Holiday Inn Berlin City Center East Prenzlauer Berg by IHG

Hotels
Holiday Inn Hotels & Resorts
8.7 (3604 reviews)
Prenzlauer Allee 169 , Berlin , de

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean rooms
Good value for money
Varied breakfast options
Cons:
Issues with mattress quality
Some amenities not disclosed
Parking limitations

Categories

Cleanliness
8.81
Guests noted that the rooms were clean and well-maintained, contributing to a positive experience.
Service
9.08
Multiple reviews highlighted the helpful and friendly nature of the staff.
Location
9.12
The hotel is well-situated near Berlin Mitte, with easy access to transportation and local attractions.
Room Quality
8.57
Rooms were described as spacious and comfortable, though there were some mentions of details like the mattress.
Amenities
8.1
Some guest issues with appliance availability (like a refrigerator) affected the rating, but overall amenities were satisfactory.
Value for Money
8.56
While some guests felt certain services were overpriced, most agreed on a fair value for quality provided.
Food and Beverage
8.61
Positive feedback on the breakfast options and variety offered.
Overall Experience
8.78
The overall sentiment was very positive, with guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:25

Property Description

Modern Amenities and Services
This hotel offers a range of modern amenities including free WiFi, a 24-hour bar, a spacious gym, and soundproofed rooms with hot drinks facilities. Guests can also enjoy air-conditioned rooms with floor-to-ceiling windows, free WiFi, and a TV with Sky satellite channels.

Delicious Dining Options
Start your day with a large breakfast buffet and enjoy light international food and Berlin specialties in the lounge. The One Sixty Nine bar offers a variety of cocktails and hot drinks for a relaxing evening.

Convenient Location and Transportation
Located in the vibrant Prenzlauer Berg district, this hotel is just a tram ride away from Alexanderplatz. With the tram stop outside the front door and the S-Bahn Train Station a short walk away, exploring Berlin is easy. Don't miss the chance to book your stay at this convenient and comfortable hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 12 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3604 reviews
Cleanliness: 8.81
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
K
Kateryna solo_traveller ua
8
2026-07-25 via Nuitee
S
Silvia solo_traveller ch
8
2026-07-24 via Nuitee
M
Maria solo_traveller de
9
Hervorragender Standard mit super Preis-Leistungsverhältnis
Pros:

Zimmer zum Innenhof sehr ruhig. Fenster lassen sich öffnen. Betten/Kissen sehr bequem. Geräumiges Badezimmer mit reichlich Ablagen. Das Frühstück lässt keine Wünsche offen.

2026-07-23 via Nuitee
S
Steven solo_traveller gb
6
2026-07-23 via Nuitee
M
MPC couple nl
8
Mooi en fijn verblijf in recent verbouwde nieuwe kamers
Pros:

De locatie in Oost-Berlijn in de wijk Prenzlauer Berg is ideaal als uitvalsbasis voor een bezoek aan de hele stad, prima bereikbaar met OV (S-Bahn halte Prenzlauer Berg) vanaf Berlin Haubtbahnhof en Flughaven Berlin Airport (BER), rechtstreeks met S85.

2026-07-22 via Nuitee
M
Matz solo_traveller de
10
Gerne wieder!
Pros:

Absolut zuvorkommendes Personal, die Zimmer sehr sauber und schön eingerichtet, außerdem war das Frühstück sehr umfangreich und gut präsentiert!

2026-07-22 via Nuitee
H
Hsin-Pei couple de
10
2026-07-22 via Nuitee
V
Volker solo_traveller de
9
Pros:

Sehr großzügiges Zimmer (wie hatten allerdings nicht das Std.-Zimmer sondern das Doppelzimmer mit Kingsize-Bett) mit schönem Bad.
Das Frühstück unbedingt probieren: Sehr große Auswahl und das i-Tüpfelchen: Stoffservietten.

Cons:

Due Bambus -Zimmerkarten, die mehrfach gar nicht oder erst beim x-ten Versuch die Tür öffneten.
Im 6.Stock wurden Geräusche des Fahrstuhls per Körperschall übertragen. Besser ist es wohl die 5. Etage zu nehmen.

2026-07-22 via Nuitee
H
Hsin-Pei couple de
10
2026-07-22 via Nuitee
H
Hanna family_with_children se
9
Pros:

Spacious and nicely furnished rooms with comfortable beds. Nice and clean bathroom with good size.

Cons:

Noise from the street, the windows could be better isolated.

2026-07-22 via Nuitee
A
Anne-Marie couple nl
9
Helemaal goed
Pros:

Ligging, vriendelijk personeel

2026-07-21 via Nuitee
J
Julie family_with_children dk
6
Pros:

Very clean rooms and pleasant staff. Location is nice right next to tram stop. The Road and tram gives a bit of traffic noice of your room is facing that Way.

Cons:

The elevator is a bit noisy so ask for a room as far away from it as possible if you are not a heavy sleeper.
Also, the hotel’s cooperation with booking.com was not working well in our case. We booked for a family of Four including breakfast, but on arrival we were made to pay an extra 67 euros for our daughter’s breakfast for three nights even though we had a voucher from booking.com clearly stating that breakfast was included for all. Staff explained to us that this was due to the fact that booking.com had not passed on the age of our daughter when booking the rooms. This May well be, but we would have expected a large chain like holiday inn to manage such an issue with booking.com and settling it between themselves instead of passing on the problem to us. This gave a slightly bad start to an otherwise fine stay.

2026-07-21 via Nuitee
A
Astrid couple de
8
2026-07-20 via Nuitee
K
Kristin couple no
9
Fint hotell, god frukost og topp beliggenhet.
Pros:

Rolig, rent, fint rom, hyggelig og hjelpsomt personale.

Hotellet ligger rett ved trikk, som gjorde det enkelt å komme seg rundt i Berlin.

Gateparkeringen var ok.

2026-07-19 via Nuitee
J
Jan couple ch
9
2026-07-18 via Nuitee
P
Patricia couple cy
9
2026-07-16 via Nuitee
M
Meinolf couple de
8
2026-07-16 via Nuitee
D
Doreen family_with_children de
9
Kommen gern wieder!
Pros:

Sauberes Zimmer, netter Service, leckeres Frühstück

2026-07-16 via Nuitee
S
Stephanie Josee Marcotte solo_traveller ca
8
Pros:

Good location - Right in front of a tram station and short walk to a train that goes directly to the airport.

2026-07-15 via Nuitee
B
Bettina couple de
10
2026-07-15 via Nuitee