One Tijuana Otay

Hotels
•
Grupo Posadas - One Hotels
8.3 (1339 reviews)
Ave. Aeropuerto 1600; Lote 20, Alameda Otay Town center , Tijuana , mx
+52 664 636 0700

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Service
Amenities
Cons:
Cleanliness issues
Small Rooms
Rude Service
Hidden Fees

Categories

Cleanliness
7.28
Several reviews mentioned dirty rooms and bathrooms.
Service
8.75
Mixed sentiments; some reviewers noted rude staff, but others found them friendly.
Location
9.29
Numerous positive mentions of the convenient location near the airport and shopping.
Room Quality
7.74
Rooms described as small and uncomfortable in some reviews.
Amenities
8.27
General positivity towards the amenities, though some lacking, noted like extra towels.
Value for Money
8.23
Some value noted but issues with hidden fees and the experience.
Food and Beverage
8.28
Breakfast mentioned positively, but could have more variety.
Overall Experience
8.55
General experience was good, with some critical points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:49

Property Description

Modern Comforts and Convenience
Experience a stay like no other at One Tijuana Otay. Unwind in our well-equipped rooms featuring air conditioning and flat-screen TVs, ensuring a comfortable and relaxing stay.

Convenient Location
Located just a short distance from top attractions such as Las Americas Premium Outlets and San Diego Convention Center, our 3-star hotel offers easy access to the best of Tijuana and San Diego.

Exceptional Service
Our 24-hour front desk staff is dedicated to making your stay memorable and hassle-free. From quick check-ins to local recommendations, we are here to cater to all your needs.

Book now to enjoy a seamless blend of comfort, convenience, and exceptional service at One Tijuana Otay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Location

Guest Reviews

8.3
Based on 1339 reviews
Cleanliness: 7.28
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.55
M
Mayra • solo_traveller • mx
10
Pros:

La cercanía al Aeropuerto

Cons:

El cuarto era muy pequeño y está dentro de un centro comercial, el estacionamiento lo tuve que pagar en su totalidad ya que no me dijeron que el proceso tardaba media hora

2026-08-08 • via Nuitee
J
Juan Carlos • solo_traveller • us
10
2026-08-07 • via Nuitee
J
Jorge • solo_traveller • mx
8
Pros:

El hotel está muy bien ubicado rodeado de varias opciones de restaurantes y bares, fácil acceso a avenidas principales.

Cons:

Habitaciones muy pequeñas, solo tienen una lavadora para 300 huéspedes por lo que es prácticamente imposible utilizarla, los fines de semana algunos restaurantes cercanos tienen música en vivo bastante fuerte y se escucha en las habitaciones por lo que puede ser algo no comfortable si te quieres dormir temprano.

2026-08-06 • via Nuitee
C
Claudia Edith • solo_traveller • mx
10
Pros:

La ubicación

2026-07-20 • via Nuitee
L
Lerma Cabrera • solo_traveller • mx
10
2026-07-18 • via Nuitee
L
Lerma Cabrera • solo_traveller • mx
10
2026-07-18 • via Nuitee
G
Graciela • solo_traveller • mx
10
Pros:

buffet

2026-07-17 • via Nuitee
Z
ZARAGOSA • couple • us
10
2026-07-17 • via Nuitee
R
Roberto • extended_group • mx
2
2026-07-13 • via Nuitee
L
Lerma Cabrera • solo_traveller • mx
10
2026-07-08 • via Nuitee
F
Fredna Viridiana • family_with_children • mx
10
2026-07-03 • via Nuitee
J
Jose • couple • us
8
Cons:

The unfriendly staff. We ask for an iron and front desk never provide it to us.

2026-07-03 • via Nuitee
C
Clarisa • family_with_children • mx
9
Muy agradable
Pros:

La ubicación y sus alrededores son muy agradables, las camas son cómodas

2026-06-29 • via Nuitee
R
Rico • solo_traveller • mx
8
Pros:

La ubicación está perfecto 💯 por qué estaba muy cerca a donde me dirijia

Cons:

Que llegue temprano y no pude instalarme hasta que no hubiera la habitación, y pues el día de salida fue antes de lo que marcaba el horario

2026-06-28 • via Nuitee
G
Garibaldi • solo_traveller • mx
10
2026-06-27 • via Nuitee
E
Edgar Javier • extended_group • mx
1
Cons:

Pésimo servicio de personal en recepción

2026-06-27 • via Nuitee
K
Karla Fernanda • solo_traveller • yt
8
Pros:

La cama muy cómoda, no lo esperaba y muy limpio los cuartos

Cons:

El desayuno que esta incluido mejor no lo incluyan y solo regalen pan y café,

2026-06-23 • via Nuitee
M
Mayumy • couple • us
10
2026-06-22 • via Nuitee
O
Oscar • solo_traveller • us
9
2026-06-21 • via Nuitee
A
Arstanbekova • couple • kg
4
2026-06-20 • via Nuitee