Sheraton Centre Toronto Hotel

Hotels
•
Sheraton
8.5 (3547 reviews)
123 Queen Street West , Toronto , CA
+1 416-361-1000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited food options
Cold pool area

Categories

Cleanliness
8.58
The rooms were clean every day.
Service
9.05
The staff were friendly, knowledgeable, and helpful.
Location
9.09
The location is excellent with many nearby amenities.
Room Quality
8.54
Rooms are spacious and very comfortable.
Amenities
8.07
Facilities and services are good, but some amenities may not meet expectations.
Value for Money
8.53
The price is reasonable given the location and service.
Food and Beverage
7.58
Food was fine but breakfast options were limited.
Overall Experience
8.55
Overall, a great stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:37

Property Description

Luxurious Downtown Toronto Stay

Upscale Amenities: Enjoy a lavish experience with an indoor/outdoor heated pool, a modern gym, and a renovated 43rd floor Club Lounge.

Elegant Guest Rooms: Relax in spacious rooms featuring a mahogany work desk, marble bathrooms, a flat-screen TV with in-room movies, and a coffee maker.

Convenient Location: Explore Toronto with ease as the hotel is a stone's throw away from Nathan Phillips Square and CF Toronto Eaton Centre, and within walking distance of major attractions like the Metro Toronto Convention Centre and the Air Canada Centre.

Ready to experience luxury in the heart of Toronto? Book your stay at the Sheraton Centre Toronto Hotel now.

Important information:

Please note the credit card used for booking must be presented at time of check in. Please contact hotel to obtain 3rd party authorization form.

Please note that the breakfast inclusive rate includes the buffet breakfast.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8.5
Based on 3547 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 7.58
Overall Experience: 8.55
L
Laura • couple • ca
6
2026-10-14 • via Nuitee
S
SJKQ • solo_traveller • be
9
Pros:

Ontbijt was zeer goed

Cons:

Op één van onze kamers waren de gordijnen gescheurd en vuil

2026-10-13 • via Nuitee
A
ARZU • couple • tr
9
2026-10-13 • via Nuitee
N
Nisar • family_with_children • us
5
Please do better.
Pros:

It’s in downtown and public parking is just opposite side of the road. The beds were clean and restrooms were washed. The brought the microwave so I could reheat any food.

Cons:

For the amount they charge, the amenities didn’t match. For example the shampoo finished and wasn’t refilled, there was no toothpaste or cotton buds. Housekeeping only cleaned the convenient parts. WiFi was a real mess. The app never worked for me.

2026-10-12 • via Nuitee
S
Sukhvinder • couple • gb
5
.
Pros:

.

Cons:

Out dated needs an upgrade

2026-10-12 • via Nuitee
G
Giovanna • couple • ca
10
2026-10-12 • via Nuitee
D
Daniela • solo_traveller • at
8
2026-10-11 • via Nuitee
R
Romeo • family_with_children • md
9
2026-10-09 • via Nuitee
이 • solo_traveller • us
7
2026-10-09 • via Nuitee
A
Anne • solo_traveller • be
6
Zeer matig en veel te duur voor wat het is
Pros:

De ligging

Cons:

De kamer was veel te ondermaats voor de prijs. Zelfs de gordijnen vertoonden scheuren.. heel straf

2026-10-09 • via Nuitee
I
Irena • solo_traveller • hr
9
Pros:

Great location for Toronto and a fair price. The hotel is much better than most others in this area.

Cons:

It's a shame that you cannot pay for breakfast along with the room reservation!

2026-10-07 • via Nuitee
C
CARMEN • extended_group • es
7
2026-09-19 • via Nuitee
T
Timothy • couple • ca
9
2026-09-19 • via Nuitee
S
Sokhna • solo_traveller • sn
6
2026-09-19 • via Nuitee
R
ROY • couple • tt
10
2026-09-18 • via Nuitee
A
Antonio • couple • it
8
Pros:

posizione ottima, forse un pò grande per le nostre aspettative. La colazione a la carte non mi è piaciuta molto

2026-09-18 • via Nuitee
H
Hywel • couple • gb
10
First class.
Pros:

First class hotel.
Good location excellent breakfast very friendly staff.

Cons:

Nothing

2026-09-18 • via Nuitee
T
TUGBA • family_with_children • tr
8
Cons:

Sadece cıkıs yaptıktan sonra provizyonun gec iade edilmesi problem oldu. Pek cok defa yazıp zaman kaybetmek zorunda kaldım.

2026-09-17 • via Nuitee
G
guimane • extended_group • us
8
2026-09-17 • via Nuitee
M
margaret • couple • ie
9
Enjoyable and friendly staff
Pros:

Central location

Cons:

Nothing

2026-09-17 • via Nuitee