Philadelphia Marriott Old City

Hotels
Marriott Hotels & Resorts
8.4 (489 reviews)
One Dock Street , Philadelphia , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable and clean rooms
Professional and kind staff
Great location
Good gym facilities
Cons:
Cleanliness issues in room
HVAC problems
Expensive parking
Delayed service at valet

Categories

Cleanliness
6.98
One review mentioned cleanliness issues with the shower and presence of roaches.
Service
8.95
Overall positive sentiments about the staff's friendliness and willingness to help.
Location
9.49
Frequent mentions of the fantastic location near historical areas.
Room Quality
7.94
Some issues with room setup and complaints about old furnishings.
Amenities
8.47
Good amenities including a gym, though HVAC issues were noted.
Value for Money
7.43
Complaints about additional fees and expensive parking fees.
Food and Beverage
8.98
Positive comment on the quality of coffee served in the lobby.
Overall Experience
8.95
General satisfaction with the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 11:56

Property Description

Historic Charm in the Heart of Philadelphia
Step back in time to colonial Philadelphia with our hotel located just minutes away from Independence Hall and the Liberty Bell. Immerse yourself in the rich history of America's most historic square kilometre.

Convenient Location for Exploring and Dining
In addition to the nearby historic attractions, our hotel is surrounded by top-notch restaurants, shopping venues, galleries, and theatres. Whether you're a history buff or a foodie, there's something for everyone just steps away from our doors.

Relaxation and Fitness Facilities
After a day of exploring the cobblestone streets, unwind at our hotel's fitness center or enjoy a cup of coffee at the on-site Society Commons Coffee Bar. Our contemporary cuisine at Society Commons will satisfy your taste buds during your stay.

Book now for an unforgettable experience in the heart of Philadelphia!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charge.

Pet Policy: Dogs up to 18 kg can stay at the hotel.

Parking Limit: Please note that vehicles taller than 6 feet 5 inches cannot be accommodated.

Guests must be 21 years or older to make a reservation at this property.

Please note there is a USD 100 per night deposit (maximum of USD 200) required for incidentals if paying in cash.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 60 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8.4
Based on 489 reviews
Cleanliness: 6.98
Service: 8.95
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.43
Food and Beverage: 8.98
Overall Experience: 8.95
M
mkristinel2017 Family
4
Loud Music From Ballroom
Pros:

This hotel is in an excellent location – in the heart of Philadelphia and within walking distance of the harbor. The room was spacious and updated. The breakfast was very good. However, these was a prom party in the ballroom under our room. We could hear the loud beat until 1am. We called to complain, but they really did not care and there wasn’t anything they could do since there was not another available room. We have a “fan” app on our phone, so we turned this on as loud as possible to mask the beat as much as possible.

2026-06-07 via Tripadvisor
D
Diana couple us
8
Great location and experience.
Pros:

The location was perfect and within walking distance to everything we wanted to go see.

Cons:

Parking was a little difficult, but to be expected for a large city.

2026-06-01 via Nuitee
U
U9041DOcindyd Friends getaway Babylon, Long Island, New York
10
Great Hotel - Location, Rooms & Service
Pros:

What a great hotel! We are 5 old college friends and we met for two nights to catch up & see some of the sites during the semiquincentennial (250th) year. This hotel was perfectly located! We could walk to many of the historic sites and there were great restaurants within a 5 - 10 minute walk. Highly recommend The Plough and the Stars and Positano Coast (across the street from the hotel). This was late May so there were weddings and proms going on. It did get a little loud at night, but we overlooked that. There's a big open air lobby with a bar. Rooms were fine. We met John the General Manager in the lobby one morning. Great guy! One of his claims to fame is intalling complimentary water dispensers on every floor - you can pick still or carbinated and have a choice of quite a few flavors. The coffee in the hotel lobby (which you do have to pay for) is from a local Philly company. Wander the grounds nearby and you'll find statues commerating the Irish and the Scotish rebellions.

2026-05-31 via Tripadvisor
J
Jieyi family_with_children us
9
Lovely place with friendly staff.
Pros:

Location is excellent. Walking distance to Independence Hall. Staff very friendly and helpful. Spacious.

Cons:

Bathroom can be improved. Might replace shower curtain with door to prevent water from coming out of the curtain.

2026-05-26 via Nuitee
A
Andrenalini Solo travel Santos, State of Sao Paulo
10
A Gem of a hotel in Philadelphia.
Pros:

Well located in the heart of America's most historic neighborhood. Philadelphia Marriott Old City Hotel. It is located within walking distance of the city main attractions, restaurants, bars, shopping center and night life, just 5 minutes walk from the 2nd. street metro station. Being outside the city center, it's easy to get around, avoiding traffic. It's close to the airport and train station, 10-minutes drive to Lincoln Financial Field, where six soccer matches will be held in the FIFA World Cup 2026. The rooms are comfortable and well-decorated, excelent wi-fi, featuring an excellent bathroom and shower. There is a well-equipped fitness center with plenty of space, as well as a lively lounge bar, located in the center of the hotel. The large and very comfortable "M Club" lounge offers 24hrs, 7 day a week access, with beberages selection, comfort food and great options of snacks, a very taste gourmet coffee. Breakfast is generous, with a choice of buffet or a La Carte options. The service is excellent, with competent and hands-on management; the team is attentive and helpful. I highly recommend this hotel.

2026-05-22 via Tripadvisor
M
Marquise solo_traveller us
10
2026-05-19 via Nuitee
L
LRCBME Friends getaway Farmington Hills, Michigan
4
Loud
Pros:

The reason this was rated so poorly is because we were on the second floor and right underneath was prom. You could hear the music, the loud base beat. We were on a coach tour and another room on that floor there lights were actually shaking. Prom went until 12:30pm.

2026-05-18 via Tripadvisor
M
mark couple gb
9
Cons:

Room facing the atrium was noisy at night due to the business of the bar. Next time will request a room away from the atrium.

2026-05-16 via Nuitee
J
Judith extended_group gb
9
Great location, very spacious room, excellent gym and lovely lobby areas.
Pros:

Fantastically comfortable beds. Great size room. All great.

Cons:

Had the buffet breakfast once and was disappointed with the range of cold fare. The bacon and scrambled eggs were great though but no tomatoes or mushrooms.

2026-05-16 via Nuitee
J
Juan couple cl
10
Buena ubicación
Pros:

Ubicación e instalaciones

Cons:

Ascensores muy lentos

2026-05-15 via Nuitee
M
Mathilde family_with_children fr
9
Très bel hôtel confortable
Pros:

Emplacement, propreté, équipements

Cons:

Prix du petit déjeuner

2026-05-02 via Nuitee
M
MaryAgnes solo_traveller us
10
Great location if you want to visit Center City.
Pros:

Great location. Fabulous lobby with bar.

2026-04-30 via Nuitee
Y
Yabin family_with_children cn
9
2026-04-26 via Nuitee
T
Timothy solo_traveller us
9
2026-04-26 via Nuitee
T
TimoStoopman solo_traveller nl
8
2026-04-25 via Nuitee
B
Beth couple us
10
2026-04-21 via Nuitee
C
Cristina family_with_children us
10
2026-04-19 via Nuitee
R
Richard family_with_children us
8
2026-04-09 via Nuitee
S
Stacey solo_traveller us
8
Great location and nice hotel but very expensive parking
Pros:

Location and friendly property great lobby

Cons:

Confusing to find rooms
Very noisy doors including bathroom doors keeping me up
Charged 91 dollars to park car overnight

2026-03-19 via Nuitee
A
Abdulrahman solo_traveller kw
5
Move Amy away from the front desk and someone where she does not deal with clients
Pros:

The location only

Cons:

The staff are very rude…
Amy at the front desk needs to learn how to listen, respect and not speak over the clients with a sharp tone of voice….

2026-03-16 via Nuitee