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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Allergy-free room
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Paid WiFi
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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24-hour security
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Security alarm
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Key card access
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ATM/banking
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Front desk (limited hours)
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Express check-in
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Secured parking
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Garage
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxury Boutique Hotel in Downtown Chicago
State-of-the-Art Fitness Facilities: The Allegro Royal Sonesta Hotel Chicago Loop boasts a fully-equipped fitness center with modern equipment for guests to stay active during their stay.
Gourmet Dining Options: Indulge in authentic Italian cuisine at 312 Chicago, complemented by a selection of fine wines. For a more casual setting, Bar Allegro offers a stylish ambiance to enjoy a cocktail or glass of wine.
Convenient Location: Situated in the heart of downtown Chicago, guests are just steps away from the renowned Magnificent Mile and the vibrant Theatre District, making it the perfect base for exploring the city.
Experience luxury and convenience at Allegro Royal Sonesta Hotel Chicago Loop.
Please note: The property's cancellation policy includes any applicable taxes.
When traveling with pets, please note that an extra charge of $75 fee per stay. A maximum of 2 pet(s) per room is allowed.
Please note: The property's cancellation policy includes any applicable taxes. The hotel considers 10 or more rooms a group and different policies apply.
Room rates are subject to a daily Destination Fee of $32.00, which includes:
- Coffee and tea in the lobby each morning
- Curtain Call lobby turndown cart including sleep masks, Royal chocolates, bath salts, and floral spray
- Premium Wi-Fi
- Two bottles of water
- Access to the fitness center including a Peloton bike
- Seasonal water refresh station in the lobby
- $10 credit for use towards Legato Lounge or the Snack Bar
Overnight fee for hotel guests includes unlimited in-and-out privileges. Parking is also available for theater patrons.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in all areas and charges are applicable.
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Parking
Private parking is possible at a location nearby (reservation is not possible) and costs USD 70 per day.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Room Max Guests Number: 4
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Room Max Guests Number: 4
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: No
- Handrails: Yes
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: Yes
- Electric Wheelchair: No
- Hearing Impaired: Yes
- Manual Wheelchair: No
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 68
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 0
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
I want to give a shout out to Monica at registration and reception. I arrived in the evening and the first room I was given had some issues. Monica immediately took charge, found me another room and escorted me to the room to make sure it was ok. This is what great customer service looks like. Thank you.
El recepcionista que me atendió el primer dia se negó a brindarme una factura argumentando que solo Booking podría darmela.
Las ventanas exteriores estaban tan sucias que no se podia aprovechar las vistas a la calle desde la habitación.
I never write bad reviews. This place is unhospitable. Outside of the subjective bad vibes/awful decor/cruise ship appeal/dark and crammed rooms with gaudy art - this place is non functioning. The wifi is slower than an airplane, 2/3 elevators weren't functioning during my stay which resulted in a 20 minute roundtrip just to the lobby. The phone in my room doesn't work. One of the (public) staircases is half built and looks like the back alley of the dark rooms - a dirty narrow hallway that feels like you shouldn't be there. Connected to the lobby. I travel for work and this is the second to worst hotel I have ever stayed in. Everyone is trying to switch from this hotel. Everything about it is soul sucking and lifeless. The energy of the rooms is seriously dark and eerie. The staff is lovely and none of this is their fault. Whoever makes high up decisions for this place needs to change everything about it. I really do hate leaving negative reviews but I feel the need to warn someone to avoid booking here.
Arredo molto caratteristico
Moquette. La tenda nella doccia
Since the moment I walked in to the lobby, Dajah had a warm and inviting smile! She was very knowledgeable of her work and offered to help me throughout. She definitely one upped my expectations!
There was not one thing I found to fault at this classic Chicago hotel. The staff were TOP NOTCH (hotel, valet, restaurant) (with a special shout out to Tommy Van). The room was clean and VERY comfortable. I enjoyed every minute of my stay here and hope to be back soon. I would live here if I could!
Location location location!
It was close to the theater. The bed was comfortable, the shower was nice.
The AC unit worked but the floor next to the unit was damp.
La décoration extrêmement soignée dans une ambiance de Chicago des années 20, le personnel aux petits soins et l’emplacement idéal au cœur du loop.
Eric and the staff were great. Good value for money
excellent location; friendly & helpful staff
$ 530 per night; crappy bar, closed at 11 Sat night
El Lounge art decó con 3 niveles, divino.
Que no tuviera máquina de café -me la prometieron- y el horario para tomarlo en un sector (bonito): de 6 a 10. De 14 a 16 solo te, no café. Y a esa hora, levantan los saquitos 🙄!. Todo cobrado de 32 USD por día que te informan post pago de reserva. En fin! Raro para un hotel de esta categoría. Habitación no muy grande, pero ok.
We had the best time! Dajah took great care of us when we extended our stay. Exceptional hospitality! 10/10 recommend. Walking distance to all of Chicagos best!
We absolutely loved our stay at The Allegro Sonesta. The location was perfect for our wedding at City Hall as it is right across the street. We cannot thank the staff enough. Both Adam and Hetal Jain were so welcoming. The service was great, the hotel decor and the atmosphere was all just incredible. Absolutely recommend the Lemon Iced Pancakes for breakfast. We would definitely stay here again.
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