Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Delicious breakfast
Cons:
Hidden fees
Worn-out bathroom
Low shower pressure
Slow elevator service

Categories

Cleanliness
8.73
Mentioned as clean in several reviews, but noted issues with the bathroom.
Service
9.2
Positive mentions of attentive staff, though there were concerns regarding the front desk.
Location
10
Centrally located with excellent views.
Room Quality
8.24
Overall comfortable but noted a worn-out bathroom.
Amenities
9.19
Amenities were good, but some dissatisfaction with the destination fees.
Value for Money
7.72
Concerns over hidden fees and required spending.
Food and Beverage
9.68
Meals mentioned as delicious, especially the breakfast.
Overall Experience
9.23
Generally, a good experience but marred by issues related to fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Luxurious Accommodations

Next to the Mississippi River, the Westin New Orleans offers comfortable Heavenly Beds and flat-screen TVs in all guestrooms. After a busy day exploring the French Quarter, unwind with a snack from the 24-hour room service.

Convenient Location

Situated near the French Quarter and the central business district, guests can easily access popular attractions like Harrah's Casino and Bourbon Street. Jackson Square is also just a short distance away, making it a perfect choice for travelers interested in exploring the city.

Exceptional Dining and Facilities

Indulge in continental cuisine at the hotel's Bistro at the Bend restaurant, or maintain your fitness routine at the state-of-the-art fitness center. With free Wi-Fi and two on-site restaurants, the Westin New Orleans ensures a memorable stay for all guests.

Book your stay at the Westin New Orleans now for an unforgettable experience in Louisiana's vibrant city.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Location

Guest Reviews

9
Based on 1345 reviews
Cleanliness: 8.73
Service: 9.2
Location: 10
Room Quality: 8.24
Amenities: 9.19
Value for Money: 7.72
Food and Beverage: 9.68
Overall Experience: 9.23
Q
Q8500EUkimberlyw • Family
10
Tee was the best
Pros:

Tee was a great Bar tender.. Drinks were great and customer service!!

2026-08-28 • via Tripadvisor
T
toys165 • Family
10
Coming back!
Pros:

I absolutely love LASHAWN & TEE!
When I tell you they took care of us from the time we checked in until the time we left!

Great customer service! Beautiful personalties!

We had an amazing experience

Not to mention all the LOVE they showed for my birthday!

I’ll definitely come back! This is probably the ONLY place I’ll stay in New Orleans

2026-08-28 • via Tripadvisor
I
Isabella Spataro • extended_group • co
9
2026-08-27 • via Nuitee
A
AlfreadaJ • Friends getaway
10
A sure win with an amazing view!
Pros:

Lashawn Oliver, was a wonderful hostess serving nothing less than beautiful southern charm NOLA has to offer! The drinks were absolutely amazing, but the Caesar salmon salad stole the show! Hands down, one of the best Caesar salmon salads I’ve had in New Orleans. The salmon was perfectly cooked, the salad was fresh and flavorful, and everything paired beautifully with the cocktails. Definitely worth a visit, and yes, I’ll be back!

2026-08-26 • via Tripadvisor
F
Fatima • couple • us
10
2026-08-25 • via Nuitee
T
traveler • family_with_children • ro
10
2026-08-23 • via Nuitee
6
607rashids • Family
10
Exceptional Service
Pros:

We received outstanding service from Sri and Bonita. They made our family and friends feel so welcome. A really special visit. Exceptional service. Thank you.

2026-08-22 • via Tripadvisor
4
411crs • Family • Phoenix, Arizona
10
Elsi helped make the Westin a great choice!
Pros:

Elsi's service was exceptional. We never wanted for anything. Our room was also clean, beds turned down, and towels replaced.

2026-08-22 • via Tripadvisor
C
Chiara • solo_traveller • es
9
Buena estancia
Pros:

La localización y el personal del restaurante

Cons:

Las habitaciones son pequeñas

2026-08-18 • via Nuitee
D
Davina • couple • us
10
2026-08-17 • via Nuitee
D
Damian • couple • us
8
2026-08-17 • via Nuitee
M
MARIUSZ • solo_traveller • pl
8
2026-08-15 • via Nuitee
J
Juan A • couple • mx
9
Buen descanso.
Pros:

El hotel está bien ubicado y es cómodo. Está unido a un centro comercial y hay qué comer cerca. El street car es conveniente. La vista hacia el río está muy bien.

Cons:

No tengo algún comentario negativo.

2026-08-13 • via Nuitee
C
Charlene • solo_traveller • us
10
Pros:

Great location

Cons:

Na

2026-08-10 • via Nuitee
9
987kenyattaj • Friends getaway
10
Great Customer service
Pros:

I had the best experience at the bar in the Hotel. Bonita and Tee were so welcoming and attentive. Their service was top tier. Definitely recommend visiting the bar on your next stay at the Westin in New Orleans.

2026-08-06 • via Tripadvisor
E
Erica • couple • us
9
2026-08-06 • via Nuitee
D
Deasia • couple • us
4
I won’t be back !
Pros:

Convenient to the entertainment in the city!

Cons:

The over charges out dated carpet ! Bed wasn’t comfortable, room was slightly hot at times , no complementary breakfast !

2026-08-06 • via Nuitee
L
Lisa • couple • us
10
Great weekend in New Orleans; beautiful view of river
Pros:

Amenities, location, cleanliness

Cons:

Nothing

2026-08-06 • via Nuitee
M
Mary Lauren • couple • us
10
Enjoyable
Pros:

Location

2026-08-04 • via Nuitee
A
Amarilis • family_with_children • us
10
First impressions is everything. Hospitality was stellar.
Pros:

Service was stellar, professional and accommodating!

Cons:

N/A

2026-08-04 • via Nuitee