Holiday Inn Berlin City Center East Prenzlauer Berg by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (3698 reviews)
Prenzlauer Allee 169 , Berlin , DE

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean rooms
Good value for money
Varied breakfast options
Cons:
Issues with mattress quality
Some amenities not disclosed
Parking limitations

Categories

Cleanliness
8.81
Guests noted that the rooms were clean and well-maintained, contributing to a positive experience.
Service
9.08
Multiple reviews highlighted the helpful and friendly nature of the staff.
Location
9.12
The hotel is well-situated near Berlin Mitte, with easy access to transportation and local attractions.
Room Quality
8.57
Rooms were described as spacious and comfortable, though there were some mentions of details like the mattress.
Amenities
8.1
Some guest issues with appliance availability (like a refrigerator) affected the rating, but overall amenities were satisfactory.
Value for Money
8.56
While some guests felt certain services were overpriced, most agreed on a fair value for quality provided.
Food and Beverage
8.61
Positive feedback on the breakfast options and variety offered.
Overall Experience
8.78
The overall sentiment was very positive, with guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:25

Property Description

Modern Amenities and Services
This hotel offers a range of modern amenities including free WiFi, a 24-hour bar, a spacious gym, and soundproofed rooms with hot drinks facilities. Guests can also enjoy air-conditioned rooms with floor-to-ceiling windows, free WiFi, and a TV with Sky satellite channels.

Delicious Dining Options
Start your day with a large breakfast buffet and enjoy light international food and Berlin specialties in the lounge. The One Sixty Nine bar offers a variety of cocktails and hot drinks for a relaxing evening.

Convenient Location and Transportation
Located in the vibrant Prenzlauer Berg district, this hotel is just a tram ride away from Alexanderplatz. With the tram stop outside the front door and the S-Bahn Train Station a short walk away, exploring Berlin is easy. Don't miss the chance to book your stay at this convenient and comfortable hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Guest Reviews

8.7
Based on 3698 reviews
Cleanliness: 8.81
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
D
Dushiko • couple • de
10
2026-09-19 • via Nuitee
A
Anton • couple • de
8
2026-09-19 • via Nuitee
O
Olaf • solo_traveller • de
9
2026-09-19 • via Nuitee
T
Tina Fischer 86 • solo_traveller • de
8
Pros:

Gute Lage
Sauberes Zimmer
Sehr freundliches Personal

Cons:

Nachst lautes gerede im Hinterhof.

2026-09-19 • via Nuitee
P
Pujadas • couple • ar
9
2026-09-18 • via Nuitee
C
C.A. • couple • de
1
2026-09-16 • via Nuitee
D
Daniela • couple • de
10
2026-09-15 • via Nuitee
A
André • couple • de
8
2026-09-12 • via Nuitee
J
Jarek from POLAND • extended_group • pl
9
Wygodny i przyjemny hotel - polecam.
Pros:

Wygodny pokój. Duża łazienka. Dobra lokalizacja. Różnorodne śniadanie (co w hotelach w Niemczech nie jest powszechne)

Cons:

Parking w hotelu nie dostosowany do SUV.

2026-09-10 • via Nuitee
K
Kathrin • solo_traveller • de
7
2026-09-09 • via Nuitee
L
Louise • couple • nz
10
was perfect for our needs
Pros:

location to tram and nearby family

Cons:

all good - no complaints

2026-09-09 • via Nuitee
P
paola • couple • it
10
Pros:

Pulizia, gentilezza e camera

2026-09-08 • via Nuitee
A
Ali • couple • tr
7
Rude desk personel
Pros:

Location fit me well, cleaning personel were nice and hardworking

Cons:

Desk. After midnight I was thirsty and walked down the desk, ask for a bottle of cold water. I wanted him to add to my bill. He refused. He said system did not let him to do so. I go back the room, take my credit card and paid. The next they while I was checking out the lady on the desk wanted to see the reciept of the water. I refused. She insisted. It was not nice. They were rude. I hope I will not stay there one more time.

2026-09-07 • via Nuitee
K
Klaus • solo_traveller • de
8
2026-09-06 • via Nuitee
R
Ruth • couple • de
9
Ok
Pros:

Nettes Personal

Cons:

Am Check out Tag kam der Roomservice um 10h. Ungünstig wenn man um 12h auscheckt und eh schlecht schläft.

2026-09-04 • via Nuitee
M
Marta • couple • cl
9
Muy buena experiencia
Pros:

La amabilidad del personal que trabaja ahí. Muy buena ubicación y las instalaciones buenísimas

2026-09-04 • via Nuitee
M
Mucahit • couple • tr
10
Muhteşem
Pros:

Her şeyini

Cons:

Beğenmediğim bir şey yok.

2026-09-03 • via Nuitee
K
Kropat • solo_traveller • de
6
Kann man nichts mit verkehrt machen.
Pros:

Das Zimmer.
Die Lage (für uns)
Das Badezimmer.

Cons:

Das Personal war eher dürftig. Man hatte eher das Gefühl zu stören.

2026-09-02 • via Nuitee
I
Ian • couple • gb
8
Pros:

Location to Pankow

Cons:

Bar could have been better and maybe serve evening meals for better use of the excellent breakfast room.

2026-08-31 • via Nuitee
R
Rainer • couple • de
9
2026-08-31 • via Nuitee