Pan Pacific Perth

Hotels
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Pan Pacific Hotels & Resorts
8.7 (4568 reviews)
207 Adelaide Terrace , Perth , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Great location
Cons:
Some cleanliness issues
Pillows uncomfortable
Overpriced amenities

Categories

Cleanliness
8.36
Reviews mentioned clean rooms; however, concerns about specific items not being clean were noted.
Service
9.13
Multiple reviews praised exceptional service from staff, highlighting their friendliness and helpfulness.
Location
8.97
Location received positive mentions for being central and convenient for activities.
Room Quality
8.62
Rooms were described as clean and comfortable, with some concerns about pillows and room size.
Amenities
8.65
Good facilities were acknowledged; however, some reviews felt enhancements were necessary.
Value for Money
8.01
Some reviews felt the hotel was overpriced for what was provided, particularly regarding room service.
Food and Beverage
8.86
Positive comments about dining experiences, particularly breakfast and restaurant quality.
Overall Experience
9.03
Generally, guests expressed high satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:46

Property Description

Luxurious Accommodation
Pan Pacific Perth offers a wide range of guest rooms and suites, each designed for comfort and style. From modern amenities to elegant decor, our accommodations provide the perfect retreat during your stay in Perth.

Dining and Entertainment
Indulge in a culinary journey at our onsite venues. From freshly baked pastries at Lobby Café to exciting sports games at Hill Street Sports Bar and Restaurant, there's something for every palate. Unwind at The Stage with creative cocktails or savor award-winning Peruvian cuisine at UMA Restaurant.

Convenient Location and Awards
Situated in the bustling Perth CBD and near the picturesque Swan River, our hotel is the ideal choice for both leisure and business travelers. With accolades like Trip Advisor's Traveller's Choice Winner, Pan Pacific Perth promises a memorable experience for all guests.

To experience the epitome of luxury and hospitality, book your stay at Pan Pacific Perth today!

Important information:

Please note that there is a 1.25% charge when you pay with a Visa, MasterCard, American Express or Union Pay credit card.

Please also note that there is a 3% charge when you pay with a Diners Club or JCB credit card, and a 0.99% charge when you pay via AliPay.

Please note that you will be asked to pay the following charges at the hotel:
Deposit: AUD 100 minimum per night

Please note that there is a parking height restriction of 6.2 feet.Swimming pool: Closed from Tue, Jun 2, 2026 until Fri, Jul 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 40 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for AUD 70 per person per night when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4568 reviews
Cleanliness: 8.36
Service: 9.13
Location: 8.97
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.01
Food and Beverage: 8.86
Overall Experience: 9.03
A
angela • solo_traveller • ie
7
Pros:

Clean, friendly staff

Cons:

The pool area shabby needs painting

2026-05-30 • via Nuitee
C
Clare • couple • au
8
Great central hotel with great room and facilities
Pros:

The club lounge advantages were amazing value for money

Cons:

Staff seemed too busy to assist you

2026-05-29 • via Nuitee
J
jellerby • solo_traveller • au
5
2026-05-29 • via Nuitee
J
Jennifer • couple • au
10
2026-05-29 • via Nuitee
L
Lesley R Wacando • solo_traveller • au
10
The Hotel with Professional Hospitality High Quality Service.
Pros:

THE BEST BEDS EVER/BEST SLEEP EVER
1.In room dining❤️
2.Checking in is always so relaxing and very nice hospitality
3. Concierge, the best!

2026-05-29 • via Nuitee
J
jean michel • solo_traveller • sg
7
2026-05-29 • via Nuitee
C
Coles • couple • au
7
2026-05-29 • via Nuitee
S
shivraj bhal • solo_traveller • sg
4
Pros:

Interaction with staff

Cons:

Cleaning of room utilities....room service need some help ...rubbish not collected from outside of the room for 2 days ...

2026-05-28 • via Nuitee
A
Arman • couple • au
9
2026-05-28 • via Nuitee
J
Jennifer J • solo_traveller • au
9
Cons:

I felt the room was not as clean as many I have stayed in. It was clean but bits had been missed

2026-05-28 • via Nuitee
S
Shiyi • couple • nz
10
2026-05-28 • via Nuitee
A
Anthony julian • couple • au
10
Very comfortable stay ,great breakfast
Pros:

Every thing was great

Cons:

Nothing

2026-05-28 • via Nuitee
J
Jo • couple • au
9
Great place to stay, we’ll be back !
Pros:

Convenient location , Amanda on reception was BRILLIANT so happy kind and helpful

2026-05-28 • via Nuitee
H
Helen • solo_traveller • au
10
2026-05-28 • via Nuitee
A
Ann • solo_traveller • au
10
Pros:

First time staying at this hotel. Came with my son for the hbf run for a reason. Fabulous room and facilities.

Cons:

No negatives

2026-05-28 • via Nuitee
L
Leon • solo_traveller • au
10
2026-05-28 • via Nuitee
C
Cassandra • solo_traveller • au
10
I would highly recommend a stay. The location is fabulous with the riverfront only steps away fantastic food options. Th
Pros:

Fantastic service very clean and beautifully presented. Staff are very professional but welcoming and very friendly.

Cons:

Nothing to report

2026-05-27 • via Nuitee
L
Lesley R Wacando • solo_traveller • au
10
Pros:

Everything

2026-05-27 • via Nuitee
M
Mark • solo_traveller • au
10
2026-05-27 • via Nuitee
S
Stephen • couple • au
6
2026-05-27 • via Nuitee