Sheraton Gateway Los Angeles Hotel

Hotels
•
Sheraton
7.9 (5604 reviews)
6101 West Century Boulevard , Los Angeles , US
+1 310-642-1111

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Airport shuttle / close to airport
Convenient for short/overnight stays
Friendly/helpful staff (Ramon mentioned)
Comfortable rooms and bedding
Pool
Fast check-in (in many cases)
Cons:
Unexpected charges, deposits and luggage fees
Credit card/payment authorization issues and attempted extra charges
Expensive drinks / perceived poor value
Occasional rude or unhelpful front-desk interactions
Reservation cancellation/delays at check-in
Room maintenance issues (e.g., non-working shower, noisy placement)

Categories

Cleanliness
8.5
Generally described as modern, clean and comfortable (mentions of 'modern clean' and 'literie parfaite').
Service
7.3
Mixed: several praises for helpful staff (notably Ramon) but multiple reports of rude or unhelpful staff and problematic handling of payments/check-in.
Location
9.2
Consistently praised for proximity to the airport and a fast, frequent shuttle service.
Room Quality
7.6
Mostly comfortable and spacious rooms with good bedding, though isolated issues reported (noisy placement next to ice machine, a non-working shower).
Amenities
8.8
Positive mentions of pool and reliable airport shuttle; functional for short airport stays (some minor complaints about parking/unloading and luggage handling).
Value for Money
6.5
Multiple complaints about unexpected fees (deposits, luggage charges), higher rates than booking.com, and perceived poor value for certain services.
Food and Beverage
6.8
Several comments that drinks are very expensive; food portions described as large but value and pricing seen negatively.
Overall Experience
8.5
Good for airport/short stays with convenient shuttle and comfortable rooms, but some guests had their trips affected by payment/charge and check-in problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Modern Hotel with Complimentary Shuttle Service

Convenient Amenities for a Relaxing Stay
This modern hotel offers a free 24-hour shuttle service to Los Angeles International Airport, making travel a breeze for guests. After a busy day of exploring the city, unwind in the outdoor heated pool or enjoy a delicious meal at the on-site dining options.

Comfortable Rooms and Dining Options
Guest rooms at Sheraton Gateway Los Angeles Hotel feature modern décor and essential amenities like a 50-inch LCD TV, work desk, and coffee machine. Indulge in a culinary experience at Costero California Bar and Bistro for lunch and dinner, or savor a breakfast buffet at Brasserie.

Fitness Facilities with Scenic Views
Stay active during your stay with the on-site gym equipped with free weights and cardio machines. Enjoy panoramic views of the outdoor pool and hot tub while working out. Book your stay now for a memorable experience at Sheraton Gateway Los Angeles Hotel.

Important information:

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

Please note: The hotel requires a deposit for incidentals at check-in.

For nonrefundable bookings, the credit card used at the time of booking must be preset at the time of check-in.

Smoking is not permitted. If caught, there is a cleaning fee of USD 500.

Late check-out 11 AM — 6 PM available for 85 USD.

Availability and hours of operation in food outlets and public area amenities are subject to change.

Please note that the gym is accessible through 24 hours.

Enjoy the convenience of checking in before Noon for a fee of 75 USD, or take advantage of our 40 USD fee for check-ins between 12:00 and 14:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

7.9
Based on 5604 reviews
Cleanliness: 8.5
Service: 7.3
Location: 9.2
Room Quality: 7.6
Amenities: 8.8
Value for Money: 6.5
Food and Beverage: 6.8
Overall Experience: 8.5
L
Liz • extended_group • gb
7
2026-11-07 • via Nuitee
C
Chun yan • extended_group • cn
6
2026-11-07 • via Nuitee
C
Charles • couple • us
10
2026-11-07 • via Nuitee
R
Rose • couple • us
10
2026-11-07 • via Nuitee
S
Sandra & Marcelo • family_with_children • br
10
Hotel em LAX perfeito para conexão de voos
Pros:

Hotel muito próximo do aeroporto LAX, perfeito para conexão de voos. Quartos grandes, banheiro espaçoso, cama confortável, travesseiros macios. Oferece micro-onibus dedicada do hotel, em cortesia, circulando entre os terminais

Cons:

Nada, tudo certinho.

2026-11-07 • via Nuitee
D
Dianne • couple • us
10
2026-11-06 • via Nuitee
L
Leigh • solo_traveller • au
6
You pay for the location.
Pros:

Close to the airport

Cons:

Bed felt uncomfortable. Sheets not crisp. Couldn’t turn off air conditioning.

2026-11-06 • via Nuitee
G
Grace Chia-Chia • family_with_children • us
9
2026-11-06 • via Nuitee
F
Fitzpatrick • couple • ie
9
Pros:

Close to the airport and shuttle bus provided

Cons:

Parking was expensive and the other parking facility was not as close

2026-11-05 • via Nuitee
H
Hendra D • couple • id
8
2026-11-05 • via Nuitee
M
Michael • couple • us
6
Pros:

The breakfast buffet was great!!! And Mr. Antonio was incredible.

Cons:

The lunch for the conference was disorganized. And some of your facilities closed to early, namely Starbucks.

2026-11-05 • via Nuitee
E
Edgar • family_with_children • us
9
Cons:

​There was no microwave available to heat up my meals. Furthermore, when I purchased bottled water at the hotel shop, the cashier withheld my change. She claimed the remaining money was being donated to a children's charity, but she failed to specify which organization.

2026-11-04 • via Nuitee
J
Joseph • couple • us
9
Very professional staff and convenient to and from the airport
Pros:

Close to the airport

Cons:

Nothing

2026-11-04 • via Nuitee
N
Natalie • extended_group • gb
8
Pros:

Close to the airport

2026-11-04 • via Nuitee
H
hiroyuki • solo_traveller • jp
6
2026-11-03 • via Nuitee
E
Emmanuel • extended_group • us
10
2026-11-03 • via Nuitee
G
Gunter • couple • us
9
Made the right pick! Outsized value
Pros:

The staff are great.

Cons:

Everything was as or better than expected

2026-11-03 • via Nuitee
J
Jaya • couple • us
8
2026-11-03 • via Nuitee
I
Iturraran • family_with_children • es
9
2026-11-02 • via Nuitee
D
Daniel • couple • ec
8
2026-11-02 • via Nuitee