Dolce by Wyndham Parsippany

Hotels
•
Dolce Hotels & Resorts
7.3 (456 reviews)
199 Smith Road , Parsippany , US
+1 973-515-2000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms and comfortable beds
Convenient location / close to attractions
On-site parking available
Nice indoor pool and pleasant grounds
Daily maid service
Good restaurant and breakfast pastries
Spacious rooms reported by some
Friendly check-in staff in some instances
Cons:
Inconsistent service; reports of rude staff and delayed bedding
Plumbing issues (slow tub drain, shower not fully turning off, leaks)
Reports of bugs/spiders in at least one room
Limited microwaves and inconvenient placement
Sauna not heating properly and pool classes causing noise
Occasional noise from other guests (teenagers/children at night)
Charges/double hold on credit card reported
Broken/outdated in-room items (hairdryer, hangers)
Door latch/closing issues and hard water
Breakfast not included

Categories

Cleanliness
8.1
Multiple guests explicitly described rooms as very clean and daily maid service was praised; however there were isolated reports of bugs/spiders and occasional maintenance-related cleanliness issues (leaks).
Service
5.6
Mixed service reviews: some staff were welcoming and helpful at check-in, but several guests reported rude or unresponsive staff, delayed delivery of bedding/rollaway requests and poor communication at checkout.
Location
8.6
Consistently noted as convenient and close to attractions; guests appreciated parking availability and proximity to NYC/Prudential Center.
Room Quality
7.3
Rooms frequently described as comfortable with good bedding and water pressure, though size varied (small vs spacious), and some guests reported issues like leaking bathroom water, door latch concerns, broken hairdryer and hard water.
Amenities
6.9
Amenities include a well-liked indoor pool and pleasant grounds, but there were negatives: sauna temperature problems, pool noise from classes, very limited microwaves, and some worn fixtures.
Value for Money
6.1
Value perceptions were mixed: conveniences like parking were positive, but complaints about being charged twice for a hold, lack of included breakfast and service failures lowered perceived value.
Food and Beverage
7.7
Food received generally positive notes (good breakfast pastries and a great restaurant), though breakfast not being included and limited in-room options were drawbacks for some.
Overall Experience
8.1
Overall stays were often described as enjoyable and comfortable with many guests saying they'd return, but notable service incidents, noise and some maintenance issues created a mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Castle-Themed Luxury with Modern Comforts

Exquisite Dining and Wellness Facilities
Indulge in a culinary journey at Jester’s Court and Tipperary Pub. Unwind at the full-service health club with a running track, racquetball courts, hot tub, sauna, and available massages.

Convenient Amenities and Nearby Attractions
Enjoy rooms with flat-screen TVs, seating areas, and free Wi-Fi. Explore nearby Mazda Brook Golf Course, Drew University, Newark Liberty International Airport, and vibrant New York City.

Book your stay at Sheraton Parsippany Hotel to experience the perfect blend of medieval charm and contemporary luxury.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, the Club Lounge is closed on weekends.

Please note, for guests who book club rooms on weekends, breakfast coupons will be provided based on occupancy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Guest Reviews

7.3
Based on 456 reviews
Cleanliness: 8.1
Service: 5.6
Location: 8.6
Room Quality: 7.3
Amenities: 6.9
Value for Money: 6.1
Food and Beverage: 7.7
Overall Experience: 8.1
M
Monica • couple • us
9
We had a great stay here and will definitely be back! It was very convenient and close to everything we needed.
Pros:

Everything! Always wanted to stay there and we had the chance this week. Our room was small but very clean and the bed was so comfortable! Daily maid service was definitely a plus! 👍 We will definitely stay there again!

Cons:

The water in the tub was slow going down.

2026-10-31 • via Nuitee
A
Antoinette • couple • us
10
Our stay was like a dream.
Pros:

The gentleman who checked us in was very nice and made me feel very welcomed. We went to a concert at the Prudential Center in Newark and came back to Dolce instead of driving back home. It was very comfortable and very clean. Thank you!

Cons:

Shower did not totally turn off (room 642) but stuff happens.

2026-10-30 • via Nuitee
A
Anna • couple • us
7
Great place! Huge potential. I guess poor management
Pros:

Location is great! Rooms are specious with super comfortable bedding! Breakfast is delicious with great choices of pastries. Beautiful landscaping with cute trails to walk or jog around. Indoor pool with comfortable water temperature and lots of natural light.

Cons:

Water on the bathroom was constantly leaking. Found several two bugs and spider in the bedroom. No hangers in the closet. Hairdryer was almost falling apart. Tiles in the indoor pool with old cavity. Little sauna with temperature around 50•C , which is really funny and can’t even get your hot after 20 min. Also, Sundays morning at 8:30am swim classes for kids start, so trainers are yelling at the pool pretty crazy🫣 At the checkout not even one question sort of “How was your stay?” been asked)

2026-10-27 • via Nuitee
S
Sofia • couple • us
10
2026-10-27 • via Nuitee
V
Victoria • couple • us
9
Love this hotel!! Dark castle vibes
Pros:

Beautiful handsome hotel. Clean, comfortable, safe. Love the lotion and soap in the room too. Excellent water pressure. Great spacious room. Gorgeous property and views. Definitely would come back again.

Cons:

Got to make sure the room door is firmly clicked shut. Water was hard water. And although it’s too bad breakfast isn’t included, we wouldn’t have eaten it anyway because we have so many dietary restrictions so it wasn’t a problem. Wished we could have had more pillows but oh well

2026-10-26 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-10-26 • via Nuitee
M
miracle • couple • us
8
2026-10-26 • via Nuitee
T
Ted • couple • us
9
Overall it was good will stay there again
Pros:

Location and they allowed me to park there while I visited NYC

Cons:

They allowed a bus to park in the check-in area that tied up the whole area when I was trying to leave.

2026-10-24 • via Nuitee
A
Ashley • couple • us
5
Our room was nice, but there should be quiet hours enforced so other guests can sleep comfortably.
Pros:

The room and the aesthetic were nice

Cons:

There were teenagers roaming the property all night long. I’m not sure if there was some event or convention happening were they were taking up space in the hallways late at night and were very noisy. The room next to us had multiple kids (5 or 6) and we could hear them screaming around midnight so we had to blast the television to cover it up.

2026-10-22 • via Nuitee
A
Alyssa • couple • us
7
2026-10-22 • via Nuitee
A
Ashley • solo_traveller • us
10
Beautiful Hotel
Pros:

Easy parking. Fast elevators, never have to wait. Great restaurant. Large rooms. Beautiful hotel.

Cons:

No microwaves in the rooms or on each floor. 2 in the entire hotel and located on the first floor. Extremely inconvenient and a hazard having to carry hot food long distances.

2026-10-17 • via Nuitee
B
Brian • couple • us
10
Cons:

I didn't like the fact I was charged twice for the 75 dollar hold on my credit card

2026-10-17 • via Nuitee
Y
Yessica • couple • us
10
Todo bien
Pros:

Nice

Cons:

Nada

2026-10-16 • via Nuitee
G
Guillaume • couple • us
10
2026-10-16 • via Nuitee
K
KYUNG TAE • couple • us
10
Pros:

모든 점에서 좋았습니다.

2026-10-16 • via Nuitee
N
Nancy • family_with_children • us
3
Terribly rude staff, will never return and will be sure to let people know not to book here.
Pros:

The pool was great for my son.

Cons:

The staff was abhorrent and rude. They left my family without bedding for the sofa bed for over 4 hours after check in. This is after not accomodating my roll away bed request. Every time we asked for the bedding, they were rude. And to not even have free breakfast is ridiculous.

2026-10-15 • via Nuitee
G
Gary • solo_traveller • us
10
2026-10-14 • via Nuitee
R
Ronald • couple • us
6
The grounds and the staff, especially the gentleman tending bar were top notch.
Pros:

I travel for work close to 200 days out of the year. The exterior of Dolce by Wyndham is unmatched in the interior, while the exterior is grand and impressive, the interior is meh’ and dirty.

Cons:

Cleanliness

2026-10-13 • via Nuitee
S
Shannon • family_with_children • us
5
Excellent location
Pros:

The price was great! Location perfect, close to everything. Pool was also great, definitely worth it!

Cons:

Room was small, will definitely book two rooms next time. Breakfast was okay, staff at breakfast take their jobs seriously, my daughter didn’t get to eat as she spilled juice and I wanted to take cereal (closed) with us so she could have later and I got remprimanded for trying to take food out.

2026-10-13 • via Nuitee
C
Christa • solo_traveller • us
4
2026-10-13 • via Nuitee