Sheraton Buenos Aires Hotel & Convention Center

Hotels
•
Sheraton
7.9 (421 reviews)
San Martin 1225 , Buenos Aires , AR
+54 11 4318-9000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional customer service
Beautiful hotel and location
Cons:
Issues with cleanliness
High price

Categories

Cleanliness
6.98
Mention of mold in the pool area and general dissatisfaction with room cleanliness.
Service
8.45
Exceptional customer service noted throughout several reviews, particularly from staff members.
Location
8.49
Unbeatable location for exploring the city with easy access.
Room Quality
7.94
Recently renovated rooms, modern design, with some issues in cigarette smell in one room.
Amenities
7.97
Good fitness center and pool facilities, though some complaints about delays in check-in and check-out.
Value for Money
7.43
Some complaints about pricing being on the expensive side.
Food and Beverage
7.98
Delicious food noted in the restaurant, but some variety issues mentioned at breakfast.
Overall Experience
7.95
Overall satisfaction expressed, though issues with cleanliness and price have been noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:23

Property Description

Luxurious Accommodation with Stunning River Views
Experience elegance and comfort at Sheraton Buenos Aires Hotel & Convention Center, just steps away from Florida Street. Admire the beauty of La Plata River from your plush room featuring satellite TV and city views.

Dining Excellence and Relaxation
Indulge in authentic Italian dishes at Buono Ristorante or sip fine drinks at the lobby bar. Unwind at the spa with a sauna and heated pool, or bask in the sun by the outdoor pool.

Convenience and Service
Benefit from airport shuttles arranged by the 24-hour front desk. With proximity to both domestic and international airports, your travels are simplified.

Book now to elevate your stay at Sheraton Buenos Aires Hotel & Convention Center!

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Please note that, in accordance with CABA's laws, guests under 17-years-old that are accompanied by their parents must all present their ID's, passports or marriage certificate at the front desk. In the case under-aged guests are accompanied by a legal guardian, he/she must present the correct certification, plus both's IDs or passports at the front desk. In the case under aged guests are accompanied by an authorized tutor, he/she must present a valid certificate issued by the minor's parents, plus both's IDs or passports.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Mar 15, 2026 until Tue, Dec 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Location

Guest Reviews

7.9
Based on 421 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.95
A
Alejandro • solo_traveller • cl
10
Pros:

Desayuno muy bueno, hotel muy bien equipado, personal muy atento. Una gran experiencia

2026-10-15 • via Nuitee
R
roberto • couple • ar
9
Opcion de lujo en bs as
Pros:

El desayuno ecxelente, muy variado, muy buena calidad, muy bien la recepcion y los mozos, lo mejor del hotel sin dudas, conformtable el salon
El lobby excelente tb, dan ganas de quedasse ahi

Cons:

tuvimos inconvenientes con el check in por problemas de conectividad, y no pude conetctar el wifi tampoco

2026-10-12 • via Nuitee
F
Fabricio • extended_group • br
10
Perfeita
Pros:

Tudo excelente

2026-10-12 • via Nuitee
R
Rafael • solo_traveller • cl
5
Estadía por trabajo con un mal descanso
Pros:

Ubicación por la cercanía con mis actividades laborales el desayuno estaba bien común en un hotel de esta categoría

Cons:

Habitaciones RUIDOSAS poco aislamiento de los ruidos molestos especialmente en la noche en los pasillos
además la habitación de arriba caminaban o movían algún mueble y se escuchaba fuerte incluso despertándome en la noche
Los portazos de las otras habitaciones también son muy molestos a altas horas de la noche , uno espera poder descansar después de un día de trabajo.

2026-09-19 • via Nuitee
J
Jorge • solo_traveller • ar
9
Pros:

Todo, un lujo de Hotel, estuve en congreso de gastroenterologia, Todo muy bueno, FELICITACIONES.

2026-09-19 • via Nuitee
Z
Zuñiga • couple • cl
9
DE TODO MI GUSTO
Pros:

HABITACION 413 , LA ATENCOON DEL PERSONAL

Cons:

PODRIA MEJORAR LOS TIEMPOS DE ESPERA EN EL DESAYUNO

2026-09-14 • via Nuitee
R
rossi • solo_traveller • ar
10
Cons:

El estacionamiento a mi cargo

2026-09-10 • via Nuitee
M
Maria Ximena • solo_traveller • ar
6
No hay relación calidad precio y el personal es frío y deshumanizado
Pros:

Amplitud y limpieza

Cons:

Está un poco añeja

2026-09-07 • via Nuitee
C
Camilo alonso • solo_traveller • cl
5
2026-09-07 • via Nuitee
D
Daniel • couple • au
8
2026-09-06 • via Nuitee
R
Randal • couple • cr
9
2026-09-01 • via Nuitee
D
Dylan • couple • gb
5
2026-08-31 • via Nuitee
K
KUO • solo_traveller • cl
10
2026-08-31 • via Nuitee
C
Carolina • solo_traveller • us
10
Pros:

Service, location, views, spacious.

2026-08-23 • via Nuitee
R
Rashed • solo_traveller • ae
8
Good location
Pros:

Staff and location

2026-08-22 • via Nuitee
F
floriano • couple • it
8
2026-08-18 • via Nuitee
Y
Yanina • couple • ar
8
Pros:

Atencion del personal

Cons:

Ruido de la calle que no te deja dormir en absoluto. Me aloje en la habitacion NO reformada y a comparacion con la nueva es mas comoda por sus dimenciones y las del baño pero tiene 0 aislacion del ruido.

2026-08-18 • via Nuitee
R
Rashed • family_with_children • ae
8
Good location to explore the shopping streets like Florida and recoleta
Pros:

Location and staff

Cons:

Breakfast can be better , amenities in the room should be more .

2026-08-17 • via Nuitee
F
Fitoro73 • solo_traveller • pe
9
Pros:

Todo normal

2026-08-12 • via Nuitee
F
Fernando • couple • uy
10
Impecable
Pros:

Todo muy bien. Contar con el Lounge fue muy practico.

Cons:

La habitación muy bien pero recomiendo saquen las bañeras por los riesgos para personas mayores

2026-08-10 • via Nuitee