Sheraton Heathrow Hotel

Brilliant venue, excellent staff and great food. Mansi, Ursula and Mohammad were so welcoming and accommodating to our team!

Busy Conference centre with good amenities and superb team. Very professional and polite. Mansi made sure everything goes as per our plan. Very good lady with “can do everything “attitude which is very rare to see.
Had lunch in Discovery bar food is marvellous.
Stayed for 1 night enjoyed my breakfast and dinner as well. Vicky the bartender was funny and kind too!

Booked this as a park at hotel, and clubroom indirect. There was great confusion as to what type of room and what was included in our room rate. Luckily, I had hard copies from the booking agency confirming club room, inc. full breakfast, and parking, however we was told that Sheraton, had upgraded our standard room to a club room, which did not include breakfast! Our room key would not let us into club lounge so had to get it changed, and in the morning, yes you have guessed, told sorry, your room rate does not include breakfast! I must have spent at least 90 mins at reception at check in and in the morning, before getting everything clarified. Despite this, the room was great, large modern bathroom, comfortable bed, club lounge was good, nice nibbles and wine and beer in evening and eventually breakfast in morning (ok, but no one cooking omelets etc. Despite this, we have rebooked the clubroom and parking package with the online agent for later on this year, I hope we don't regret it!

Attended 1 day conference for my professional course. Absolutely love the place, great place and good hospitality, delicious food and good amenities. Mansi is a gem.

We had a lovely stay here . The reception staff were outstanding. We had a meal in the restaurant which was really good served by Sony who was warm and welcoming, and extremely accommodating. We would stay again .

Mansi was very polite and positive. She responded promptly for all the request and amazed us with her hospitality. Very good hotel. Thank you

I stay at this hotel regularly for business and always have a pleasant experience. A special mention to Karam in the restaurant — she is consistently kind, and attentive, and always takes a moment to chat with guests. Her friendly service really stands out and makes visits more enjoyable.

Eat at the hotel restaurant/bar. Had great service. My server was.Shab and she did a wonderful job.

Check in was great. Enjoyed the club room. Definitely worth the upgrade. Beautiful breakfast. Lovish helped us so much with breakfast. Very friendly staff in all departments. They make you feel special.

I had a wonderful stay here. Lovish was very kind as well.

Very friendly staff .
Shab was very helpful and knowledgeable.

Hotel is very close to the Heathrow airport and there’s tons of bus stops around. Rooms are always immaculate&clean and their team is very friendly and helpful. I would also love to highlight hard work of Paula, who works at the hotel and her positive can-do attitude. She was very quick and polite when I was ordering quite a few times room service. Very attentive&quick& has great customer service skills! She made my stay more welcoming. Bravo!

We had fantastic 2 nights dinner at your restaurant. We been warmly welcomed by mansi and served by Clayton. Te restaurant is very good in service and food. Our kid and we all have lovely time. Thomas said Thankyou all.
Thank you guys much appreciated your service. And we are bonvoy members now all thanks to Ms. Mansi so we will start getting our points for the meal too.

Great Location for Heathrow and the surrounding area. Smart appearance and good amenities. Friendly welcome and staff. The room was clean and tidy with the bathroom being clean and bright. Not bad value for the type of hotel although as with all of the Heathrow hotels the parking is quite expensive, if you can find a space.
Although the hotel advertises as soundproofed room, there was actually quite a bit of noise from the adjacent rooms and rooms above. The bed was really quite comfortable though.
Overall a good hotel with a few things that could be better.

Daljinder was wonderful. Responsive; active to help; efficient.

Great location if you are driving in from the M3/4 - plenty of secure parking
Easy check in
Rooms perfectly functional and comfortable.
Bar area good, sports TV if you want it.
Steak / grill restaurant good and well serviced. Additionally we enjoyed the breakfast buffet.
Nothing to complain about.

Flying from Heathrow in August so we have been checking out local hotels as the flight is early
The Sheraton is now top of the list!
Greeted as we walked in. Helpful reception staff guided us through the process.
Club lounge was a pleasant bonus with a limited selection of food in a calm atmosphere. Unlimited soft drinks were an added bonus
Food was reasonably priced for hotels in the area. Wife had fish and chips which were delicious. I had the cornfed chicken which honestly was a little dry.
Service impeccable
Breakfast was very good.
This is now our choice for pre-flight stays

Stayed overnight before our flight to Mexico from LHR. Room was okay but little noise from the next door wasn’t pleasant. Had lovely meal in the restaurant. Restaurant manager Mansi was very polite and energetic she made sure my wife and I had a good time. The steak I had was delicious my wife had salmon which was good too. Our server the new trainee Soni was very kind. Had lovely breakfast next day morning. Amazing spread and so many options. We will definitely come again.

Fantastic space and very professional staff. We had our conference in your hotel on 21 feb. I am only attending today but the service is great. Mansi and slaydon helped us in everything we asked for.

Thank you Shab for the hospitality n warm welcome (breakfast review)