Four Points by Sheraton Richmond

Hotels
•
Sheraton
8.3 (587 reviews)
9901 Midlothian Turnpike , Midlothian , us
+18043231144

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited amenities
Value for money concerns
Issues with water temperature

Categories

Cleanliness
8.05
Generally clean, with some mention of cleanliness being praised, but also issues noted in the reviews.
Service
9.05
Staff is consistently described as friendly and helpful, contributing positively to overall experience.
Location
9.05
Multiple reviews highlight the convenient and favorable location.
Room Quality
8.55
Rooms are generally well-maintained with comfortable amenities but with some concerns raised regarding softness of mattresses.
Amenities
7.55
Amenities are lacking, with some reviews mentioning limited options and issues such as overpriced offerings.
Value for Money
7.05
Several mentions of pricing being too high for what is offered, affecting overall perception of value.
Food and Beverage
8.55
Food quality was praised highly, especially in specific dining experiences despite some general complaints.
Overall Experience
8.55
The overall sentiment is positive with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:07

Property Description

Luxurious Accommodations

Experience a restful night's sleep on our signature Sweet Sleeper beds at Sheraton Richmond Park South.

Convenient Amenities

Stay productive with free Wi-Fi in our modern business center or unwind by the indoor/outdoor swimming pool.

Delicious Dining Options

Savor meals at Cafe Palm Restaurant or sip cocktails at Ivy Lounge, all within the comfort of our hotel.

Book now for an unforgettable stay at Sheraton Richmond Park South and explore the best of Richmond, Virginia!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: RIC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 587 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 8.55
Overall Experience: 8.55
J
Jo Ann • couple • us
9
2026-06-30 • via Nuitee
H
Horace • solo_traveller • us
1
2026-06-28 • via Nuitee
D
DONNA • family_with_children • us
10
Most comfortable
2026-06-26 • via Nuitee
A
agnello • couple • us
10
Will stay again. Beautiful place
Pros:

Beautiful hotel with wonderful walking paths for my dog. Very dog friendly. Wonderful restaurant and service

2026-06-24 • via Nuitee
M
Modlin • solo_traveller • us
1
2026-06-23 • via Nuitee
M
Modlin • solo_traveller • us
1
2026-06-22 • via Nuitee
A
Alissa Burge • solo_traveller • us
10
2026-06-22 • via Nuitee
S
Sue • couple • us
8
Pros:

Convenient to restaurants

Cons:

Had to pay for breakfast

2026-06-22 • via Nuitee
D
Donna • couple • us
6
It met our requirements for location and cleanliness but we were not impressed with the amenities for the price.
Pros:

It was clean and in a good location.

Cons:

Bed was too squishy. The air conditioner was very loud. The amenities were minimal for the price.

2026-06-19 • via Nuitee
R
Ramona • couple • us
10
Pros:

I did not get to eat breakfast but I not able to order anything from the restaurant! 😔

2026-06-19 • via Nuitee
D
Diana L • solo_traveller • us
9
Cons:

Difficult to find driveway at night.

2026-06-17 • via Nuitee
M
Michelle • couple • us
9
Pros:

Staff was so friendly and helpful! Rooms were clean and the parking was great. Loved the free coffee and water in the lobby.

Cons:

Bed was a little too soft and unsupportive. Lighting in the room was harsh and cool. They should consider warm lighting that’s dimmable. Breakfast should be included with the price of stay.

2026-05-28 • via Nuitee
C
Connie • solo_traveller • us
8
Pros:

Clean. Location was good for us.

Cons:

The price could be better. We did not use any of the amenities. Free breakfast would be a nice addition.

2026-05-27 • via Nuitee
M
Marcus • couple • us
10
Pros:

For the past 5 years whenever we come to VA to visit family this is our go-to hotel..The room and the staff is always great..

Cons:

i paid for a LAKE VIEW room.. Like i've done in the past.. But this time the only view i had was of the TALL TREES blocking the view of the lake.. So with the fact that i PAID EXTRA and my wife being upset about not seeing the lake made this stay a little disappointing..

2026-05-24 • via Nuitee
F
Frank E • family_with_children • us
9
2026-05-20 • via Nuitee
C
Charles • couple • us
10
2026-05-15 • via Nuitee
J
Juan Leonel • solo_traveller • us
1
The worst hotel ever!
Pros:

I found bed bugs on my bed and took pictures!

Cons:

They didn’t do anything for my issue on the bed bugs on my room!

2026-05-14 • via Nuitee
A
Alina • couple • us
10
2026-05-03 • via Nuitee
H
Hughes • couple • us
10
Pros:

Lovely stay

2026-04-29 • via Nuitee
H
Hughes • couple • us
10
Lovely stay
Pros:

Everyone was very nice. I would stay here again

2026-04-28 • via Nuitee