Sheraton Baltimore North

Hotels
•
Sheraton
8 (542 reviews)
903 Dulaney Valley Road , Towson , us
+1 410-321-7400

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Nice location
Good restaurant food
Cons:
Unclean pool
Loud hallway noise
Poor customer service

Categories

Cleanliness
6.96
Several mentions of stained bedding and a filthy pool.
Service
8.43
Mixed feedback, some staff were friendly, but there were significant issues with customer service.
Location
9.97
Good location, appreciated by guests.
Room Quality
7.92
Room was nice but dated; issues with availability and noisy guests.
Amenities
7.45
Amenities were limited; issues accessing the pool and gym.
Value for Money
7.41
Felt overpriced given the service and amenities.
Food and Beverage
6.96
Breakfast was cold; restaurant food quality was poor.
Overall Experience
8.93
Overall pleasant stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:26

Property Description

Convenient Location
Located in Towson, Maryland, just a short 20-minute drive from Baltimore’s Inner Harbor, the Sheraton Baltimore North offers easy access to the city's popular attractions.

Modern Amenities
Enjoy a comfortable stay with free Wi-Fi, cable TV, a coffee maker, and a refrigerator in each room. Take a refreshing dip in the indoor pool or utilize the public computers in the lobby during your stay.

Dining Options
Indulge in delicious American cuisine at the Rain 903 Restaurant on-site, or opt for convenient room service.

Experience comfort and convenience at Sheraton Baltimore North - book your stay now to explore the best of Towson and Baltimore!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 15 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 15.95 per 24 hours.

Location

Guest Reviews

8
Based on 542 reviews
Cleanliness: 6.96
Service: 8.43
Location: 9.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.41
Food and Beverage: 6.96
Overall Experience: 8.93
J
Jill • solo_traveller • us
10
Best front staff ever. 7/24/26 around9pm maybe later.
Pros:

The staff at the front desk were absolutely amazing and accommodating. They were 2 gentlemen with braids. They were the nicest people ever and helped us with everything. They have ama,and attitudes.

Cons:

For some reason i was charged twice but the nice man at the desk said he took care of it and it will fall off the bank account. Very amazing staff. It was something online that charged me not the men at the desk.

2026-07-25 • via Nuitee
G
Gretchen • solo_traveller • us
9
Pros:

Location to visit family

2026-07-15 • via Nuitee
L
LyLy • couple • us
3
Outdated and poor customer service with reception desk employees not very helpful
Pros:

The location was centrally located.

Cons:

Almost everything. Staff overcharged, switched up a confirmed reservation, rooms were dirty and half of the lights did not work. NO MICROWAVE. No Front desk reception person early in morning or late at night. I walked my dog at 7 am and later at 10 pm and almost every time at these times for 4 days mo one was at the Fri t desk. This in itself is a security issue. Got locked out of room for an hour at 11pm and staff were not available.

2026-07-10 • via Nuitee
I
innis • couple • us
8
2026-06-17 • via Nuitee
S
Sharon • couple • us
10
2026-06-16 • via Nuitee
C
Christine • couple • us
8
2026-06-16 • via Nuitee
B
Brian • extended_group • us
7
Pros:

Location was perfect for our trip. Check in and parking was also no trouble at all. The property has started renovations and the room was newly refurbished.

Cons:

I tried to request an early check in and this was almost impossible. It was difficult get through to the hotel and then my request was essentially denied. Also the restaurant message still talks about COVID 19. Needs an update,

2026-06-15 • via Nuitee
G
Gayle • family_with_children • us
8
It was a wonderful experience
Pros:

Shaquay was excellent. She was kind,, professional an the food was good.
The staff at the Lounge Mr.Ben was a wonderful man. He was professional an kind.

Cons:

There wasn't enough luggage carts. We had to carry our luggage an cooler.

2026-06-15 • via Nuitee
D
Douglas • couple • us
7
Fine property- good location. Great restaurants nearby. Front desk was very nice and accommodating. Restaurant staff
Pros:

Location

Cons:

Service at the restaurant was very slow

2026-06-08 • via Nuitee
D
Danielle • couple • us
1
2026-06-06 • via Nuitee
B
Botagoz • extended_group • kz
2
Cons:

Несмотря на то, что при бронировании отеля в букинге мною были оплачены завтраки за 4-х человек при проживании 4-х в одном номере, сотрудники отеля заявили, что завтраки включены только для 2-х человек и потребовали дополнительную оплату.

2026-06-02 • via Nuitee
S
Sandra • family_with_children • us
10
The hotel staff is very nice, excellent customer service and the housekeeping staff do a wonderful job, always concerned
Pros:

Excelent location, clean!!

2026-05-27 • via Nuitee
C
Constance • solo_traveller • us
5
Disappointed
Cons:

Poor television stations offered. The frame of the bed extended past the mattress and covered by the skirt.
I walked into it 3 times. It punctures the skin. Bathroom vanity had poor lighting and was dirty.

2026-05-24 • via Nuitee
J
Jodi • couple • us
10
2026-05-22 • via Nuitee
R
Robert • couple • us
10
2026-05-22 • via Nuitee
K
KUN-CHAN • extended_group • tw
9
2026-05-21 • via Nuitee
S
Slavenko • couple • ba
10
2026-05-19 • via Nuitee
R
Ramirez • solo_traveller • cr
9
Pros:

No lo tuve.

Cons:

El sistema de autorizar al momento de la registration un precio y despues ir anadiendo mas cobros despues por noche.
Debian haber cobrado lo que iban a cobrar desde el primer noche.
Gracias.

2026-05-19 • via Nuitee
B
Brad • couple • us
6
Cons:

Hvac goes off at night.

2026-05-17 • via Nuitee
K
Katherine • couple • us
10
A home away from home
Pros:

Centrally located

Cons:

The pool needs to be renovated

2026-05-16 • via Nuitee