Holiday Inn Express & Suites Orlando- Lake Buena Vista by IHG

Hotels
•
Holiday Inn Express
9 (2561 reviews)
11409 Marbella Palms Court , Orlando , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Parking charges
Some cleanliness issues

Categories

Cleanliness
8.39
Room cleanliness was generally good, but some reviewers noted issues with dirty linens.
Service
9.36
Staff was consistently described as kind and attentive.
Location
9.4
The hotel is well-located, close to parks and restaurants.
Room Quality
8.85
Rooms were comfortable and quiet, but some noted the need for maintenance.
Amenities
8.38
Breakfast was frequently praised, but parking fees were negatively commented on.
Value for Money
8.84
Value considered good overall, but parking fees detracted from this.
Food and Beverage
9.39
Breakfast offerings received high praise for variety and quality.
Overall Experience
9.36
Most guests expressed a positive overall experience despite some complaints regarding parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:36

Property Description

Convenient Location
Located in the heart of Lake Buena Vista, Holiday Inn Express & Suites Orlando offers easy access to top attractions like Disney Springs and SeaWorld, making it the perfect choice for travelers looking to explore Orlando.

Modern Amenities
Guests can enjoy a range of amenities including an outdoor pool, fitness center, and complimentary WiFi. The air-conditioned rooms are equipped with everything you need for a comfortable stay, from a coffee machine to a flat-screen TV.

Delicious Breakfast and Sun Terrace
Start your day with a delicious buffet breakfast and soak up the Florida sun on the hotel's sun terrace. Whether you're here for business or leisure, Holiday Inn Express & Suites Orlando ensures a memorable stay for all guests.

Book your stay now at Holiday Inn Express & Suites Orlando- Lake Buena Vista, an IHG Hotel for an unforgettable Orlando experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2561 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
W
Wilfredo Armando • solo_traveller • us
7
Five days in Orlando: Very disappointed!
Pros:

Good WIFI connection
TV -Only local channels, all in English
Small refrigerator -no minibar--
Confortable bed
Spacious room
Safety box
Laundry facilities. $4.00 American dollars for washing and $4.00 for drying. They also sell the detergent
Free shuttle to the parks
They charged me $100.00 American dollars deposit. I am still waiting my refund!

Cons:

The breakfast was poor: every day the same, the scramble eggs tasted old and dried. One day they changed the sausage- Out of five days, I had breakfast twice
Too far away from everything: markets, restaurants, banks, parks.
The need for a car or call Uber
In the reception area, there is a little convenient store: very expensive, a noddle soup, for example, goes for $5.00 American Dollars, same for sodas
The inconvenience of the shuttle return`s schedule: going to Epcot Park at 08.35 AM. The return at 10.30 PM. If you want to return early, you are stack

2026-09-19 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-09-19 • via Nuitee
A
Alfonso • extended_group • us
10
Excelente la atención del personal al llegar y en el desayuno
Pros:

Muy cómodo, bonito y limpio

2026-09-18 • via Nuitee
Y
Yadira • couple • pr
10
2026-09-18 • via Nuitee
K
Kyle • solo_traveller • us
9
Pros:

Close enough to disney and disney springs made travel back and forth smooth.

Cons:

Tv was all in Spanish, and channels that weren't were narrated. Super great to help entertain a 6 year old.

2026-09-18 • via Nuitee
M
Miguelangel • family_with_children • ve
10
Excelente estadía y relación calidad - precio.
Pros:

La habitación era muy cómoda, limpia y espaciosa, todo se encontraba en excelentes condiciones. Nos sentimos muy a gusto durante la estadía.

Cons:

El ascensor es un poco lento. Fuera de eso, nuestra experiencia fue muy buena.

2026-09-15 • via Nuitee
E
Edith • couple • us
8
Great overall
Pros:

Even my son liked it and he was staying at a Disney resort. My favorite thing was that modern pancake maker. Never seen anything like it. Best pancakes ever. Loved the breakfast too.

Cons:

The $25. Charge for early check in

2026-09-14 • via Nuitee
J
Jazmine • solo_traveller • us
5
It was simply ok
Pros:

Proximity to everything. Front desk was super nice.

Cons:

The room felt dingy and dirty. The bed sheets didn't smell clean. The smell in the room was musty and the air being on made it worse. There was mold around the bathroom sink faucet. The TV was crooked and looked to be hanging off the hinge or not properly mounted. The hall ways were disgusted. I had to mention it twice to front desk before someone came and vacuumed.

2026-09-13 • via Nuitee
S
Stefanny • family_with_children • co
10
2026-09-09 • via Nuitee
J
Juanita • family_with_children • us
10
Was great staying
Pros:

Everything was delicious

Cons:

Nothing

2026-09-09 • via Nuitee
M
Marianne • family_with_children • us
10
Excellent location and great stay!
Pros:

This hotel was close to the theme parks, very spacious and clean. Staff was amazing and the breakfast each morning was delicious.

Cons:

Nothing no complaints.

2026-09-07 • via Nuitee
N
Neelam • solo_traveller • gb
9
Pros:

Friendly staff
Clean throughout all areas
Good breakfast selection
Big room with a great shower
Beautiful view outside

Cons:

Further out from central Orlando, so difficult to get to without a car
High car parking charges ($26) per day when there was lots of spaces available
Bed was quite soft for my preference, but still comfortable

2026-09-06 • via Nuitee
M
Maria Catalina • extended_group • co
10
Excelente ubicación, desayuno, comodidad
Pros:

Su ubicación y la comodidad de sus habitaciones

2026-09-04 • via Nuitee
A
amparo • solo_traveller • ni
10
Pros:

Nos pudimos alojar una familia de 5 y la ubicación cerca de todo

Cons:

No estoy de acuerdo que cobren el parqueo

2026-09-04 • via Nuitee
T
Taneka • solo_traveller • us
8
Pros:

The staff was amazing from check in to check out. All questions answered. Friendly and knowledgeable.

Cons:

The breakfast could have been a little better and more selection. The fresh fruit should have had a better selection.
Also if your staying two nights or more should have been free or discounted.

2026-09-01 • via Nuitee
T
Taneka • solo_traveller • us
8
Pros:

The staff was amazing.

Cons:

The breakfast could have offered more options.
Parking could have been free or discounted for more than 2 days.

2026-09-01 • via Nuitee
M
Melba • family_with_children • tt
10
A great hotel with superb staff and great food !
Pros:

The breakfast was great. Everything that I wanted was there boiled eggs, oatmeal porridge, pancakes and honey and the list goes on. The variety of teas are fantastic! Keep it up it’s about 5 times I visit that hotel.
The location is also great.
Thsnks

Cons:

NA

2026-08-30 • via Nuitee
M
Mercedes • couple • us
8
Some cons but honestly not a bad stay
Pros:

Very close to seaworld. It was nice and felt safe

Cons:

Our AC wasn’t working correctly and it was hard to reach the front desk via phone

2026-08-28 • via Nuitee
J
Jenny Zoraida • solo_traveller • ec
10
2026-08-27 • via Nuitee
E
Erik Santiago • extended_group • ec
10
Recomendado
Pros:

Limpio, ordenado

Cons:

Todo estuvo muy bien

2026-08-26 • via Nuitee