Hotel 9

Hotels
9.2 (2172 reviews)
Avenija Marina Držića 9 , Zagreb , hr

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Very clean
Friendly staff
Spacious rooms
Good breakfast
Cons:
Limited parking space
Noise from the street in some rooms
High prices for what is offered

Categories

Cleanliness
9.38
The hotel is reported as very clean with a spotless appearance.
Service
9.85
Staff is described as incredibly friendly and helpful.
Location
9.39
Good location with proximity to attractions and parking options.
Room Quality
9.34
Rooms are spacious, but there are some concerns about heating and noise.
Amenities
8.87
Amenities are decent, but some guests note a lack of sufficient power outlets.
Value for Money
8.33
Some guests find prices to be high compared to features offered.
Food and Beverage
8.88
Breakfast options had a good variety, though coffee quality was criticized.
Overall Experience
9.55
Guests have expressed overall satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:22

Property Description

Modern Rooms with Smart Features
Experience the comfort of our modernly furnished rooms equipped with intelligent room systems, smart TVs, and minibars. Relax in a bathroom with a shower, hairdryer, bathrobe, slippers, and complimentary toiletries.

Convenient Location
Situated just across the Main Bus Station, Hotel 9 offers easy access to the centre of Zagreb and its attractions. With the nearest tram station only 50 meters away and the Main Train Station at 1.2 km, exploring the city is a breeze.

On-Site Bar and Free WiFi
Unwind at our on-site bar or connect with loved ones using our complimentary WiFi. Enjoy a seamless stay with air conditioning in every room and the option for private parking upon request.

Book your stay at Hotel 9 for a memorable experience in Zagreb.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2172 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.55
A
Agha Reza • solo_traveller • nl
9
2026-06-13 • via Nuitee
S
Sonja • couple • rs
7
Nice
Pros:

Breakfast was fabulous and everything was clean

Cons:

Parfum is simply to heavy

2026-06-13 • via Nuitee
D
Doreen • couple • mt
10
Amazing stay in Zagreb
Pros:

One of the best hotels I have stayed at. The staff are the best asset of the Hotel. Helpful, kind, nothing is too much for them. Will definitely stay again when in Zagreb and recommend this hotel to my friends.

Cons:

The only thing I did not like were the beds, too soft for me.

2026-06-12 • via Nuitee
Y
YASUKO • family_with_children • jp
6
Pros:

スタッフがにこやかでフレンドリーでした。
バスターミナルやトラム乗り場、パン屋さんに近くロケーションは最高。

Cons:

ソファの表面が劣化していてボロボロ落ちてくるので使えませんでした。

2026-06-12 • via Nuitee
R
Robert • solo_traveller • nl
9
Mooie modern hotel met een goed ontbijt en schone kamers vlakbij het centrum
Pros:

Locatie vlakbij het centrum en ov

Cons:

Parking was defect moest aan de straat parkeren.

2026-06-11 • via Nuitee
S
Süleyman • solo_traveller • tr
10
Pros:

Otel zagreb otogarın tam karşısındaydı merkeze bi 25 dk yürüme mesafesindeydi ona göre çok merkezi değildi ama yürümek güzeldi bizim için çalışanlar olsun kahvaltı olsun mükemmeldi otel seesiz di odanın içi çok güzeldi check-in öncesi eşyalarımızı otele bıraktık bu da çok iyiydi ben çok memnunum kaldım muhtemelen gelsem yine burayı tercih ederim diye düşünüyorum....

2026-06-10 • via Nuitee
N
Nanyung • solo_traveller • hu
9
2026-06-10 • via Nuitee
I
igor • solo_traveller • br
10
2026-06-10 • via Nuitee
D
daniela • solo_traveller • hr
10
2026-06-10 • via Nuitee
S
Sanda • couple • hr
10
Pros:

Sve je bilo odlično, od recepcionerke do same sobe.
Hvala još jednom.

2026-06-09 • via Nuitee
Đino • solo_traveller • hr
8
2026-06-09 • via Nuitee
Z
Zorica • couple • rs
9
2026-06-08 • via Nuitee
I
Imre • couple • hu
10
Nagyon klassz
Pros:

Mi busszal érkeztünk. Nagyon közel volt a Hotel.
Személyzet nagyon kedves.
Reggeli bőséges és teljesen megfelelő.
Villamos megálló a közelbe.
Szép, tiszta, igényes szállás.

Cons:

Ilyen nem volt

2026-06-08 • via Nuitee
Y
Yukako • couple • au
10
2026-06-08 • via Nuitee
P
Paul • solo_traveller • gb
10
Excellent quality opposite bus station
Pros:

We booked this because of proximity to bus station - it was an absolutely fantastic hotel, beautifully appointed and great breakfast. Friendly and helpful staff. We recommend renting Nextbikes in Zagreb for getting around, there is a bike parking right near the hotel and its great for heading to hotel after a hot day sightseeing!

2026-06-08 • via Nuitee
N
Natalie • couple • mt
9
Was a great stay, thanks!
2026-06-08 • via Nuitee
S
stephen • extended_group • ca
9
It’s okay
Pros:

Modern, clean, good location, comfortable, there are about 5 free parking spots in the front, but there’s street paid parking close by or you can pay for their garage parking. Bus terminal is right across from the street if you come by buses. Staff are friendly.

Cons:

Wifi kept cutting off, needs to tell the staff to reset it. There is no separate bathroom fan switch, it’s kind of noisy.

2026-06-07 • via Nuitee
M
Miguel • solo_traveller • es
9
2026-06-06 • via Nuitee
I
Ines • solo_traveller • hr
10
Pros:

Izvrsna lokacija, čiste i prostrane sobe, ugodno osoblje.

2026-06-06 • via Nuitee
2-dor • solo_traveller • ro
10
Pros:

Confortabil,bine pozitionat,personal amabil.
Mic dejun foarte bun!

2026-06-06 • via Nuitee