Children allowed

Facilities

Express check-out
Free WiFi
Express check-in/check-out
Safe-deposit box at front desk
Front desk (limited hours)
Express check-out
Smoke-free property
Tours/ticket assistance

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
Limited amenities
Some discomfort with bedding

Categories

Cleanliness
9.66
Multiple reviews noted cleanliness positively, with apartments described as spotless and well-kept.
Service
10
Guests frequently praised the friendly and helpful service provided by the staff.
Location
10
Location received high marks across reviews, described as perfect and central.
Room Quality
9.66
Rooms are noted for comfort, spaciousness, and overall quality, with only slight notes on discomfort in some bedding.
Amenities
9.16
Amenities were generally satisfactory, though some reviews pointed out limited provisions like laundry detergent.
Value for Money
9.66
Overall, guests felt the stay provided excellent value considering the quality of the accommodations.
Food and Beverage
8.66
No explicit comments on food options, defaulting to standard quality for this hotel tier.
Overall Experience
10
Guests expressed strong satisfaction with their stays, often mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:54

Property Description

Convenient Location
Situated in the heart of Madrid, Arenal Suites is just minutes away from iconic landmarks like Puerta del Sol and Plaza Mayor, making it the perfect base for exploring the city.

Luxurious Accommodations
Indulge in one of our 8 uniquely decorated guestrooms, each equipped with a kitchen, full-sized refrigerator, and 42-inch flat-screen TV. Enjoy the convenience of complimentary wireless internet and daily housekeeping services.

Top-Notch Amenities
From bicycles for rent to express check-out services, we have everything you need for a comfortable stay. Our attentive staff is ready to assist with tour bookings and ensure your safety with a front desk safe deposit box. Book now and experience the best of Madrid at Arenal Suites.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.6
Based on 1266 reviews
Cleanliness: 9.66
Service: 10
Location: 10
Room Quality: 9.66
Amenities: 9.16
Value for Money: 9.66
Food and Beverage: 8.66
Overall Experience: 10
M
Mirta • couple • ar
10
Realmente un acierto haber seleccionado este departamento!
Pros:

Nos gustó todo! La ubicación, íbamos caminando a todos lados, el mercado cruzando la calle, tranquilo, nuestro departamento daba a una calle poco transitada, fué genial!

Cons:

Todo nos gustó, todo positivo!

2026-06-06 • via Nuitee
I
Isra • solo_traveller • pr
10
Pros:

Espectacular el lugar y el servicio. Muy centrico. las cama, el espacio. Todo muy limpio

2026-06-05 • via Nuitee
D
Daniel • family_with_children • us
10
2026-06-05 • via Nuitee
R
Richard • couple • au
10
A great central location with great staff. I would be happy to stay there again
Pros:

A very warm welcome from Christian set the tone for our stay. Great central location without being too noisy. Apartment was very clean and spacious. The bed was so comfortable

Cons:

The only improvement I could suggest was to have better water pressure in the shower

2026-06-04 • via Nuitee
E
Engin Ergün • family_with_children • tr
9
2026-06-02 • via Nuitee
C
CONCEPCION • solo_traveller • es
10
Super cómodo
Pros:

Me gustó todo, estuvimos muy cómodos y más céntrico, imposible

Cons:

Estaría bien un biombo, para dar más intimidad cuando alguien duerme en el sofá cama

2026-06-02 • via Nuitee
E
Enriquez • solo_traveller • pr
10
2026-06-02 • via Nuitee
S
Sabrina • family_with_children • ch
10
Sehr schöne und konfortable Unterkunft für uns als 4 köpfige Familie. Sehr bequeme Betten.
Pros:

Super tolle Unterkunft in der Mitte von Madrid. Fussgängig alles gut machbar.

2026-06-02 • via Nuitee
G
Gloria • solo_traveller • pr
8
Pros:

El gerente muy cooperador y me ayudò a resolver un problema q me surgiò.

Cons:

The escalator, no lights.

2026-05-31 • via Nuitee
S
Susan • family_with_children • us
9
Spacious apartment in the heart of Madrid with helpful hosts
Pros:

Good communication with the friendly and helpful host. Spacious apartment for our family of 4 including 2 adult children. Convenient to shopping, restaurants, etc.

Cons:

Noise from the alley behind was a bit loud with trucks coming and going to the large shopping center.

2026-05-30 • via Nuitee
B
Beejal • family_with_children • ae
9
2026-05-29 • via Nuitee
A
Arkady • couple • de
10
Außergewöhnlich
Pros:

Das Apartment ist sauber und hat alles, was man für einen kurzen Aufenthalt braucht. Die Lage ist zentral, aber dank guter Schallisolierung sehr ruhig. Christian war sehr freundlich und hat uns ein paar hilfreiche Tipps zu Essen und Routen gegeben.

2026-05-26 • via Nuitee
M
Mossier • couple • ch
10
4 jours 3 nuits de rêve à Madrid
Pros:

Super emplacement proche de tout. Rue animée mais appart bien insonorisé donc on a bien dormi. Apparemment grand, spacieux et équipé. Mr
CRISTIAN qui nous a accueilli a pris la peine de tout nous expliquer en français, adorable!!

Cons:

Le lit du salon n est pas des plus confortable . Une fois calé dans un creu on ne bouge plus et on dort . Les ressorts font du bruit quand on bouge. Mais j ai tout de même eu de bonnes nuit car après avoir bcp marché on est fatigué

2026-05-26 • via Nuitee
L
Leonid • family_with_children • pe
9
Excelente!
Pros:

El departamento por dentro.

2026-05-24 • via Nuitee
B
Bradley • couple • au
10
Great apartment in great location
2026-05-23 • via Nuitee
K
Ketan • couple • us
9
Excellent location, wonderful host, nice apartment.
Pros:

Excellent location, right in the center of the city, walking distance to major sights. Christian is a wonderful host. He received us on the street and helped my wife carry her bags to the apartment. He explained everything to us in detail, including the local area. He was always responsive to any question within minutes via WhatsApp. The apartment is nice. The couch seemed a little worn. The shower area is also small, otherwise the apartment is excellent. Although we took Uber to get to the apartment, we used the metro to get around for the rest of our stay.

Cons:

Small Shower area.

2026-05-21 • via Nuitee
N
Neosupreme • family_with_children • bg
10
Perfect apartment for a family stay in Madrid
Pros:

Everything was exactly as described. Couldn't ask for more central and well connected location. It was quiet even though it was so central. Everything you need is a few minutes away.

2026-05-20 • via Nuitee
G
Gloria • solo_traveller • us
10
Pros:

The staff went above and beyond to ensure a simple, hassle-free arrival and stay.

Cons:

There were no negatives

2026-05-20 • via Nuitee
M
Marlise • couple • za
10
2026-05-17 • via Nuitee
S
Sawada • couple • jp
8
快適でした！ありがとうございました！
Pros:

ソル駅からすぐなので出掛けた合間に休憩に来たりしやすくて、アパートタイプのホテルなので室内が広くゆったり過ごせました！
キッチンも充実していて長期滞在の方にも良さそうと思いました！

Cons:

サイトの地図に表示される位置情報が予約時に調べた場所と異なり、チェックイン時に担当の方とお会いできるまでドキドキでした(フロントがない為担当の方とチャットでやり取りしお出迎えしてくださるシステム)
クリーニングが不要な時のお知らせがホテルのように何かで出来ると嬉しいなと思いました(クリーニングがないと思っていて出掛けて帰ってきたら清掃されていてびっくりでした)

2026-05-16 • via Nuitee