Grand Palace Hotel

Hotels
•
Independent
7.4 (23 reviews)
14 Champollion Rd, Cairo, 11111 , Cairo , EG
20-01011692372

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible
Elevator
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent central/downtown location
Large rooms
Early check-in / accommodating reception
Some modernized interiors / renovated look
Perceived good value by several guests
Cons:
Poor cleanliness (smells, hairs, cigarette odor)
Breakfast repeatedly rated very poor
Missing toiletries and small amenities (no shampoo, no free water)
Cash-only policy / payment issues
Broken or poorly functioning amenities (fridge, elevator, WiFi)
Noise or unpleasant immediate street environment for some guests

Categories

Cleanliness
5
Multiple reviews report unpleasant smells, hairs on pillows, cigarette odor and generally unclean rooms or missing bed linen; cleanliness is frequently criticized.
Service
10
Consistently praised — staff described as friendly, helpful and accommodating (early check-in allowed, polite reception, repeatedly noted as the hotel's main positive).
Location
10
Many reviewers highlight the excellent central/downtown location (near museum/main street) and easy access; a few guests disliked the immediate street surroundings but overall location is a strong positive.
Room Quality
6.5
Rooms are often described as large and matching photos but basic or with older furniture; some reports of smells, weak heating and a broken refrigerator reduce the score.
Amenities
5.5
Several mentions of missing small items (no shampoo, no free water), a non-working fridge, old elevator and inconsistent WiFi — amenities are noticeably lacking for some guests.
Value for Money
8.5
Mixed impressions but multiple guests mention good CP/value; despite some service gaps, many feel the central location and staff make it good value for the price.
Food and Beverage
4.8
Breakfast is repeatedly criticized as poor or repetitive, with several guests choosing to eat elsewhere; food and beverage experience is a weak point.
Overall Experience
8.9
Overall impressions lean positive due to exceptional staff and prime location despite shortcomings in cleanliness, breakfast and some amenities; many guests would still recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-21 23:10

Property Description

Experience the charm of Grand Palace Hotel, your ideal retreat in the heart of Cairo.

Exceptional Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Revel in the convenience of 24-hour room service and enjoy socializing with fellow guests at our daily complimentary reception.

Gourmet Dining
Savor delicious meals at our on-site restaurant or grab a quick snack at the cozy coffee shop/café. Wake up to a delightful complimentary continental breakfast served daily from 8:30 AM to 11:00 AM to kickstart your adventures.

Comfort & Convenience
Unwind in one of our 36 air-conditioned rooms, featuring flat-screen TVs and luxurious rainfall showerheads. Our attentive concierge services and a 24-hour front desk ensure your stay is seamless and enjoyable.

Book your stay now and immerse yourself in the beauty and culture of Cairo at the Grand Palace Hotel!

Important information:

  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CIA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 23 reviews
Cleanliness: 5
Service: 10
Location: 10
Room Quality: 6.5
Amenities: 5.5
Value for Money: 8.5
Food and Beverage: 4.8
Overall Experience: 8.9
M
Marco • solo_traveller • eg
10
2026-05-27 • via Nuitee
L
Linda • solo_traveller • eg
10
Super clean and stuff are nice, friendly and helpful thank you so much guys ☺️🙏
Pros:

It's so clean

Cons:

Nothing actually

2026-05-26 • via Nuitee
عبدالله • solo_traveller • sa
10
2026-05-26 • via Nuitee
N
Nassar • solo_traveller • lk
10
i can recommend to stay this hotel, because everything is near by, peaceful and cleanliness
Pros:

room cleanliness and addons

Cons:

nothing

2026-05-22 • via Nuitee
S
SULAIMAN • solo_traveller • sa
10
اقامة جميلة مع عائلة grand palace 💯🌹♥️
Pros:

فندق جميل في وسط البلد المكان نظيف والغرف جميلة والسعر مناسب جداً كل شئ حولك كشري ابوطارق 30 متر مول طلعت حرب مشي 3 دقايق هيلتون رمسيس 3 دقايق مشي
الاسواق والمطاعم والنيل كلها جنبك والمنطقة امان جداً

الاستقبال جميل بداية من المستر جمال في الريسبشن رجل قمة في الاحترم واللباقة والطيبة والاحترافية والحرص على راحة النزيل مستر جمال ريسبشن كما يقول الكتاب 🌹🌹

مستر تهامي احب اشكرة كمان على روحه الجميلة وتعاملة الراقي مع النزلاء واشكره بشكل شخصي على تحمله ليا واستيعاب شخصيتي بروفيشنال يامستر 👍🏻♥️

واحب اشكر المستر رفيق على اهتمامه بالنزيل وبالمكان والعمل على تسهيل اي عقبات تواجه النزيل 🌹👏

واشكر جميع العاملين بالمكان البنات اللي بتعمل الفطار وخدمة الغرف وكل عيلة فندق جراند بالاس ♥️♥️♥️🌹🌹

Cons:

طرق الدفع نقداً فقط

2026-05-18 • via Nuitee
S
Sulaiman • couple • sa
8
Pros:

التعامل الجيد من قبل العاملين فيه والخدمة السريعة واسلوب الاخ جمال في قمة الروعة

2026-05-16 • via Nuitee
M
Moufid • solo_traveller • fr
10
Pros:

Les gens sont sympas et serviables

2026-05-12 • via Nuitee
E
Epefanio Jr • solo_traveller • ae
6
It was good location, the staff was friendly and accomodated.
Pros:

Easy access

Cons:

breakfast was the same every day😊

2026-05-11 • via Nuitee
R
Rosita • solo_traveller • bo
10
Pros:

Yo estaba en la terminal desde la madrugada y ellos me permitieron llegar un poco antes de la hora de check in, muy agradecida por eso

Cons:

El wifi puede mejorar

2026-05-10 • via Nuitee
عبدالرحمن • solo_traveller • sa
10
2026-05-09 • via Nuitee
M
Mohamed • solo_traveller • ru
10
I would definitely recommend this place to everyone I know coming to Cairo. Well Done!
Pros:

The main highlight is the amazing staff they are all extremely polite and helpful and make you feel so at home. Real Old Fashioned Egyptian hospitality. Not only that, but the interiors of the hotel have obviously been modernised once again quite recently as the rooms and the lobby look so new and modern in stark contrast to the lovely retro style of the lovely Downtown area of Cairo in which they are located. I would definitely recommend this place to everyone I know coming to Cairo. Well Done!

Cons:

I liked everything actually

2026-05-06 • via Nuitee
P
PANAYIOTA • extended_group • gr
6
2026-05-05 • via Nuitee
A
ABDELKADER MEJRI • solo_traveller • tn
6
2026-05-04 • via Nuitee
M
Mansour • solo_traveller • eg
1
Pros:

الفندق بيقبل كاش فقط !!!!!

2026-05-01 • via Nuitee
R
Ricardo • solo_traveller • ie
10
Great place to stay in Cairo
Pros:

I didn’t take any breakfast and the location is great

Cons:

Nothing

2026-04-28 • via Nuitee
E
Emre can • solo_traveller • tr
1
Pros:

Location

Cons:

I made the booking, although there is no information about it once i got to the place they’ve told me that they were only accepting cash so i cancelled it.
The room i was going to stay in had a smell to it and there were hairs on the pillow.

2026-04-26 • via Nuitee
I
Islam • solo_traveller • eg
10
2026-04-25 • via Nuitee
N
Nada • solo_traveller • eg
10
2026-04-20 • via Nuitee
A
abu oun • couple • jo
5
Pros:

الاهتمام بالعملاء

Cons:

سوء الخدمات المقدمة

2026-04-17 • via Nuitee
G
Ghaith Almuhareb • solo_traveller • jo
7
2026-04-10 • via Nuitee