Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location and amenities
Cons:
Rooms could be improved to match photos
Breakfast options could be better

Categories

Cleanliness
10
Negative sentiment regarding rooms not matching pictures and cleanliness standards.
Service
10
Staff were described as warm, friendly, and helpful, providing excellent service.
Location
10
Strategic location allowing easy access to key attractions in London.
Room Quality
10
Rooms were comfortable, though some complaints about rooms not matching expectations.
Amenities
10
The hotel offers many amenities, including a rooftop bar and comfortable spaces.
Value for Money
10
The stay was perceived as excellent value given the services and location.
Food and Beverage
10
Food was described as stunning, but there was a suggestion for buffet breakfast.
Overall Experience
10
Overall, a very positive experience with repeated visits anticipated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:47

Property Description

Luxurious 4-Star Hotel in Mayfair, London

Award-Winning Dining Experience

Indulge in culinary delights at the Butler's Restaurant, boasting an AA Rosette award. Don't miss the Traditional Afternoon Tea, a recipient of the Tea Guild Award of Excellence for three consecutive years.

Elegant Rooms with Modern Amenities

Experience a blend of traditional British charm and modern comforts in our air-conditioned rooms. Enjoy complimentary WiFi, cable TV, and a choice of luxurious bedlinen and pillows. Upgrade to business-friendly rooms for extra workspace or leisure rooms for added storage and seating areas.

Prime Location near Top Attractions

Conveniently situated between Hyde Park and Green Park, our hotel is a stone's throw away from Buckingham Palace and Oxford Street. With Green Park Underground Station and Bond Street shops in close proximity, explore London with ease.

Book your stay at The Chesterfield Mayfair for an unforgettable luxury experience.

Important information:

Check-in is at 3pm, however the hotel will store any luggage for early arrivals. Should your room be available, you will be provided with keys immediately. To guarantee early arrival your room will need to be reserved from the night prior to arrival at the cost of one night’s accommodations. Please let the hotel know your expected time of arrival.

Check-out time is 12 noon, but the hotel are happy to extend your check out time (subject to availability.) Please let the hotel know your anticipated time of departure if possible. If the hotel is exceptionally busy they do reserve the right to charge a late check-out fee.

Extra beds are ONLY available in Junior and Executive Suites and not in any Standard rooms.

Please be aware that on arrival at the hotel a credit or debit card or cash deposit must be provided for a pre charge/ authorization for the accommodations and for any extras. As a standard hotel policy, upon arrival an amount of £50.00 per night will be temporarily pre authorized on your card or taken as cash deposit towards any extras during your stay with us. Anything that is not used will be released from your card upon your departure from the Hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs GBP 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    Children up to and including 11 years old stay for £0 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

10
Based on 2519 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
sam solo_traveller vn
10
2026-06-19 via Nuitee
Y
Yukio solo_traveller jp
8
2026-06-17 via Nuitee
O
Omri solo_traveller il
9
2026-06-16 via Nuitee
R
Robert couple us
7
A Storied Hotel
Pros:

Great location. Friendy staff. Our room, the Study, was quaint and unique. We would like to stay in it again when we next visit London.

Cons:

The price, like everything else in London, is high.

2026-06-16 via Nuitee
S
Sarah extended_group gb
8
Pros:

We had a twin room that was really disappointingly small, for £418 I thought it would be larger or that we would have a bath

2026-06-16 via Nuitee
Z
ZHIHAN couple hk
10
2026-06-15 via Nuitee
P
Philip couple gb
10
2026-06-15 via Nuitee
Z
Zwrb Friends getaway
10
Stanley's Rooftop
Pros:

Visited Stanley's Rooftop at the chesterfield and was blown away by the service received. From the moment we arrived we were well taken care of and someone was always on hand to suggest the next cocktail. The food and drinks were fantastic and the live music was a lovely touch. We will certainly return.

2026-06-14 via Tripadvisor
F
Fburke2 Solo travel Atlanta, Georgia
10
A HOTEL THAT REALLY CATERS TO THE NEEDS OF THEIR GUESTS,
Pros:

I was in London to attend the premiere of a concert and decided to stay at the Chesterfield because I have stayed there in the past. It is an amazing hotel primarily because the staff is outstanding and eager to help in anyway.

2026-06-11 via Tripadvisor
A
Ayşe Tülay couple tr
10
Londraya her geldiğimde kalacağım tek adres
Pros:

Çalışanlar çok ilgili ve güleryüzlü, oda çok temiz, her gün ufak sürprizler bırakmışlardı, yatak çok kaliteli ve rahat, kahvaltı menüden istediğini seçebilmek, servisin masaya yapılması mükemmeldi, kısaca evinizde hissettiren bir otel 💕💕💕

Cons:

Hiçbirşey

2026-06-11 via Nuitee
D
Daniela extended_group fi
9
Pros:

Ihana englantilainen tunnelma ja kaunis talo.

2026-06-11 via Nuitee
S
shackelton Couples
10
Excellent tea with vegan and vegetarian menus too!
Pros:

This was a very pleasant way to spend an afternoon — an excellent selection of teas (including a delicious chocolate tea), tasty sandwiches, scones and sweets, and ending with a selection of candies “to go”. In addition to the regular selections, they also offer special vegetarians vegan menus. The staff was great and offered re-fills in everything. Delightful!

2026-06-09 via Tripadvisor
P
Pattty26y Couples Iowa City, Iowa
10
Great location for walking and friendly staff.
Pros:

Five nights at the Chesterfield and would highly recommend. Room was very clean and staff welcoming and prompt. Great location for walking to many London must see places. The neighborhood has many pubs, restaurants and shops. Fun and safe area to explore and walk.
There is a roof top bar that is cozy and inviting. We also liked the lounge with live music. The dining for breakfast and dinner was exceptional quality and service.
Would stay here again when in London.

2026-06-09 via Tripadvisor
P
paulcI3182PC Couples
10
The Best!!!
Pros:

The Chesterfield is our go to Hotel when in London - the best location - walking distance to shopping (Regent and Oxford St's), the best restaurants and nightlife (Soho and the West End) and all the Royal sights (Buckingham Palace, Green Park).
Fantastic service - big shout out to Darren and Joszef in the Concierge Team.
But - its got even better!!
The new addition of Stanleys rooftop bar and the refurb of Sems Bar (The Terrace Bar) just make the Hotel unbeatable.
Stanleys in particular is stunning, great drinks, bar snacks (Try the Lobster Roll) and again superb service from Alejandro.
I don't know how they keep finding the great staff, but whatever Red Carnation are doing, lots of Hospitality businesses could learn from them.
I forgot! - Michael in Sems has only been there for 4 weeks but again fantastic..
It really is the best Hotel

2026-06-08 via Tripadvisor
-
- solo_traveller cz
10
beuatiful place with delicious food and really kind staff
Pros:

everything was great

2026-06-08 via Nuitee
P
Peter couple ch
10
Pros:

We have chosen The Chesterfield as our number 1 hotel in London for more than 30 years.

2026-06-08 via Nuitee
J
JoeH376 Couples Pittsburgh, Pennsylvania
10
5 Star Experience
Pros:

My wife and I had a wonderful 5 night stay at the Chesterfield. The hotel is classy, historic, understated and ideally located, with easy access to the Green Park underground station. Even so much of what Mayfair, SoHo and west London have to offer are within easy walking distance. Our room was just the right size and very quiet. Breakfast was excellent and there is a lovely bar with superb piano player. After a busy day the perfect place for a nightcap. What made our trip truly memorable was the superb staff. Jozsef, Gyuri, Istva’n and others who names we regrettably forgot to jot down were highly professional, personable & hospitable. Housekeeping had our room turned over every day well before noon and as an avid newspaper reader it was a nice touch to have delivered to our room the daily papers. Many thanks to the entire Chesterfield team for a delightful time. We hope to return in the future.

2026-06-07 via Tripadvisor
P
P304GXkathleenr Family
10
Treated like royalty
Pros:

From the moment we walked into the doors of The Chesterfield Mayfair to the time we left, we were treated like royalty. The staff were friendly and so helpful. We enjoyed our complimentary afternoon tea (and even had second helpings!). The rooms were beautiful, comfortable, and elegant. The bar was excellent, with a piano player and excellent cocktails. I would recommend the Chesterfield Mayfair to everyone.

2026-06-07 via Tripadvisor
M
martin couple gb
7
We have stayed at other Red Carnation hotels and been wowed by them. On this occasion we were left a little underwhelmed
Pros:

Friendly staff, good location . Lovely bed.

Cons:

They fell down on the small things. For example, we had afternoon tea. The welcome drink we were promised never arrived. The service was slow. At breakfast the service was also slow. The waiter also cleared and reset the tables either side of us whilst we were still eating which we found off putting. He also poured coffee by leaning across me instead coming around to my right.

2026-06-07 via Nuitee
P
Pawel couple gb
10
Pros:

Wonderful and helpful staff, excellent rooms with character, fantastic breakfast!

2026-06-07 via Nuitee