The Marble Arch Hotel, by Thistle

Hotels
•
Thistle
9 (12585 reviews)
Bryanston Street, Marble Arch , London , GB
+44 20 7523 5060

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Room Quality
Amenities
Cons:
Cleanliness
Value for Money

Categories

Cleanliness
7.46
There were reports of poor room cleaning service.
Service
9.93
Multiple positive mentions of staff friendliness and helpfulness.
Location
9.47
Frequent praise for the hotel's convenient location.
Room Quality
8.42
Rooms are described as spacious and comfortable.
Amenities
9.45
Amenities like breakfast were positively reviewed.
Value for Money
8.91
Standard quality for this hotel tier.
Food and Beverage
8.96
Breakfast choices were diverse and satisfying.
Overall Experience
9.43
Overall positive experiences outweigh the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:38

Property Description

Luxurious Accommodations
Thistle London Marble Arch offers stylish rooms with Hypnos beds, Smart TVs, and Nespresso® machines. Guests can enjoy complimentary toiletries, bathrobes, and a work desk for ultimate comfort.

Impressive Business Facilities
With 13 meeting spaces accommodating up to 500 people, a business center, and on-hand audio/visual team, this hotel is perfect for corporate events. Stay productive with gym facilities available on-site.

Dining Excellence
Indulge in classic steaks and seasonal dishes at The Grill, or enjoy a variety of wines, spirits, and local ales at The Bar. Start your day with an A La Carte breakfast and grab a coffee or snack from The Deli counter.

Experience luxury and convenience at Thistle London Marble Arch. Book your stay now to enjoy unlimited WiFi, free minibar, and a prime location near Hyde Park and the West End.

Important information:

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

Please note only guide dogs are allowed.

Guests are required to show a photo identification and credit card upon check-in.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note the name on the card used to secure the reservation must match the name of the guest.

25% off parking at Q parking lot Marble arch for residents only.
Q-Park Marble Arch Cumberland Gate London W2 2ETPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

9
Based on 12585 reviews
Cleanliness: 7.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
H
Halldor • family_with_children • is
3
2026-10-17 • via Nuitee
N
Naser • solo_traveller • kw
5
A hotel with good location only
Pros:

Location and price are very good

Cons:

Room is not clean ( floor full of hair ), cabinets sre broken, no one answer the phone for room sevice/ in room dining/ reception .

2026-10-17 • via Nuitee
M
Mohsin • couple • ae
7
موقع الفندق جميل ولكن الفندق بشكل عام مستهلك وقديم
Pros:

موقع الفندق جميل ولكن الفندق بشكل عام مستهلك وقديم

Cons:

موقع الفندق جميل ولكن الفندق بشكل عام مستهلك وقديم

2026-10-17 • via Nuitee
S
Salah • couple • ae
10
2026-10-17 • via Nuitee
M
Mohsin • couple • ae
7
موقع الفندق جميل ولكن الفندق بشكل عام مستهلك وقديم
Pros:

موقع الفندق

Cons:

الفندق مستهلك

2026-10-17 • via Nuitee
S
salama • family_with_children • ae
10
Thank you for the hotel family . Special thank you to Aicha .
Pros:

Everything was excellent . This is third time for us here.

Cons:

NA

2026-10-17 • via Nuitee
S
Salman • couple • qa
6
Not so bad, not so good.
Pros:

- Grocery store.
- Safe and good vibes.

Cons:

- Housekeeping service was poor.
- Noises from other rooms and corridors.
- Old furniture.

2026-10-17 • via Nuitee
H
Hamza • solo_traveller • us
10
2026-10-17 • via Nuitee
A
Abdulla • family_with_children • ae
10
2026-10-16 • via Nuitee
K
khalid • couple • sa
9
شكرا لجميع الطاقم واخص بالشكر الاخت/ زينب اشكرها من اعماق قلبي
Pros:

القرب من كل شيء

2026-10-16 • via Nuitee
H
Heiðar • extended_group • is
8
2026-10-16 • via Nuitee
K
K.A • couple • qa
7
موقع ممتاز
Pros:

الموقع ممتاز - تسجيل الدخول و الخروج سهل - موظفي الاستقبال لطفاء في التعامل وأخص بالذكر الاخت Aysha وعموما الاغلب اسعدني التعامل معهم ومن باب الشكر للطاقم بمجرد علمهم بتاريخ زواجنا تركوا في الغرفه كيكه بهده المناسبه.

Cons:

ازعجني جدا موضوع تنظيف الغرفه تقريبا اطلب منهم التنظيف يوميا و عاملين النظافه ف الفندق غير متعاونين

ونقطه أخرى المصعد جدا مزدحم ودائم التأخير في الوصول اضطرّ احيانا للنزول بالدرج من الطابق الرابع
وسعر الاقامه مرتفع نوعا مقابل الخدمات

2026-10-16 • via Nuitee
S
SalehAlrajhi • family_with_children • kw
10
Pros:

All.. Everything was beautiful and thank you for the gift for my birthday

2026-10-15 • via Nuitee
M
Marwa • couple • ae
10
2026-10-15 • via Nuitee
D
Dila • couple • tr
7
2026-10-15 • via Nuitee
M
Mai • family_with_children • ae
1
Pros:

Worst experience ever

2026-10-15 • via Nuitee
H
Huda • couple • kw
9
Pros:

Nice wide room

2026-10-15 • via Nuitee
I
ibrahim • couple • sa
6
2026-10-15 • via Nuitee
J
Jean-Paul • solo_traveller • sc
9
2026-10-15 • via Nuitee
A
alaali • couple • bh
10
Wonderful
Pros:

The location

Cons:

The extremely long corridors

2026-10-15 • via Nuitee