Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful oceanfront views
Great amenities
Cons:
Cleanliness issues
Busy pool area
Location may not be ideal for some

Categories

Cleanliness
7.64
Some reviews mentioned issues with cleanliness, specifically regarding room service and external areas.
Service
9.11
Numerous reviews highlighted exceptional service and friendly staff.
Location
8.15
Location has both pros and cons, being peaceful but not central.
Room Quality
9.1
Many reviewers mentioned upgraded rooms and oceanfront views.
Amenities
8.63
Amenities like the pool and gym received positive mentions.
Value for Money
8.59
Overall positive experiences indicate good value considering the service and amenities.
Food and Beverage
8.14
Breakfast and dining options were praised, though some service issues were noted.
Overall Experience
8.61
Reviewers expressed strong satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:38

Property Description

Luxurious Oceanfront Resort
This exclusive 5-star oceanfront resort in Rio's trendy Leblon Beach offers a newly redesigned pool area with a JacuzziⓇ facing the ocean and lush tropical landscape. Guests can enjoy free WiFi throughout the hotel.

Dining and Entertainment
Indulge in noble cuts of meat at Casarão Restaurant, Italian cuisine at Bene Restaurant, and innovative cocktails at Dry Martini Bar. For breathtaking ocean views, head to L'Etoile on the 26th floor. Casa da Cachaça offers specialty snacks and drinks by the pool.

Relaxation and Comfort
Unwind at the well-equipped gym or Shine Spa, and retreat to spacious rooms with modern decor, air conditioning, and private balconies overlooking the beach. Don't miss out on exploring Christ the Redeemer and Tijuca Forest nearby.

To book your luxurious stay at Sheraton Grand Rio, visit our website now!

Important information:

Guests need to meet the requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination.

Please note that pets are allowed only in the Ocean Front Suite and for a surcharge. They must have up to 18 kg. Please contact property for further details.

For Non-Refundable Policy Rates, the hotel requires a guarantee, either in the form of a credit card payment or money transfer. Please note for credit card payments, the hotel requires authorization in the form of a photocopy of the front and back of the credit card.

Guests must present the same credit card used at the time of the booking for guarantee or pre-payment reservations. In case a third party is responsible for the payment, they must contact the hotel prior to check-in to provide properly documentation.

Bath tubs are provided upon availability. The single beds offered are auxiliary beds.

According to Brazilian laws (Article 82 – Statute of Child and Adolescent Law No. 8069/90), for reservations with children between 0 and 18 years of age, parents or guardians must present at check-in, documentation of the child (passport or birth certificate). In case the child is accompanied by a guardian, it is mandatory to possess authorization term of Juvenile Court for travel with others.

This hotel provides free breakfast for children with 5 years and younger. Children 6 years and older (up to 12 years old) get a 50% breakfast discount.

Please note that guests can choose between the use of 02 bicycles for one hour simultaneously or use of 01 bicycle for two hours.

Please note that the resort fee includes:
- Wireless enhanced high speed internet access in the rooms and in public areas;
- 2 welcome drinks per stay;
- Access to the Shine Spa lounge and relaxing room, including dry sauna or steam room, with toiletries and locker;
- 1 hour tennis courts daily with 2 rackets and balls;
- 20% off on Shine Spa and Beauty Salon services;
- 10% discount on lunch buffet;
- Parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Location

Guest Reviews

8.5
Based on 4122 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
L
Luis extended_group br
10
Excelente! Vale a pena!
Pros:

Tudo excelente e de muito bom gosto! Hotel aconchegante!

2026-08-16 via Nuitee
V
Veronique family_with_children ch
9
Pros:

I loved the pool and the fact that you had many restaurants in the hotel to choose from. I also appreciated the direct access to the beach from the pool area. I loved the staff. Everyone was extremely helpful and polite and kind. I‘ll definitely go back and can only recommend it.

Cons:

One of the negatives is that the hotel at the end of the beach strip and not in the middle of the action. It depends what you are looking for. For me this was a big plus!

2026-08-15 via Nuitee
T
Tozzelli family_with_children ar
5
Pros:

El lugar, las instalaciones y la pileta con salida a la playa... hermoso.

Cons:

El servicio muy malo, la atención pésima.

2026-08-15 via Nuitee
M
Michelle family_with_children cl
10
Exquisito el hotel
Pros:

Todo impecable, las instalaciones excelentes.

Cons:

Lo único que pudiera decir es que para todo hay que moverse en taxi

2026-08-15 via Nuitee
L
Lavinia family_with_children at
7
Wir hatten insgesamt einen sehr angenehmen Aufenthalt! Die Lage in Leblon ist traumhaft schön und ruhig, und das Frühstü
2026-08-14 via Nuitee
G
Guillermo family_with_children cl
10
2026-08-14 via Nuitee
J
julien family_with_children fr
3
mauvaise expérience pour un prix très élevé.
Pros:

Les équipements: piscine, salle de sport et courts de tennis.

Cons:

Les restaurants hors de prix et de qualité très moyenne que ce soit pour le petit déjeuner, déjeuner ou dîner.
L’emplacement de l’hôtel qui oblige à prendre un taxi pour aller en ville (ou de marcher 20 minutes en plus de la balade prévue).
Le personnel très peu arrangeant : à notre arrivée à 16h notre chambre n’était pas prête.
Le petit déjeuner commandé exceptionnellement dans la chambre la veille n’avait pas été prise en compte.
Le late Check out impossible.
Le taxi commandé par hôtel à 200BRL, alors qu’un Uber en coûte 120.

2026-08-14 via Nuitee
R
Rencoret extended_group cl
9
Muy bien, 100% recomendable
Pros:

Si

Cons:

Ascensores deben ser inteligentes y eficientes

2026-08-14 via Nuitee
C
Carolina solo_traveller br
5
2026-08-13 via Nuitee
P
prado solo_traveller br
10
2026-08-13 via Nuitee
H
Hans solo_traveller nl
1
Pros:

Het uitzicht.

Cons:

Luide muziek bij zwembad, ook in de kamer te horen. Personeel wat de tennisrackets uit moet geven heeft er niets van begrepen. Management zo niet minder.

2026-08-12 via Nuitee
M
Monica couple sv
10
Enjoyed my vacations at this property
Pros:

Cleanliness and the private strip of beach

Cons:

Flexibility to program an early check in

2026-08-11 via Nuitee
K
Koray solo_traveller tr
10
2026-08-11 via Nuitee
F
Francisco couple us
8
Pros:

Good location, nice pool and beach. Room a little worn out.

Cons:

Price is high for the hotel

2026-08-11 via Nuitee
E
E. couple de
6
Pros:

Gute Lage, leckeres Frühstück und toller Blick auf das Meer

Cons:

Fahrstuhl oft ausgefallen, Toilette ständig verstopft, nach Zimmerwechsel großes Zimmer mit leider lauten Fahrstuhlgeräuschen erhalten

2026-08-11 via Nuitee
J
jiren couple za
8
2026-08-11 via Nuitee
M
Marcelo couple br
3
2026-08-10 via Nuitee
W
Weickert couple br
8
2026-08-10 via Nuitee
R
Rosiane extended_group br
8
Pros:

Hotel bem localizado, funcionários atenciosos, a cama super confortável.

Cons:

O check-in as 15 horas, o acesso ao quarto, o cartão não dá acesso a outro andar, o cartão desmagnetiza, achei bem burocrático.

2026-08-10 via Nuitee
A
ALEJANDRA couple co
10
2026-08-09 via Nuitee