Pan Pacific Perth

Hotels
•
Pan Pacific Hotels & Resorts
8.7 (4915 reviews)
207 Adelaide Terrace , Perth , au
+61 8 9224 7777

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Great location
Cons:
Some cleanliness issues
Pillows uncomfortable
Overpriced amenities

Categories

Cleanliness
8.36
Reviews mentioned clean rooms; however, concerns about specific items not being clean were noted.
Service
9.13
Multiple reviews praised exceptional service from staff, highlighting their friendliness and helpfulness.
Location
8.97
Location received positive mentions for being central and convenient for activities.
Room Quality
8.62
Rooms were described as clean and comfortable, with some concerns about pillows and room size.
Amenities
8.65
Good facilities were acknowledged; however, some reviews felt enhancements were necessary.
Value for Money
8.01
Some reviews felt the hotel was overpriced for what was provided, particularly regarding room service.
Food and Beverage
8.86
Positive comments about dining experiences, particularly breakfast and restaurant quality.
Overall Experience
9.03
Generally, guests expressed high satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:46

Property Description

Luxurious Accommodation
Pan Pacific Perth offers a wide range of guest rooms and suites, each designed for comfort and style. From modern amenities to elegant decor, our accommodations provide the perfect retreat during your stay in Perth.

Dining and Entertainment
Indulge in a culinary journey at our onsite venues. From freshly baked pastries at Lobby Café to exciting sports games at Hill Street Sports Bar and Restaurant, there's something for every palate. Unwind at The Stage with creative cocktails or savor award-winning Peruvian cuisine at UMA Restaurant.

Convenient Location and Awards
Situated in the bustling Perth CBD and near the picturesque Swan River, our hotel is the ideal choice for both leisure and business travelers. With accolades like Trip Advisor's Traveller's Choice Winner, Pan Pacific Perth promises a memorable experience for all guests.

To experience the epitome of luxury and hospitality, book your stay at Pan Pacific Perth today!

Important information:

Please note that there is a 1.25% charge when you pay with a Visa, MasterCard, American Express or Union Pay credit card.

Please also note that there is a 3% charge when you pay with a Diners Club or JCB credit card, and a 0.99% charge when you pay via AliPay.

Please note that you will be asked to pay the following charges at the hotel:
Deposit: AUD 100 minimum per night

Please note that there is a parking height restriction of 6.2 feet.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Property Video

Guest Reviews

8.7
Based on 4915 reviews
Cleanliness: 8.36
Service: 9.13
Location: 8.97
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.01
Food and Beverage: 8.86
Overall Experience: 9.03
T
Tyson Barnett • couple • au
10
Easy to get to and walking distance to concert
Pros:

Close to concert

Cons:

Hit my elbow on shower door

2026-08-29 • via Nuitee
V
Victoria • couple • au
10
2026-08-29 • via Nuitee
K
Kim • couple • es
8
2026-08-29 • via Nuitee
D
Derrick • couple • au
10
Pros:

Cleanliness and comfort

2026-08-27 • via Nuitee
L
Lee • solo_traveller • gb
10
2026-08-27 • via Nuitee
K
Khairulhaziq Bin • solo_traveller • sg
8
2026-08-26 • via Nuitee
F
Felicity • couple • au
8
Pros:

Almost everything, really lovely

Cons:

The late night room service menu was very restricted, and the main issue was the pillows were all so fat, they were impossible to sleep on. But everything else was great!

2026-08-26 • via Nuitee
S
Saif • couple • au
10
2026-08-25 • via Nuitee
L
Logan • couple • au
10
2026-08-25 • via Nuitee
Z
Zac • solo_traveller • au
10
2026-08-25 • via Nuitee
S
Sharlene • couple • au
9
Pros:

Modern, a range of facilities and dining, easy access to transportation, safe

2026-08-25 • via Nuitee
F
Farzana • extended_group • gb
7
It was a pleasant stay
Pros:

The location was good and price I paid was good

Cons:

The hotel rooms are not upto 5 star standard
It is 4 star standard
The rooms are very small
Bed is not that comfortable
Lobby is good but rooms can be better

2026-08-24 • via Nuitee
J
Joel • couple • au
10
Pros:

The location was fantastic . The staff were top notch very professional and helpful.

2026-08-24 • via Nuitee
S
Star • solo_traveller • au
10
Pros:

Staff service, cleanliness of room, breakfast

2026-08-23 • via Nuitee
T
Tamika • couple • au
7
Pros:

Staff were very friendly and went out of their way to make us feel welcome.
Facilities were clean and tidy. Foyer had a lovely smell and generally a lovely environment.

Cons:

The walls seem thin. We could hear the people in the room next to us quite easily and the closing of doors in other rooms was loud.

2026-08-23 • via Nuitee
N
Nazish • family_with_children • gb
4
2026-08-23 • via Nuitee
K
Kelly • couple • au
8
2026-08-23 • via Nuitee
A
Anthea • solo_traveller • au
9
Great hotel
Pros:

Lovely staff. Nice clean room. Fairly central to where we needed to be. Bed was large, just a little too soft.

Cons:

Could have had more rails in the bathroom. The bathroom was large enough to have another 3 rails. But that's all we found 'wrong'.

2026-08-23 • via Nuitee
R
Rainer • couple • au
9
Late arrival, warm human welcome in the Club lounge, spacious Club Suite that felt almost perfect—renovations already ha
Pros:

We arrived late, tired, and expecting the usual “check-in and goodnight” routine. What we got instead was a warm, human welcome—especially in the Club lounge, where the staff went over and above to make us settle in comfortably. Service was professional without feeling automated; conversations flowed easily, and it never felt like we were interrupting anyone’s workflow.
We stayed in a Club Suite, which was spacious with a separate lounge/dining area that could be closed off from the bedroom with sliding doors—a layout that made the stay feel more like home. The bathroom was generous, and the extra toiletries were a thoughtful touch.
The food was genuinely delicious (not just “good for a hotel”), and having Pommery as the house champagne felt like a small luxury that matched the mood. Across the hotel, the vibe was consistently welcoming and professional.

A special mention to Maarja-Liis at reception: friendly, professional, and the kind of person who makes the “back to reality” moment feel a little less heavy. We’ll be back.

Cons:

If I’m being honest, the only thing keeping this from feeling truly exceptional is that the rooms could use a light refresh. The building is starting to show its age, and small details—like windows that don’t get cleaned regularly—really stand out when everything else is so polished. A little uplift in the room finishes would bring the experience fully in line with the excellent service.

2026-08-23 • via Nuitee
K
KHIA TECK • solo_traveller • sg
10
A good place to freshen up after a long flight before venturing out into Perth and beyond.
Pros:

Well appointed room with super comfy bed and robes. Central location, a short walk to the lovely Foreshore and Margaret Quay. The Nespresso machine in the room for a quick refresh. Helpful reception and concierge.

Cons:

The ongoing renovations to the pool. Hope they get it sorted by Spring.

2026-08-22 • via Nuitee