Sheraton Towers Singapore Hotel

Hotels
Sheraton
8.8 (1172 reviews)
39 Scotts Road , Singapore , sg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice breakfast options
Cons:
Cockroaches in rooms
Humidity issues
Need for upgrades

Categories

Cleanliness
8.1
Some reviews mentioned cockroaches and humidity issues.
Service
9.3
Staff were described as friendly, helpful, and accommodating.
Location
9.3
Conveniently located near MRT and central attractions.
Room Quality
8.3
Rooms were well-sized and clean, but some mentioned the need for upgrades.
Amenities
8.5
Generally good amenities, but lack of a bidet and humidity issues noted.
Value for Money
8.8
Good value for the price with decent offerings.
Food and Beverage
9
Breakfast and lunch buffet were highly praised.
Overall Experience
9.1
Overall positive experiences with a few noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:33

Property Description

Luxurious Accommodation and Amenities

The award-winning Sheraton Towers Singapore Hotel SG Clean Staycation Approved offers 5-star accommodation with an outdoor pool, spa treatments, and a 24-hour fitness centre. The rooms feature floor-to-ceiling windows, flat-screen TVs, and en suite bathrooms with a bathtub and shower. Suites even have a separate living room for added comfort.

Convenient Location and Transportation

Located just 400 meters from Newton MRT station, guests have easy access to explore the city with Downtown and North-South Lines. The hotel also offers a free shuttle service to Buona Vista, making travel hassle-free. Within walking distance to Orchard Road shopping area and local food stalls at Newton Circle Food Centre, guests can immerse themselves in the vibrant culture of Singapore.

Culinary Delights and Relaxation

Indulge in sumptuous meals at The Dining Room overlooking waterfalls and gardens, or savor authentic Cantonese cuisine at Li Bai Cantonese Restaurant. After a day of exploring, unwind with cocktails at The Lobby Bar or The Pool Bar. For relaxation, enjoy massage therapies at the spa, or rejuvenate at the sauna and steam room.

Book now for a luxurious stay at Sheraton Towers Singapore Hotel SG Clean Staycation Approved.

Important information:

Please present the same credit card used to guarantee your booking when checking in/ making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes. Please note that extra bed rates are subject to additional charges. This does not include breakfast or access to the Executive Lounge for the 3rd person. The Executive Lounge is not open for children aged 12 years old and below.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for S$ 119.90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1172 reviews
Cleanliness: 8.1
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.8
Food and Beverage: 9
Overall Experience: 9.1
密甘 solo_traveller tw
10
2026-05-26 via Nuitee
N
Nicole couple my
8
2026-05-26 via Nuitee
J
James couple au
9
Very happy with the hotel,will definately stay there again. Highly recommended
Pros:

Very friendly reception staff. Made us feel very welcome. Especially Elly, the lovely Korean receptionist. She was exceptional. A credit to the hotel.

2026-05-24 via Nuitee
T
TONY family_with_children au
7
pleasant and fun
Pros:

breakfast was great good variety
location was coinvent to trains

Cons:

i liked the rooms
i booked 3 rooms 1 was with a balcony and more expensive than the others but was not that much different expected it to be better
the club room needs to be bigger got very crowded especially in the evenings and hard to find seating as we were a party of 6

2026-05-22 via Nuitee
S
Shweta solo_traveller in
10
One of the best hotels in Singapore
Pros:

Excellent rooms spacious and clean, courteous staff, facilities.. Super convenience for location and travel

Cons:

Nothing

2026-05-19 via Nuitee
S
Shahnoza solo_traveller uz
1
Pros:

Ничего не понравилось

Cons:

Вон плесени ужасно очень, не советую…

2026-05-17 via Nuitee
Y
Yoke Wai solo_traveller sg
9
2026-05-16 via Nuitee
L
Linda solo_traveller gb
9
2026-05-15 via Nuitee
A
Ali solo_traveller mv
8
2026-05-11 via Nuitee
S
siongo397 Friends getaway
10
Return visit
Pros:

Great lounge care. Grace Rodriguez and team did a fantastic job on taking care of returning guests. My home from home has not changed. Glad the mock food during happy hour is gone! Phew….

2026-05-09 via Tripadvisor
4
463belak Family Foster City, California
10
Memorable Visit
Pros:

Amin provided impeccable service. It made all the difference in our experience in Singapore.

2026-05-09 via Tripadvisor
T
Theekshana extended_group lk
8
2026-05-09 via Nuitee
B
BridS_12 Business
10
Warm welcome and outstanding service.
Pros:

Always our go to accommodation over the past 10 years when we visit Singapore. Thank you to Yan Yi, Sandra and Moe in the executive lounge for your kindness and exceptional service. Sandi at the check in desk and Piru at the concierge, and all the other staff. We have always feel welcomed and well taken care of.

2026-05-05 via Tripadvisor
J
juneyeo Friends getaway Singapore
10
A big thank you to Mr Kelvin Lee
Pros:

I went to the buffet on the ground floor. The staff are all very friendly, especially the chef Mr Kelvin Lee. I am a vegetarian. He not only show me all the vegetarian friendly dishes but also go the extra mile to heat up the mushroom soup for me. I am very impressed and touched by his gesture and will surely come again.

2026-05-05 via Tripadvisor
H
Harmonee8088 Friends getaway
10
The Dining Room Experience
Pros:

Love the ambience at The Dining Room.
The chef, Kevin Lee, personally assisted to suggest food and prepared food for my vegetarian friend. Very satisfied with the service and overall experience there.

2026-05-05 via Tripadvisor
W
W4073CEsimons Family
10
The Best Sheraton Towers Lounge
Pros:

I love going to the Sheraton Lounge. Excellent client service and support from Grace (lounge manager), Sandra, Yan Yi and Moe. Not forgetting Jay as well. I love these bunch of guys as they always welcome me and my family with open arms and always makes us feel at home. Thank you all.

2026-05-03 via Tripadvisor
C
conniefN2712AA Friends getaway
8
Happy lunch
Pros:

Had lunch at Sheraton Towers Singapore on 26/4. The space was spacious, clean, and well-organized. Service was attentive throughout—special thanks to Michelle Ee for her cheerfulness and to Jaden for his service. Overall, a lovely experience.

2026-05-03 via Tripadvisor
3
329octavians Business
10
Best time in Sheraton Towers SIN
Pros:

The service we had was amazing, YanYi, Moe, Sandra, Grace, Kathleen and Jay are the best team i have ever met, great persons and great workers, flying like 🐝 through the restaurant without missing their smile and draw attention to every guest. Thank you so much for this great experience and hope to get back as soon as possible.

2026-05-03 via Tripadvisor
Z
Z4296JFanac Business Rabat, Rabat-Salé-Kenitra
10
Frequent customer
Pros:

Wonderful hotel, with amazing staff and service! Always stay here while in Singapore and highly recommend, either for business trips or vacations. Value for money without a doubt.
Shout out to the lounge staff!

2026-05-03 via Tripadvisor
G
GrandTour35258431197 Family
10
A stay that warms the heart
Pros:

Had one the best staycation experience! From check-in with Elly, very gracious, so considerate, made my parents’ stay special! To Amirush for bringing in the cake for my parent’s 50th anniversary, and to the staff who brought and assisted us with the extra bed (forgot to get his name but he was very helpful and courteous). To Yuan Yia who prepared our room, thank you so much. Lastly, to Grace at the Club lounge, thank you for the warm welcome and for being so attentive to us. Very much appreciated. Will definitely be staying here again, great location and easily accessible to the city/shopping area. I really encourage every guest to take time to appreciate and thank every staff you meet during your stay. As they make every effort to make our stay as best as it can be, it only takes a few minutes to pause, appreciate, give a review and feedback to make their day. :)

2026-05-03 via Tripadvisor