Sheraton Lisboa Hotel & Spa

Hotels
Sheraton
8.7 (485 reviews)
Rua Latino Coelho, 1 , Lisbon , pt

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty windows
Need for more front desk staff

Categories

Cleanliness
8.05
Windows were noted as dirty, impacting overall cleanliness.
Service
9.05
Staff was friendly and helpful, enhancing the service experience.
Location
9.05
Centrally located with easy access to sights and tour buses.
Room Quality
8.55
Spacious and well-maintained rooms with great views.
Amenities
8.55
Excellent amenities including club level benefits and happy hour.
Value for Money
8.55
Worth the points for Bonvoy members due to good quality.
Food and Beverage
9.05
Breakfast was plentiful and there were complimentary drinks and food.
Overall Experience
8.75
Overall stay was very satisfactory; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Luxurious Accommodations
Sheraton Lisboa Hotel & Spa offers spacious and well-equipped rooms with designer glass-wall bathrooms and LCD TVs, ensuring a comfortable stay in Lisbon's city center.

Spirito Spa
Indulge in relaxation at the 1,500-square meter Spirito Spa, offering a wide range of health and beauty treatments to rejuvenate your body and mind during your stay.

Convenient Location
Located just a short walk from downtown Baixa, guests can easily explore Rossio Square, Rua Augusta, and more, while being only a 15-minute drive from Lisbon’s International Airport.

Experience luxury and convenience at Sheraton Lisboa Hotel & Spa - book your stay now!

Important information:

Please note that for Non Refundable Reservations, the credit card used to make the reservation must be presented at check in.

If the reservation is made on behalf of another person, please speak directly with the hotel to set the invoicing data.

Access to Spa area including Sheraton Fitness, outdoor swimming pool, hot tub and Vitality Pool is complimentary to all guests.

The access of children under the age of 16 years old is not allowed in the Spirito Spa and Fitness facilities, except in the outdoor pool and when accompanied by an adult.

Baby cots free of charge for children under 2 years old do not include pillows or blankets.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.7
Based on 485 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.75
H
Hadeel couple sa
4
Meh
Pros:

The price

Cons:

Cleanliness, not very helpful

2026-08-08 via Nuitee
M
Mohamed Zaher solo_traveller ae
7
Pros:

الموظفين متعاونين

Cons:

الغرف بحاجة لبعض الصيانة

2026-08-05 via Nuitee
M
Michel family_with_children br
8
2026-08-04 via Nuitee
C
Cornelis Hendrik family_with_children nl
10
2026-08-04 via Nuitee
J
julio solo_traveller br
7
Boa
Pros:

Quarto amplo

Cons:

Carpete muito antigo

2026-08-02 via Nuitee
V
Vivien couple gb
10
2026-07-24 via Nuitee
A
Antonio couple pt
9
2026-07-24 via Nuitee
P
Paul extended_group za
10
2026-07-17 via Nuitee
O
Oliver couple de
9
2026-07-12 via Nuitee
S
seonap941 Couples
10
Perfect 3-Night Stay at Sheraton Lisboa
Pros:

We had an amazing 3-night stay at the Sheraton Lisboa and highly recommend it!

The staff was warm, welcoming, and attentive throughout our stay. The breakfast buffet was one of the best I've ever experienced during my travels, with an incredible variety of fresh and delicious options.

Our room was spotless, exceptionally quiet, and the bed was incredibly comfortable—we slept so well every night. The strong water pressure and large bathtub were perfect for relaxing after a day of sightseeing.

The location is excellent, just a short walk from Marquês de Pombal Square, with plenty of great restaurants nearby. There's also a metro station right outside the hotel, although we mostly used Bolt, which made getting around Lisbon quick and easy.

A heartfelt thank you for the thoughtful birthday surprise—it made my celebration even more special. We truly appreciated the kindness and hospitality of the entire team.

We'll definitely stay here again on our next visit to Lisbon. Thank you, and please keep up the outstanding work!

2026-07-10 via Tripadvisor
A
ALIREZA extended_group za
8
2026-07-08 via Nuitee
J
JOAO LUIZ solo_traveller br
10
O Hotel é 5 estrelas! Mas....
Pros:

Gostei de quase tudo.

Cons:

Às 11:45 horas, fui entrar no quarto pra pegar minhas coisas para fazer o check-out, não consegui entrar, pois meu cartão estava bloqueado.
Um absurdo! Entrar antes das 15:00 horas, nem pensar. Então, o check-out tem que ser às 12:00 horas e não antes. ☹️

2026-07-06 via Nuitee
C
Carsten extended_group de
9
Cons:

Dusche in der Badewanne trotz Premiumzimmer.

2026-07-05 via Nuitee
C
CELIA couple br
10
2026-07-03 via Nuitee
L
Luis solo_traveller mz
9
2026-06-30 via Nuitee
M
memesweeper Couples Ware, Hertfordshire, England
8
Good hotel
Pros:

Good hotel — one of the few in Lisbon which is convenient enough for the historical centre and has a pool and spa. Great staff and a solid all-round offering, club area in the foyer is really good if you can get access with your room. Only reason for four stars from me rather than five is the decor and furniture in places is tired in places, it is overdue a refurbishment. With that caveat, recommended.

2026-06-25 via Tripadvisor
A
Aderito samuel couple mz
10
2026-06-22 via Nuitee
S
susansW60TO Couples
10
Great experience
Pros:

Had a club level room, very nice. Bed extremely comfortable.

2026-06-19 via Tripadvisor
M
Miriam couple de
9
2026-06-12 via Nuitee
H
Hollie family_with_children gb
10
2026-06-10 via Nuitee