Sheraton Stockholm Hotel

Hotels
Sheraton
8.4 (4582 reviews)
Tegelbacken 6 , Stockholm , se

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.18
Guests reported issues with cleanliness, particularly during breakfast with dirty tables and concerns about mold.
Service
9.65
Positive comments about helpful staff and satisfactory service.
Location
9.69
The hotel is conveniently located near major attractions.
Room Quality
8.64
Rooms are described as clean, spacious, and stylish with recent renovations.
Amenities
8.17
Some essential amenities like the sauna and spa were closed due to renovations.
Value for Money
8.63
Considering the price, expectations were not fully met due to cleanliness issues.
Food and Beverage
6.18
Breakfast buffet received negative feedback due to hygiene concerns and poor quality.
Overall Experience
9.05
Overall experience was balanced by location and staff service, despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 14:53

Property Description

Luxurious Accommodations
Indulge in stylish rooms with plush beds, flat-screen TVs, and scenic views of the city or Lake Mälaren. Enjoy the comfort of air conditioning, tea/coffee makers, and free WiFi throughout the hotel.

Leisure and Wellness
Unwind in the sauna or maintain your fitness routine at the 24-hour gym. Take advantage of the hotel's leisure facilities to relax and rejuvenate during your stay.

Culinary Delights
Savor a blend of global cuisine and local flavors at The Restaurant, where French dishes with a Swedish twist are served. Experience a vibrant social scene at the Lobby Bar, offering a variety of beverages and a cozy atmosphere.

Book now to experience the perfect blend of luxury and convenience at Sheraton Stockholm Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs SEK 550 per day.

Location

Guest Reviews

8.4
Based on 4582 reviews
Cleanliness: 7.18
Service: 9.65
Location: 9.69
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 6.18
Overall Experience: 9.05
R
ReginaE50 Family Lisbon, Lisbon District, Central Portugal
8
Wonderful stay- location is everything!
Pros:

The location is amazing - ask for a room with a view. We looked out onto the lake and the old city. It was a definite highlight. Situated a walk from the main shopping areas and wonderful restaurants, to the history and tours of the old city! Checkin was efficient. Rooms are spacious, very clean and designed beautifully. There was a mini fridge, coffee machine and a kettle.Breakfasts are busy with an extensive spread. The Cardamom, and Cinnamon buns are amazing. Staff are exceptional at helping especially when the breakfasts are busy. We totally enjoyed our stay.

2026-07-25 via Tripadvisor
T
Tuğçe couple tr
10
2026-07-25 via Nuitee
Y
Yuvraj Singh family_with_children in
8
2026-07-25 via Nuitee
M
Mikko solo_traveller fi
6
2026-07-25 via Nuitee
H
Hossam family_with_children sa
10
All Good and Great
Pros:

All Good and Great

Cons:

NA

2026-07-25 via Nuitee
H
Hossam family_with_children sa
10
All Good and Great , You will love Stockholm
Pros:

All Good and Great

Cons:

NA

2026-07-25 via Nuitee
M
MARIA MONICA extended_group co
10
Excelente hospedaje
Pros:

Ubicación, servicio, comodidad. El hotel está recién remodelado. Las habitaciones hermosas y cómodas

Cons:

Para poder usar el baño en simultáneo se recomienda un espejo adicional en la
Habitación

2026-07-24 via Nuitee
D
Dmitry solo_traveller lv
7
Pros:

Находится близко от ЖД вокзала. Относительно просторные для Стокгольма комнаты. Чай,кофе, вода от заведения.

Cons:

8 этажей. 6 лифтов не справляются с потоком желающих прокатиться. Очереди. Ожидание 5-10 минут. Не критично, но почему-то бесит.
С утра на чекауте опять толпа. За стойкой 2 меланхоличных работяги. Прождав 15 минут, плюнул на формальности и уехал.
Бронировал комнату с видом на озеро… Озеро в окне действительно присутствовало, как и четырехуровневая авто развязка и железнодорожная ветка с нескончаемыми поездами. Все это круглосуточное куда-то ехало,чадило и шумело. Окно было не раскрыть, удовольствия от вида на озеро чуть меньше чем никакого.

2026-07-24 via Nuitee
B
Begum Kalayda couple gb
10
2026-07-24 via Nuitee
P
Prabir solo_traveller au
10
Pros:

Excellent Hotel location and its facilities.

Cons:

Nil

2026-07-23 via Nuitee
M
MARIA DEL CARMEN solo_traveller mx
10
Pros:

The room was beautiful and great breakfast

Cons:

Anything

2026-07-23 via Nuitee
J
Juan family_with_children fr
10
Great stay
Pros:

Excellent stay in Sheraton

Cons:

Almost nothing, except for the room was a bit close to the road and it was noisy

2026-07-23 via Nuitee
M
Malik Adeel family_with_children se
10
2026-07-22 via Nuitee
P
Päivi solo_traveller se
4
Brist på glutenfritt.
Pros:

Fin utsikt från 521. Trevlig personal, synd bara att många kunde inte svenska.

Cons:

Uruselt med glutenfritt bröd i frukosten. Bara vit toast!!!! Köp åtminstone glutenfritt hårtbröd.
Saknade också laktosfri yoghurt.
Ändå står det i information att specialkost är tillgänglig. Glutenfritt är sånt! Dåligt!
Även kvällsmenu saknade glutenfritt t.ex. pizzabotten.
Kingsize hade bara en täcke, frågade reception och fick sen en filt med påslakan. Väntade att skulle få enkeltäcke en eller två till oss nästa dag. Frågade inte mer trodde att personalen skulle förstå detta. Dåligt.

2026-07-22 via Nuitee
M
Markovic solo_traveller de
8
2026-07-22 via Nuitee
M
MNLstravels solo_traveller gb
7
Good, but could do better
Pros:

In general The Hotel is newly refurbished and is clean and in a great location.

The Bar and Restuarant staff were great, chatty friendly and helpful.

Food was great in the restaurant- try the Lobster Roll. Big thanks to Nicoli the Bar Manager, who provided us with some great cocktails and kept us entertained.

Cons:

We asked for a room on a high floor and was put on the 2nd floor, right next to the lift. Never ideal and were disturbed a few times by people coming back late 2am / 4am to their rooms.

3 times we asked the reception staff to change our pillows due to allergys to down feathers, but nothing was done. We then asked the concierge who got it done in 30 mins.

2026-07-21 via Nuitee
F
Frank family_with_children de
9
Cons:

Eingang für Rollstuhlfahrer funktionierte nicht

2026-07-21 via Nuitee
P
Per Rune solo_traveller no
5
Pros:

Lite keg likte

Cons:

Filk en dårlig start i resepsjonen

2026-07-20 via Nuitee
A
Anatolii family_with_children ua
10
2026-07-20 via Nuitee
J
Janine couple nl
7
Fijne locatie!
Pros:

Goede locatie, dichtbij centraal station en centrum. Echter waren de bedden helaas niet comfortabel, extreem harde matrassen. Kleine badkamer. Jammer, iets meer verwacht van een 5 sterren hotel. Goed ontbijt en gezellige lounge/bar in het hotel.

Cons:

Geen comfortabele matrassen, extreem hard. Wellicht kan dit opgelost worden door een topper erop te leggen? Badkamer aan de kleine kant.

2026-07-20 via Nuitee