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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Children's playground
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Dry cleaning
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Skiing
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Ski storage
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Currency exchange
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Solarium
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Hammam
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Lockers
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Heated pool
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Indoor pool
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Public transport tickets
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Kid-friendly buffet
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Pool bar
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Outdoor furniture
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Picnic area
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Steam room
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Fitness/spa locker rooms
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Fitness classes
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Personal trainer
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience 5-star luxury at Sheraton Santiago Hotel & Convention Center in Providencia. Enjoy tastefully-decorated rooms with stunning views of the pool or Andes Mountain Range, along with daily maid service for a comfortable stay.
Dining Excellence
Indulge in a culinary journey at the award-winning El Cid Restaurant, offering a delicious breakfast buffet, lunch, and dinner. Unwind at the lobby bar with your favorite drink or opt for laundry services to enhance your stay.
Convenient Location
Benefit from the hotel's prime location near Pedro de Valdivia Metro Station, San Cristobal Hill, and commercial hotspots. Explore Santiago easily with shuttle services available, making travel to key attractions like Viña del Mar and Valle Nevado Ski Centre a breeze.
Book now for a luxurious and convenient stay at Sheraton Santiago Hotel!
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately.
***PLEASE NOTE*** The outdoor pool will be available on Mondays from 12:00h (midday) to 20:00h due to morning maintenance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Lo que mas me gusto fue la vista a la ciudad , el desayuno , gimnacio y la picina
Lo que no me gusto fue que las decoraciones de la pieza estan muy viejas , el baño demasido edad medieval deberiam modernizarse un poco mas
La ubicación
La atención del personal. Personas muy ineficientes y limitadas en las indicaciones.
Que era tranquilo
La habitación era encerrada no se podía abrir la ventana nada de lo que pedía había a las 12 del día me retire de las instalaciones no volvería a hospedar ahí
Todo
Me gusto todo
Atención en el bar, Garzon , el pianista, eso le otorga una calidez muy especial
El valor de traslado hotel aeropuerto, lo encontré muy caro!
Excelencia la habitación , aseo y confort.
Hotel muy bien situado , muy agradable , habitaciones amplias con vistas estupendas .
El baño , la bañera es muy incómoda
Piscina muy deficiente la limpieza, es notorio que no se realiza mantenimiento de forma periòdica.
Desayuno, excelente el personal maravilloso.
Aseo de las habitaciones pobre.
La falta de limpieza de las dependencias era evidente, incluso al hacer tu habitaciòn era notorio que no se limpiaba y sòlo se mantenìa incluso la ropa no se podìa poner en el closet por la cantidad de polvo.
La limpieza
Ruidos en los pasillos en las madrugadas
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