Doubletree By Hilton Billings

Hotels
•
Doubletree by Hilton
7.7 (295 reviews)
27 N. 27th Street , Billings , us
+1 406-252-7400

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Exceptional breakfast
Cons:
Rude service
Cigarette smoke smell
Difficult parking

Categories

Cleanliness
6.85
Cleanliness was mentioned negatively due to cigarette smoke in some rooms.
Service
6.82
There were complaints about rude service during check-in.
Location
8.85
The location is convenient and central to downtown.
Room Quality
7.31
Some rooms were comfortable but had issues with smoke smell.
Amenities
8.83
Amenities were generally good with decent bar and restaurant options.
Value for Money
7.8
Perceived as overpriced by some guests but satisfactory to others.
Food and Beverage
7.35
Breakfast was exceptional but dinner service had issues.
Overall Experience
7.82
Mixed experiences overall, with some guests enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:46

Property Description

Luxurious Accommodations

Experience the epitome of comfort and style at Billings Doubletree by Hilton. The modern rooms, adorned with dark wood furniture, offer top-notch amenities including a coffee maker, free Wi-Fi, and in-room movies. Relax in the comfortable sitting area and enjoy a restful night's sleep in this 4-star hotel.

Dining and Entertainment

Indulge your taste buds at Montana Sky, where continental cuisine meets breathtaking views of 4 mountain ranges. Unwind at Montana Lounge with pool tables and big-screen TVs. And for a quick pick-me-up, Starbucks is conveniently located on site.

Convenience and Leisure

Stay connected with the business center and free Wi-Fi throughout the hotel. Explore nearby attractions like Moss Mansion Museum, The Reef Indoor Water Park, and Montana State University – Billings. With concierge services and a well-equipped fitness center, your stay in downtown Billings will be nothing short of exceptional.

Book now for an unforgettable stay at Doubletree By Hilton Billings!

Important information:

Please note that the property is having a scheduled power shut-off on May 22nd.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Location

Property Accessibility

Total Disability Score: 41.57
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 295 reviews
Cleanliness: 6.85
Service: 6.82
Location: 8.85
Room Quality: 7.31
Amenities: 8.83
Value for Money: 7.8
Food and Beverage: 7.35
Overall Experience: 7.82
J
James • extended_group • us
10
2026-08-25 • via Nuitee
N
Nicole • extended_group • us
3
Never again
Pros:

Person at the front desk was not welcoming, did not tell me where I could park, could not help with taxi uber services (non existent), person at the front desk walked away when I asked where to park. Had to ask another employee how parking worked, finally got a parking pass for the parking garage down the street, apparently there is a above walking bridge from the hotel to the parking garage, know-one said explained we didn’t need to walk on the street to get to my car
The staff was not friendly. Weird deal too everyone checking in got cookies, I asked for a cookie also and they were out? But when another check in came up, they all of a sudden had cookies. Not freindly not welcoming
Oh and the “buffets” you can pay $20 a plate or $12 a plate was a joke. I’ve had better food at a days in continental breakfast….

2026-08-17 • via Nuitee
F
Farmer • couple • bb
9
2026-08-11 • via Nuitee
W
williamhG8808ZD • Business
10
Great experience
Pros:

Being a smaller town, I wasn’t expecting a great experience but I was pleasantly surprised. Great staff and very clean rooms.

2026-07-21 • via Tripadvisor
C
Charles • couple • us
7
Fine
Pros:

Marble Coffee space

Cons:

The smell of cigarette smoke.

2026-07-19 • via Nuitee
F
Flor • extended_group • cr
7
Mis expectativas sobre este hotel eran mejores
Pros:

Ubicación

Cons:

Instalaciones viejas

2026-07-09 • via Nuitee
F
Flor • extended_group • cr
6
No tiene relación precio calidad
Pros:

Le falta mantenimiento y se ve muy viejo

Cons:

Instalaciónes viejas

2026-07-02 • via Nuitee
A
Amy • solo_traveller • us
9
2026-06-24 • via Nuitee
K
Kate • solo_traveller • us
8
2026-06-20 • via Nuitee
R
Rhiley • couple • us
7
2026-06-16 • via Nuitee
D
Debbie • solo_traveller • us
9
2026-05-28 • via Nuitee
V
Vincent • couple • us
8
2026-05-19 • via Nuitee
F
Fleming • solo_traveller • us
9
2026-05-18 • via Nuitee
R
Rhonda • couple • us
10
2026-05-16 • via Nuitee
A
Amanda • solo_traveller • us
10
Great hotel.
Pros:

Hotel was clean and quiet. Friendly staff.

2026-05-07 • via Nuitee
T
Tatiana • solo_traveller • us
4
Pros:

Paid for parking

2026-04-29 • via Nuitee
A
Alexandra • solo_traveller • us
10
2026-04-25 • via Nuitee
T
Tatiana • couple • us
4
Pros:

The location

Cons:

Paying for parking

2026-04-13 • via Nuitee
B
Bruce • solo_traveller • us
10
2026-04-09 • via Nuitee
J
jami • family_with_children • us
6
2026-03-22 • via Nuitee