-10-15 • via Nuitee
C
Carter • solo_traveller • ca
8
Pros:

The customer service was great .

Cons:

I really can't complain.

2026-10-10 • via Nuitee
L
Linda • solo_traveller • ca
7
Hotel worked for what was needed-handy that I was able to leave vehicle on property all week for a small daily fee
Pros:

Property was where we were being picked up and dropped off for a bus tour

Cons:

Room upon drop off after bus trip had a alight cigarette smell in it…considering its a non-smoking hotel, prior guests gave no consideration to hotel rules and policies

2026-10-07 • via Nuitee
D
David • solo_traveller • ca
6
2026-09-18 • via Nuitee
T
Tessa • solo_traveller • ca
4
Disappointed
Pros:

The location was great, and I loved the beautiful stairway. The staff was friendly and helpful.

Cons:

Stains on the carpet in the room, the toilet was very low, the curtains were damaged and light was coming through easily, bed was okay, very thin walls and we could hear the people on either side of us easily. We were disappointed especially for the price we paid for the night.

2026-09-14 • via Nuitee
L
Ligia • couple • ca
7
2026-09-12 • via Nuitee
A
Anaer • family_with_children • ca
1
Donot book the hotel, it will ruin your trip
Pros:

This property is the worst hotel I have ever been visited.

Cons:

Worst customer service ever!! and the on site receptionist provided horrible service, false statement, irritated, disrespectful, completely unprofessional. When we were disappointed with the room and showed them the discrepancy between the facilities listed on booking.com site and what’s provided in the room. The receptionist blamed booking.com and mentioned they don’t even work with the third party (like booking). When questioned so their hotel was listed without their permission, he (naively) insisted yes. In short, what you see on booking. Is not what you will find out. Not as claimed!! Not as described

2026-09-07 • via Nuitee
P
Peter • solo_traveller • ca
1
I will not refer even my enemies there. Terrible situation.
Pros:

Location

Cons:

We booked for a no smoking room and was given a room full with smoke smell and dirty forgotten used towels on the washroom floor. It was a terrible night after we were welcomed with this.

2026-09-07 • via Nuitee
A
Arshad • couple • ca
8
2026-09-06 • via Nuitee
F
Fadi • family_with_children • ca
10
I like everything.
Pros:

Everything

Cons:

Nothing

2026-09-05 • via Nuitee
P
Pedro • family_with_children • ca
8
2026-09-03 • via Nuitee
E
Esther • solo_traveller • ca
7
Pros:

Location was good, close to restaurants, Tim's, Walmart and mall.

Bed was comfy.

Cons:

No elevator but I guess because it's only 2 floors.

2026-09-02 • via Nuitee
G
Glenn • couple • ca
3
2026-09-01 • via Nuitee
T
Tetyana • extended_group • ca
10
2026-08-30 • via Nuitee