Dolce by Wyndham Parsippany

Hotels
•
Dolce Hotels & Resorts
8 (592 reviews)
199 Smith Road , Parsippany , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Accommodating staff
Good price
Cons:
Outdated room
Uncomfortable beds

Categories

Cleanliness
6.83
One of the beds had blood stains, but front desk took care of it.
Service
8.8
Staff was accommodating and helpful.
Location
8.34
Convenient location with good access, despite parking issues.
Room Quality
7.29
Standard Preferred room was outdated and beds were uncomfortable.
Amenities
7.82
Castle style of the building is appreciated.
Value for Money
8.78
Great price found during a Black Friday Deal.
Food and Beverage
8.33
Staff at the restaurant were incredible.
Overall Experience
7.8
Overall stay was good despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:50

Property Description

Castle-Themed Luxury with Modern Comforts

Exquisite Dining and Wellness Facilities
Indulge in a culinary journey at Jester’s Court and Tipperary Pub. Unwind at the full-service health club with a running track, racquetball courts, hot tub, sauna, and available massages.

Convenient Amenities and Nearby Attractions
Enjoy rooms with flat-screen TVs, seating areas, and free Wi-Fi. Explore nearby Mazda Brook Golf Course, Drew University, Newark Liberty International Airport, and vibrant New York City.

Book your stay at Sheraton Parsippany Hotel to experience the perfect blend of medieval charm and contemporary luxury.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, the Club Lounge is closed on weekends.

Please note, for guests who book club rooms on weekends, breakfast coupons will be provided based on occupancy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Guest Reviews

8
Based on 592 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 7.8
P
peggy • couple • us
4
2026-09-19 • via Nuitee
A
Angelique • couple • us
10
2026-09-18 • via Nuitee
R
Rachel • solo_traveller • us
8
2026-09-15 • via Nuitee
C
Charles • couple • us
10
2026-09-14 • via Nuitee
J
Jason • couple • us
4
Pros:

I was charged an extra night that i did not stay. This over drafted my bank account in which now I have fees I need to pay to my bank. This is fraud.

Cons:

It is illegal to take money out of a bank account without authorization.

2026-09-14 • via Nuitee
L
Leslie • family_with_children • us
5
I would DEFINILTLY stay again but we probably won’t be swimming again…
Pros:

I loved the property itself. I told my kids we are sleeping in a castle! Lol so they got a kick out of that! They enjoyed their stay. The breakfast the next day was amazing!!! The server was soooo sweet and kind! I could have hung out and chatted all day with him. I give that man 25 stars!!!!

The walk in was nice the people at the front desk were very kind. I loved that they were all smiling when I walked in. They greeted us right away! It was lovely!

Cons:

Hot tub is small and soooo many people in it at once including babies, the outside pool area wasn’t clean, people were smoking, and there is tufts of grass that was growing in between the bricks and just looked unkept. No one was following the rules that were there posted. The lifeguard was blasting music I didn’t want my children to hear. I just felt like the people that worked in that area seemed lazy and like they don’t really care. Public pools look better than this ….Also…The inside pool water looked cloudy…. I won’t say anymore.

Felt like the room could have been nicer. It was a big room,a lot of space, but not filled. Just Wish it had a microwave!
Also sorta seemed like it the building itself was too big for the hotel…. Like I saw a few completely empty rooms… not even a sitting area in them. Maybe the hotel is new and they are filling up spaces?

Also saw alot of employees smoking in the front of the hotel…. And I maybe that’s just me- but I didn’t want my kids around that! Just looked lazy to me. Like the employees didn’t care.

2026-09-10 • via Nuitee
D
Diana • solo_traveller • us
8
2026-09-09 • via Nuitee
S
Shar • family_with_children • us
10
Would definitely do it again
Pros:

It looked like a castle according to my daughters

Cons:

Everything was wonderful

2026-09-08 • via Nuitee
M
Mukherjee • family_with_children • us
6
My Son & Wife had great time, So I did...
Pros:

I live 20 mins away from your hotel, I just came at your hotel with my family to have fun and enjoyable long weekend.
My son is Autistic and cannot interact but still he loved and enjoyed your outdoor and indoor pool. Thanks

Cons:

Sorry to say I had bitter experience with the bar tender as he was rude and aggressive.
My reaction was only after felt humiliated; his behavior was friendly and respectful only with others of his kind.

1st time in 25years being a US Citizen, I bar tender said I will call cops when I argued with him. How shameful and irresponsible staff; instead of resolving the situation he became more aggressive. He also refused to even tell his name when I asked.

I don’t remember the exact time of the incident, it showed be between 8:45pm to 9:15pm.

My only request to the management is to take adequate action so that such situation is not faced by any other guests at your prestigious hotel. Better send him for Anger management sessions... :)

2026-09-08 • via Nuitee
C
Craig • solo_traveller • us
10
2026-09-08 • via Nuitee
J
Jefferson • family_with_children • br
10
Gostamos muito de tudo, todos os funcionários que tivemos contatos e camareiras muito atenciosos!
Pros:

Tudo

Cons:

Nada

2026-09-07 • via Nuitee
S
Shanaira • family_with_children • us
1
The afternoon staff is excellent morning staff not so hype about
Pros:

The pool

Cons:

That you had to get a food voucher for breakfast and I wasn’t notified and you have to pay for your breakfast, but I thought it was come with the room

2026-09-07 • via Nuitee
A
Anuar • couple • us
9
nice pool
2026-09-06 • via Nuitee
B
Bridgette • couple • us
7
2026-08-31 • via Nuitee
R
Ryan • solo_traveller • ie
7
2026-08-31 • via Nuitee
K
Kennadi • couple • us
10
2026-08-31 • via Nuitee
R
Rohit • solo_traveller • gb
8
Pros:

The breakfast was excellent, better than expected with a range of food on offer. The lady on duty during the week (sorry, I didn't get her name), was so helpful and friendly; she really made our mornings. The swimming pools were good, especially with two 12yr olds in tow. Rooms were comfortable too.

Cons:

The AC worked but made a hell of a racket at times, mostly when it seemed to need a boost. Not too much of an issue but maybe annoying for some. The food for dinner that we had in the bar was really poor - the Mediterranean platter and two pizzas were both very average, maybe even a bit below. A real shame as there is nowhere to walk to for anything else - you need a car here (or taxis).

2026-08-22 • via Nuitee
T
Tahir • couple • us
3
Never again. This hotel should be taken out of booking.com
Pros:

Free parking. Building exterior

Cons:

Smelly hallways, smelly elevators & old run down. Rooms very dirty & smelly carpets in bad shape. Bathroom is terrible & has mold. We booked a room with hot tub & separate bathroom, never got it. This is booking.com fault why give an option for it with extra money & never get the service you paid for. I would not recommend anyone this. Pools are dirty & old. Ac didn’t cool properly.

2026-08-22 • via Nuitee
P
Pati • family_with_children • us
8
2026-08-20 • via Nuitee
A
Adianel • couple • us
6
2026-08-18 • via Nuitee