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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Hammam
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Heated pool
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Electric vehicle charging station
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Toilet with grab rails
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Evening entertainment
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Higher level toilet
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Emergency cord in bathroom
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Hot spring bath
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Hair Salon Services
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Live music/performance
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Happy hour
Review Highlights
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Property Description
Luxurious Accommodations
Sheraton Lisboa Hotel & Spa offers spacious and well-equipped rooms with designer glass-wall bathrooms and LCD TVs, ensuring a comfortable stay in Lisbon's city center.
Spirito Spa
Indulge in relaxation at the 1,500-square meter Spirito Spa, offering a wide range of health and beauty treatments to rejuvenate your body and mind during your stay.
Convenient Location
Located just a short walk from downtown Baixa, guests can easily explore Rossio Square, Rua Augusta, and more, while being only a 15-minute drive from Lisbon’s International Airport.
Experience luxury and convenience at Sheraton Lisboa Hotel & Spa - book your stay now!
Please note that for Non Refundable Reservations, the credit card used to make the reservation must be presented at check in.
If the reservation is made on behalf of another person, please speak directly with the hotel to set the invoicing data.
Access to Spa area including Sheraton Fitness, outdoor swimming pool, hot tub and Vitality Pool is complimentary to all guests.
The access of children under the age of 16 years old is not allowed in the Spirito Spa and Fitness facilities, except in the outdoor pool and when accompanied by an adult.
Baby cots free of charge for children under 2 years old do not include pillows or blankets.
A deposit may be required at the property.
Location
Guest Reviews
Bardzo dobre śniadanie. Pościel i ręczniki zmieniane codziennie. Świetny widok na miasto.
Basen mógłby być trochę większy i więcej przy nim leżaków, bo w szczycie sezonu nie ma tam miejsca
Sehr freundliches Personal, tolles Frühstück, hohes Niveau des Hotels
Glastüren im Bad sehr hellhörig und gewöhnungsbedürftig, teure Preise in der Bar, Fenster können nur gekippt werden, zu dicke Bettdecken
Personnel très sympathique
J’ai trouvé que le rapport qualité prix était mauvais. Premièrement, l’hôtel est un peu vétuste il mériterait d’être mis au goût du jour.
Lorsque nous sommes arrivés dans notre chambre double, nous n’avions qu’un peignoir nous avons dû en réclamer un deuxième. Lorsque l’équipe de ménage est passée et a pris les peignoirs pour les nettoyer, ils ne nous en ont remis encore qu’ un seul propre. Nous avons dû encore contacter l’accueil.
D’autre part, Lorsque nous sommes arrivés (tard dans la soirée) fatigués du voyage nous voulions prendre un bain ce qui fut impossible car le siphon de la baignoire ainsi que celui du bidet ne fonctionnait pas, nous avons dû appeler l’accueil, mais comme il était tard, personne n’est passé nous avons du réitérer notre demande le lendemain…
La chasse d’eau des toilettes se bloquait et l’eau coulait non-stop.
La télé ne fonctionnait pas non plus le soir de notre arrivée (chaîne tv) et le lendemain, les QR code pour accéder au roomservice ne fonctionnait pas, nous n’avons donc pas pu commander, et nous sommes allés manger en extérieur…
En ce qui concerne le spa, il était agréable, mais l’eau du jacuzzi était froide, et il y avait un Pansement usagé sur le bord qui est resté sur nos trois jours de séjour…
Nous avons été vraiment déçus pour un hôtel de ce standing …
Néanmoins le personnel était très agréable et à l’écoute.
The room was very nice, and we were able to enjoy the pool and sauna
We had a wonderful stay and would like to congratulate the entire Sheraton Lisboa team! From reception and valet parking to housekeeping, everything was excellent. The room was spotless, the service was warm and professional, and the food was absolutely amazing!
The location is also fantastic, especially with the Banksy Museum just behind the hotel — such a great experience and so convenient.
A huge thank you to everyone for making our stay so enjoyable. We will definitely be back and highly recommend the Sheraton Lisboa!
Everything is Amazing at this place,Peopple,facility,everything.
Perfect for a short stay with children. Great base in a quieter area. Live music was great, our son loved the daily popcorn. Clean, spacious and bright room.
Pool area needs some parasols for shade as there is no shade at all.
The staff. All of them were kind, polite and helpful
The entrance (hall) has a gloomy feel, and the room is need of major maintenance (carpet, faucets, the clothes - hanging space, the ceiling, etc.). It was the first time I had ever seen a 5-star hotel where the mini-bar was completely empty. There was absolutely nothing in it. Save for the two complimentary bottles of water and the port wine. Thank you
Die Lage ist gut. Die Personal sind nett und freundlich. Nur die Preise zum Beispiel für ein Bier kostet 7,50 € , ist es ein bisschen übertrieben, und wenn man auf dem Biergarten vor dem Hotel sitzt, den auch zu dem Hotel gehört , kostet es zwei Euro.
Die Preise..
I like coming to the Lisbon Sheraton Hotel and Spa. On my recent six-night stay in August 2026, a friendly young man at the front so thoughtfully checked me in. A couple of days later the enthusiastic lady at the concierge’s desk recommended Costa de Caparica as a beach option. I followed her recommendation and very much enjoyed the beach there. The ever-positive pool attendant, Nano, made my experience at the fabulous outdoor swimming pool all the better. I love the Sheraton outdoor pool, and with so many hotel guests always at the pool, it’s obvious they do too! And the lounge – what a great experience! I loved the evening food service there and the ever professional and friendly servers, and of course, the nightly live music there creates such a fun, lively vibe. I must mention the delicious morning breakfast in the restaurant and the great servers there, too. I had a lovely room with such a comfortable bed and outstanding air conditioning. And so, I love this hotel!
Lo tranquilo limpio y la piscina se agradecía después de estar todo el día andando
We enjoyed 4 nights at the Sheraton Lisbon Hotel & Spa; 7/25-7/29, before heading to Porto. What a fabulous stay! Wish our dates were longer! Highly recommend this as your stay when visiting Lisbon. The members of the hotel staff were so attentive.
A shout out to Ines at the front desk, who greeted us with a smile and was so helpful during our time. We were fortunate to be given an unexpected, upgrade upon check-in, which is always a nice surprise.
In your club lounge, huge kudos to the staff there. With attention to service right from the start; Larissa, Ismael, and Vitor. Fabulous! As each day took place Lisette and Margherida were alongside them, adding to the nightly attentiveness. We were met each evening with no need to even speak; our drinks simply appeared. Great apps in the lounge, and my shellfish allergy recognized each evening without reiterating.
These great hotel staff members are a real asset to the Marriott community. Great job everyone! Definitely doing things right!
We would love to come back again!
Tom & Michele, Boston.
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