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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Kid meals
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Snack bar
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Pool with view
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Kid-friendly buffet
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Rooftop pool
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Hot spring bath
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Shuttle service
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
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Property Description
Luxurious Accommodation
Sen Grand Hotel & Spa, managed by Sen Group, is a 4-star hotel in Hanoi offering elegantly designed air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom.
Convenient Facilities
Guests can enjoy free WiFi, room service, and access to the fitness centre during their stay. The hotel also features a restaurant serving delicious continental, American, or Asian breakfast options.
Prime Location
Situated just 700 metres from the Vietnam Museum of Ethnology, with attractions like Vincom Center Nguyen Chi Thanh and One Pillar Pagoda nearby, Sen Grand Hotel & Spa is the perfect choice for travelers interested in exploring the cultural and historic sites of Hanoi.
To experience luxury and convenience in the heart of Hanoi, book your stay at Sen Grand Hotel & Spa managed by Sen Group now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
La masseuse a proposé à mon mari un « extra » (blow job ? Masturbation ?!!!) alors qu’elle venait de lui demander si on était mariés ! Inadmissible, gros manque de professionnalisme
nice hotels and friendly staffs, from the FO and FB staffs especiallymr Daniel and FB team, good foods
Having stayed at this hotel June 2025 we had no hesitation in booking it again when we knew we'd be visiting Hanoi earlier this month. In a nutshell we couldn't have hoped for a better experience.
When we first arrived we were greeted by very friendly reception staff who were ready for us to check in. The reception manager (Mr Ichi) showed us to our room which we couldn't fault. (A balcony would have been nice)
Next day at breakfast we were greeted as though we were family by a very friendly young lady, then the Restaurant Manager (Miss Sophia) came to greet us in person. She ran a very efficient restaurant ensuring all staff were very attentive to the customer needs.
Later in the day we met a young lady from the sales department (Miss Jane) We had met her last year and she knew we were arriving and made it her business to find and welcome us back.
A couple of days later I booked a massage with a young lady (Miss Vy) who gave a very professional service.( I regularly have a deep tissue massage at home and I wasn't disappointed with the service she gave)
All of other staff, to numerous to mention by name (reception, housekeeping , food & beverage, maintenance, security, car parking) all added up to a great holiday where you we were well catered for is all held to gather by a General Manager (Mr Peter) who ensures only the best is good enough for his guests.
While they should all be given Employee of the Month Award I'd like to recommend Miss Vy for the Employee of the month award, not only because of the quality of her service, but she works very long hours.
I really enjoyed the facilities and the staff, they were very helpful. Breakfast was also nice and the swimming pool is big enough for several guests (there are about 10 chairs or so and 2 umbrellas). There, there is also a shower and bathroom and even lockers. I also appreciate that is not such a busy area but it has enough local restaurants to pass by. We got a massage at their spa (working until 10pm. Pay on the spot), which was great.
Staffs were very sweet and kind, they were very helpful throughout our stay!
They helped organised a birthday surprise which my partner loved so much !
They really went above and beyond
Komfortables Badezimmer, großes Hotelzimmer, schöner Rooftop Pool, sauberes Zimmer, nettes Personal
Es war sehr hellhörig, sowohl zum Gang hin als auch nach draußen. Die Aussicht von unserem Zimmer war nicht sehr schön. Sterile Einrichtung
Everything was great and staff was adorable
Spacious, clean with nice view from rooftop.
Phòng vệ sinh và nhà tắm bị ứ nước, có mùi.Ngoài ra, mọi thứ đều tốt.
Lan Anh is very kind and helpful.
Rooms need a rénovation
A bit far from the center
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