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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Currency exchange
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Hammam
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Evening entertainment
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Emergency cord in bathroom
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Sheraton Lisboa Hotel & Spa offers spacious and well-equipped rooms with designer glass-wall bathrooms and LCD TVs, ensuring a comfortable stay in Lisbon's city center.
Spirito Spa
Indulge in relaxation at the 1,500-square meter Spirito Spa, offering a wide range of health and beauty treatments to rejuvenate your body and mind during your stay.
Convenient Location
Located just a short walk from downtown Baixa, guests can easily explore Rossio Square, Rua Augusta, and more, while being only a 15-minute drive from Lisbon’s International Airport.
Experience luxury and convenience at Sheraton Lisboa Hotel & Spa - book your stay now!
Please note that for Non Refundable Reservations, the credit card used to make the reservation must be presented at check in.
If the reservation is made on behalf of another person, please speak directly with the hotel to set the invoicing data.
Access to Spa area including Sheraton Fitness, outdoor swimming pool, hot tub and Vitality Pool is complimentary to all guests.
The access of children under the age of 16 years old is not allowed in the Spirito Spa and Fitness facilities, except in the outdoor pool and when accompanied by an adult.
Baby cots free of charge for children under 2 years old do not include pillows or blankets.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Our multiple-night stay at the Sheraton Lisboa Hotel & Spa was truly outstanding and exceeded every expectation we had. From arrival to departure, the hotel delivered a level of hospitality, professionalism, warmth, and consistency that represents the very best of luxury hotel experiences.
The property itself is elegant, modern, immaculately maintained, and beautifully positioned within Lisbon. The guest rooms were exceptionally comfortable, the public spaces sophisticated and inviting, and every detail throughout the hotel reflected pride and operational excellence. The breakfast experience each morning was first class, with tremendous quality, variety, presentation, and attentive service.
What elevated our stay from excellent to unforgettable, however, was the remarkable team of hospitality professionals who work throughout the hotel. Every interaction felt genuine, polished, and sincerely welcoming. There is clearly a culture within this hotel centered around caring for guests at the highest level.
In particular, I would like to recognize General Manager Thierry Henrot for his extraordinary professionalism, visibility, leadership, and hospitality. It is rare to encounter a hotel leader so present, engaged, gracious, and genuinely passionate about both his guests and his team. Mr. Henrot represents everything great hospitality leadership should be. His attention to detail, warmth, and commitment to excellence are clearly reflected throughout the entire operation and in the pride demonstrated by his staff.
The Sheraton Lisboa Hotel & Spa is a tremendous credit to the Sheraton brand and to the hospitality industry as a whole. We left deeply impressed, grateful for the experience, and looking forward to returning again in the future.
Bravo to Thierry Henrot and the entire team for creating such a memorable stay.
Great location, wonderful gym facilities and pool and popcorn in the lobby! Also the staff were wonderful!
Great location in a great location.
The hotel staff is nice. Do visit the Panorama area on 26th floor, great views of Lisbon
My stay at the Sheraton Lisboa was absolutely flawless from start to finish. What truly elevates this hotel is the extraordinary service—the staff across every single department went above and beyond to make me feel welcome. Every single team member deserves praise for their hospitality. I will definitely be back! It is truly one of the best spots in Europe—highly recommended!
Great club level room and extras.
Zero.
Location and staff
Very dated and old , expensive for what it is
O hotel está muito bem localizado. As camas confortáveis, café da manhã muito bom, nos atenderam muito bem.
Nada a reclamar.
Great ambience,
great staff,
clean to rooms
After a long flight from Toronto arriving at 5:50 am and we were greeted and welcomed by very friendly doormen at the Sheraton Lisboa. Carolina checked us in and was super friendly and professional and got us looked after. We then sat down by the coffee bar to and was greeted by the best Barista in Lisbon: Nuno Rebelo. You cannot find a a more pleasant person. This was by far the best experience and greeting my wife and I have ever had. Thank you for welcoming us to your beautiful city.
The interior of this hotel need upgrade because its old. .
Breakfast is very good and location is also very good.
Spacious room, blackout blinds and quiet. Comfortable bed. Nice pool. Very staff. Nice breakfast. Underground parking.
Everything was great
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