Eurostars Amara

Hotels
•
Hoteles Silken
8.5 (5031 reviews)
Plaza Pío XII, 7 , San Sebastián , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast options
Cons:
Cleanliness issues
High food prices
Noise from other guests

Categories

Cleanliness
7.81
Several guests mentioned issues with dust and cleanliness beneath beds.
Service
9.28
Many reviews highlighted the friendly and attentive service from the staff.
Location
8.82
Location is generally good with easy access to transportation.
Room Quality
8.77
Rooms are spacious and comfortable, though some reported noise issues.
Amenities
8.3
Amenities are good, but missing some standard features in rooms (e.g., coffee).
Value for Money
7.96
Some guests felt the price was high relative to the service and food quality.
Food and Beverage
8.31
Food quality was generally appreciated, but some felt menu prices were too high.
Overall Experience
8.78
Overall stays were positive, though with some reservations about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:26

Property Description

Modern Art Collection:
Hotel Silken Amara Plaza boasts a large collection of modern art pieces, adding a touch of sophistication and culture to your stay.

Gastronomic Delights:
Indulge in a culinary journey at Plaza Restaurant, offering a delectable fusion of Basque and international cuisines, or unwind at Piano Bar La Ola for a unique gastro-pub experience.

Convenient Amenities:
Enjoy the convenience of free Wi-Fi, flat-screen TVs, and 24-hour reception assistance for booking tours and shows. Additionally, explore the city easily by renting a bicycle from the hotel's front desk.

Experience luxury and convenience by booking your stay at Hotel Silken Amara Plaza today!

Important information:

License number: HSS000571
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 5031 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.77
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.31
Overall Experience: 8.78
R
Regina • extended_group • us
8
2026-06-18 • via Nuitee
G
Gustavo • solo_traveller • es
10
2026-06-18 • via Nuitee
P
Pedro Cordova • solo_traveller • es
10
2026-06-18 • via Nuitee
R
Romosa • couple • es
5
2026-06-17 • via Nuitee
N
Neus • extended_group • es
8
2026-06-17 • via Nuitee
R
Randi • couple • no
8
Flott hotell i gangavstand til sentrum og buss/tog.
Pros:

Store fine rom.

2026-06-16 • via Nuitee
M
Michael • couple • ch
7
2026-06-15 • via Nuitee
F
Florence • solo_traveller • fr
10
2026-06-15 • via Nuitee
S
SERGIO • couple • ar
8
recomendable sobre todo si vas con auto
Pros:

esta a 20 minutos a pie del centro, muy lindo hotel. Parking vale 21 euros

Cons:

todo bien

2026-06-14 • via Nuitee
A
Alejandro Antonio • extended_group • es
7
2026-06-14 • via Nuitee
S
Sergio • solo_traveller • ar
8
2026-06-13 • via Nuitee
C
Consuelo • couple • cl
9
Pros:

Las dos cosas

2026-06-12 • via Nuitee
N
Nancy • solo_traveller • us
10
Loved Bilbao and loved our stay.
Pros:

Everything. People. Facilities , parking, friendly

Cons:

O thing. Parking garage was so large it took us a while to find our car.

2026-06-12 • via Nuitee
S
susan • couple • gb
5
Overpriced and in need of refurbishment.
Pros:

Staff were pleasant. The breakfast.

Cons:

The hotel needs refurbishing. The reception area was shabby as was the room and balcony.

2026-06-12 • via Nuitee
R
Rafael • family_with_children • co
9
2026-06-11 • via Nuitee
G
Gerhard Riegler • couple • at
7
2026-06-11 • via Nuitee
A
Alfonso • solo_traveller • es
9
2026-06-10 • via Nuitee
D
de la Fuente • extended_group • cl
8
2026-06-10 • via Nuitee
M
Michel • extended_group • fr
8
Bien avec des motos car parking public sécurisé sous l’hôtel .
Pros:

Hôtel moderne et bien équipé.
Excellent PDJ
Garage sous l’hôtel
Chambre plutôt calme

Cons:

Léger bruit de fond la nuit provoqué par une machinerie. Clim ou ventilation
Tarif élevé

2026-06-10 • via Nuitee
M
MARIA TERESA • solo_traveller • ar
10
Excelente estadía!!!!
Pros:

Excelente el personal e todos las áreas!!!Sumamente amables,solucionando los pedidos que hacíamos.Realmente mi marido y yo quedamos sumamente conformes y es para volver!!!!

Cons:

Más que no me gustó es un detalle que sería bueno que agreguen en el baño.Una agarradera en la pared.Es más seguro.

2026-06-10 • via Nuitee