Eurostars Amara

Hotels
•
Hoteles Silken
8.5 (5085 reviews)
Plaza Pío XII, 7 , San Sebastián , es
+34943464600

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast options
Cons:
Cleanliness issues
High food prices
Noise from other guests

Categories

Cleanliness
7.81
Several guests mentioned issues with dust and cleanliness beneath beds.
Service
9.28
Many reviews highlighted the friendly and attentive service from the staff.
Location
8.82
Location is generally good with easy access to transportation.
Room Quality
8.77
Rooms are spacious and comfortable, though some reported noise issues.
Amenities
8.3
Amenities are good, but missing some standard features in rooms (e.g., coffee).
Value for Money
7.96
Some guests felt the price was high relative to the service and food quality.
Food and Beverage
8.31
Food quality was generally appreciated, but some felt menu prices were too high.
Overall Experience
8.78
Overall stays were positive, though with some reservations about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:26

Property Description

Modern Art Collection:
Hotel Silken Amara Plaza boasts a large collection of modern art pieces, adding a touch of sophistication and culture to your stay.

Gastronomic Delights:
Indulge in a culinary journey at Plaza Restaurant, offering a delectable fusion of Basque and international cuisines, or unwind at Piano Bar La Ola for a unique gastro-pub experience.

Convenient Amenities:
Enjoy the convenience of free Wi-Fi, flat-screen TVs, and 24-hour reception assistance for booking tours and shows. Additionally, explore the city easily by renting a bicycle from the hotel's front desk.

Experience luxury and convenience by booking your stay at Hotel Silken Amara Plaza today!

Important information:

License number: HSS000571
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 5085 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.77
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.31
Overall Experience: 8.78
U
Uxua • couple • es
9
2026-07-04 • via Nuitee
J
John Button • solo_traveller • us
9
Great location near to the city
Pros:

Beautiful location along the river. An easy walk to many restaurants. A short drive to city center or use the bus. Helpful paid parking under the hotel for my motorcycle.

Cons:

Poor quality Internet Wifi connection on the 8th floor. Very weak signal.

2026-07-04 • via Nuitee
A
Alain • solo_traveller • fr
9
Pros:

Tout était parfait !

2026-07-04 • via Nuitee
F
Fernando • solo_traveller • pt
9
2026-07-03 • via Nuitee
A
ANDREY • solo_traveller • es
10
Pros:

Todo. Buen hotel clásico.

Cons:

Nada.

2026-07-03 • via Nuitee
F
francisco jose • couple • es
6
Muy regular
Pros:

Creo que las camas estaban muy bien

Cons:

en la primera habitacion que nos dieron no funcionaba el arire acondicionado, un canal de la televisión normal Antena 3 tv un día se veia y otro no, el parking al no ser del hotel si bien estaba cerca era de acceso incomodo

2026-07-02 • via Nuitee
O
Oscar • couple • ch
8
2026-07-02 • via Nuitee
O
Oscar • solo_traveller • es
10
2026-07-02 • via Nuitee
G
Guilhermino • extended_group • br
7
2026-07-02 • via Nuitee
J
José Armando • solo_traveller • es
4
El peor Eurostar🫣
Pros:

Ubicación

Cons:

Limpieza, falta de mantenimiento y los mosquitos que había en la habitación, sin abrir las ventanas

2026-07-02 • via Nuitee
A
Ana Rosa • solo_traveller • es
10
2026-07-02 • via Nuitee
M
Maria • solo_traveller • es
7
Confortable aunque mejorable
Pros:

La cama y la almohada lo mejor

Cons:

Para ser de cuatro estrellas tenía falta de mantenimiento, la puerta algo desconchada, en una esquina del baño pared desconchada y el rodapié también estropeado.

2026-07-01 • via Nuitee
O
Olivier • family_with_children • fr
6
Pour le prix hôtel à éviter car loins du centre mais cela nous a permis de visiter la ville à pied ce qui est une bonne
Pros:

Pas grand chambre un peu vieillissante

Cons:

Le parking payant ainsi que le petit déjeuner et la chambre quelconque pour le tarif

2026-07-01 • via Nuitee
A
Ann-Sofie • solo_traveller • se
9
2026-07-01 • via Nuitee
• family_with_children • es
9
Pros:

El personal muy dispuesto siempre.

Cons:

Tal vez la distancia a la parte antigua era un poco pesado cada día para salir hasta allí.

2026-07-01 • via Nuitee
M
Mª CONCEPCION • solo_traveller • es
9
2026-07-01 • via Nuitee
D
Dmitry • couple • us
7
Cons:

AC was not working very well but it was high temperature in entire Spain

2026-07-01 • via Nuitee
J
james • couple • gb
9
2026-06-30 • via Nuitee
E
Eve • solo_traveller • gb
8
Pros:

The staff were very helpful & the cafe was good.

Cons:

The corridors were scruffy inc the carpet.

2026-06-30 • via Nuitee
M
Marc • family_with_children • es
10
2026-06-30 • via Nuitee