Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful oceanfront views
Great amenities
Cons:
Cleanliness issues
Busy pool area
Location may not be ideal for some

Categories

Cleanliness
7.64
Some reviews mentioned issues with cleanliness, specifically regarding room service and external areas.
Service
9.11
Numerous reviews highlighted exceptional service and friendly staff.
Location
8.15
Location has both pros and cons, being peaceful but not central.
Room Quality
9.1
Many reviewers mentioned upgraded rooms and oceanfront views.
Amenities
8.63
Amenities like the pool and gym received positive mentions.
Value for Money
8.59
Overall positive experiences indicate good value considering the service and amenities.
Food and Beverage
8.14
Breakfast and dining options were praised, though some service issues were noted.
Overall Experience
8.61
Reviewers expressed strong satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:38

Property Description

Luxurious Oceanfront Resort
This exclusive 5-star oceanfront resort in Rio's trendy Leblon Beach offers a newly redesigned pool area with a JacuzziⓇ facing the ocean and lush tropical landscape. Guests can enjoy free WiFi throughout the hotel.

Dining and Entertainment
Indulge in noble cuts of meat at Casarão Restaurant, Italian cuisine at Bene Restaurant, and innovative cocktails at Dry Martini Bar. For breathtaking ocean views, head to L'Etoile on the 26th floor. Casa da Cachaça offers specialty snacks and drinks by the pool.

Relaxation and Comfort
Unwind at the well-equipped gym or Shine Spa, and retreat to spacious rooms with modern decor, air conditioning, and private balconies overlooking the beach. Don't miss out on exploring Christ the Redeemer and Tijuca Forest nearby.

To book your luxurious stay at Sheraton Grand Rio, visit our website now!

Important information:

Guests need to meet the requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination.

Please note that pets are allowed only in the Ocean Front Suite and for a surcharge. They must have up to 18 kg. Please contact property for further details.

For Non-Refundable Policy Rates, the hotel requires a guarantee, either in the form of a credit card payment or money transfer. Please note for credit card payments, the hotel requires authorization in the form of a photocopy of the front and back of the credit card.

Guests must present the same credit card used at the time of the booking for guarantee or pre-payment reservations. In case a third party is responsible for the payment, they must contact the hotel prior to check-in to provide properly documentation.

Bath tubs are provided upon availability. The single beds offered are auxiliary beds.

According to Brazilian laws (Article 82 – Statute of Child and Adolescent Law No. 8069/90), for reservations with children between 0 and 18 years of age, parents or guardians must present at check-in, documentation of the child (passport or birth certificate). In case the child is accompanied by a guardian, it is mandatory to possess authorization term of Juvenile Court for travel with others.

This hotel provides free breakfast for children with 5 years and younger. Children 6 years and older (up to 12 years old) get a 50% breakfast discount.

Please note that guests can choose between the use of 02 bicycles for one hour simultaneously or use of 01 bicycle for two hours.

Please note that the resort fee includes:
- Wireless enhanced high speed internet access in the rooms and in public areas;
- 2 welcome drinks per stay;
- Access to the Shine Spa lounge and relaxing room, including dry sauna or steam room, with toiletries and locker;
- 1 hour tennis courts daily with 2 rackets and balls;
- 20% off on Shine Spa and Beauty Salon services;
- 10% discount on lunch buffet;
- Parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Location

Guest Reviews

8.5
Based on 4152 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
B
Byron • family_with_children • cl
10
Muy buen lugar como estancia familiar y volveríamos encantados
Pros:

Orden, limpieza, predisposición y educación de todos los empleados

Cons:

Todo estuvo bien

2026-09-20 • via Nuitee
C
Colette • couple • ch
6
Hôtel globalement, correct, mais il mérite un rafraîchissement.
Pros:

La vue, les piscines chauffées.

Cons:

Tarif trop cher pour la qualité des chambres offertes

2026-09-18 • via Nuitee
A
Aldert • couple • nl
8
Heel fijn
Pros:

De vriendelijkheid van het personeel

Cons:

We hadden een kamer naast de , dit gaf een hoop herrie

2026-09-17 • via Nuitee
J
Jaime • couple • uy
6
Regular.
Pros:

Desayuno con buen cafe y jugo de naranja, el lugar esta siempre lleno y es muy ruidoso. Falta personal para atender las mesas.

Cons:

La experiencia en si. Llegamos y en la habitacion no habia bata, pantuflas, gel de ducha, etc. Los ascensores son muy lentos, solo 2 personas para el check in en un hotel asi de grande. La comida en la piscina esta muy bien, pero demora demasiado. Como que falta personal o no esta bien entrenado. Un dia no nos hicieron el cuarto, a pesar que llamamos 2 veces para que lo hagan.

2026-09-17 • via Nuitee
P
paola sandy • family_with_children • bo
8
Pros:

SI TODO ESTABA PERFECTO.

Cons:

EXCEPTO LA POLÍTICA QUE TIENEN DE NO LLEVAR NADA ALA HABITACIÓN PARA QUE COMA MI HIJA QUE SE DURMIÓ EN EL HORARIO ESTABLECIDO.

2026-09-16 • via Nuitee
K
Karine • family_with_children • de
9
Top Service und traumhafte Lage und Aussicht
Pros:

Traumhafte Lage/Bucht und wunderschöne Aussicht. Tolles Frühstücksbüffet, sehr gute Restaurants und super Service

Cons:

Bei großer Auslastung ist es zu laut und der Frühstücksraum ist überlastet

2026-09-14 • via Nuitee
H
HB Brazil • solo_traveller • br
2
2026-09-14 • via Nuitee
G
Gonzalo • solo_traveller • ar
9
2026-09-14 • via Nuitee
E
Edmila • extended_group • br
10
O hotel todo é perfeito, mas o tratamento dado aos hospedes supera as expectativas. Amei!
Pros:

O café da manhã é impressionantemente excelente.

Cons:

nada

2026-09-14 • via Nuitee
A
Almira • solo_traveller • kz
10
2026-09-13 • via Nuitee
E
EDILSON • couple • br
4
Tem q ter mais cuidado com o hotel na limpeza no atendimento
Pros:

O lugar já é tudo a beleza
A localizacao

Cons:

Como já fomos outras vezes
Achamos a roupa de cama pior estragada
Banheiro com vazamento

2026-09-13 • via Nuitee
R
Raquel • couple • br
10
2026-09-12 • via Nuitee
A
Ana • family_with_children • es
9
2026-09-12 • via Nuitee
C
Capetini • couple • br
10
2026-09-12 • via Nuitee
V
Verónica • family_with_children • cl
10
Muchas felicidad
Pros:

Confort, personal muy amable, playa muy rico, desayuno completo

Cons:

Las toallas muy mala calidad, casi no secaban

2026-09-12 • via Nuitee
R
Rafael • family_with_children • br
7
2026-09-12 • via Nuitee
M
Mahé • solo_traveller • fr
8
Pros:

Salle de sport , restaurant , vue , petit dej

Cons:

Ménage pas tous les jours / bruit / manque de modernité

2026-09-11 • via Nuitee
C
camila • solo_traveller • cl
8
Muy cómodo y bueno en comparación con otros hoteles de Rio
Pros:

Le desayuno es muy bueno.

Cons:

El staff no es muy amigable. Las habitaciones son antiguas necesitan ser actualizadas

2026-09-10 • via Nuitee
S
Simone • family_with_children • it
10
2026-09-10 • via Nuitee
C
Cecilia • solo_traveller • cl
10
perfecto , cómodo y de personal muy amable
Pros:

sí perfecto

Cons:

le faltan amenitis como zapato de levantarse o batas , tal como son el resto de los Sheraton, pero el resto todo bien

2026-09-09 • via Nuitee