Quinta Real Zacatecas

Hotels
•
Stay In Cape Town
9.2 (130 reviews)
Segunda de Palomares, Zacatecas Centro, Zacatecas, ZAC, 98000 , Zacatecas , MX
52-492-9229104

listing image 1
Show all photos

Facilities

Fitness facilities
Proposal/romance packages available
Comprehensive recycling policy
Guest education on local ecosystems and culture
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Beautiful hotel
Cons:
Maintenance issues
Food service delays

Categories

Cleanliness
8.75
Some maintenance issues noted, such as curtains needing re-hanging and coffee machine issues.
Service
9.99
Friendly staff, superb customer service mentioned across multiple reviews.
Location
9.76
Very close to downtown Zacatecas, providing an excellent location.
Room Quality
8.71
Room was big, clean, and comfortable, but some guests noted issues like outdated AC.
Amenities
9.24
Standard amenities for this hotel tier, but some outlets in rooms did not work.
Value for Money
9.2
Guests felt they were overcharged for the breakfast but appreciated the hotel overall.
Food and Beverage
8.25
Some issues with breakfast service, including long wait times.
Overall Experience
9.72
Overall positive experiences shared, with multiple guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:06

Property Description

Experience the charm of luxury at Quinta Real Zacatecas, nestled in the heart of the Historic Center.

Recreational Pursuits
Unwind and rejuvenate with our state-of-the-art fitness center, or enjoy breathtaking views from our inviting terrace and lush garden.

Gourmet Delights
Savor exquisite meals in our onsite restaurant or order from our limited-hour room service. Start your day with a delicious continental breakfast served daily.

Business and Comfort
With 47 elegantly designed rooms featuring modern amenities like minibars and flat-screen TVs, we cater to both leisure and business travelers, complete with a dedicated business center and event spaces.

Don't miss the chance to elevate your stay in Zacatecas—book your room today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZCL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 130 reviews
Cleanliness: 8.75
Service: 9.99
Location: 9.76
Room Quality: 8.71
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.72
M
Morales • couple • us
9
Overall stay was excellent
Pros:

Cleanliness of the property room

Cons:

Breakfast was somewhat pricy

2026-06-20 • via Nuitee
B
Belinda • couple • us
10
Pros:

Top notch concierge! Attention to historical detail was great!

2026-06-19 • via Nuitee
C
Ciro • solo_traveller • mx
10
Pros:

El lugar

Cons:

Todo estuvo excelente

2026-06-16 • via Nuitee
M
Martin • extended_group • us
10
Lo mejor de mis vacaciones
Pros:

Excelente servicio, elegancia en restaurante, habitaciones excelentes.

2026-06-02 • via Nuitee
G
Gómez • solo_traveller • mx
10
Pros:

El servicio

Cons:

El desayuno

2026-06-01 • via Nuitee
C
Carmen • family_with_children • us
10
2026-05-29 • via Nuitee
G
Gerardo • couple • us
10
Excelente
Pros:

Very good location

2026-05-23 • via Nuitee
L
Lucía • couple • uy
9
Pros:

Todo

Cons:

Sería bueno incluir comidas para personas con intolerancias alimentarias

2026-05-12 • via Nuitee
J
Jorge CRR • solo_traveller • mx
6
Pros:

Es un hotel fuera serie respecto a su arquitectura

Cons:

Desde que llegamos el servicio muy malo, nos hicieron esperar para entregar las habitaciones, el servicio del Bar pésimo parecía que no querían atender.

2026-05-04 • via Nuitee
G
Gloria • extended_group • mx
8
Mal aspecto en higiene y caro el hotel para que no esté impecable
Pros:

Un hotel con recomendaciones excelentes y el.previo alto, pero le falta mucho mantenimiento a las habitaciones, además las alfombras demasiado mugrosas.
Ya no es higiénico tener alfombras
Los baños les.falta mantenimiento
El lugar es bonito, pero no me.hospedaria de nuevo ahi.

Cons:

La higiene en habitaciones

2026-04-16 • via Nuitee
F
Felix • solo_traveller • de
7
2026-04-09 • via Nuitee
M
Michaelle • family_with_children • mx
10
2026-04-06 • via Nuitee
G
Gabriela • couple • us
9
2026-04-01 • via Nuitee
R
Raul David • family_with_children • mx
10
Pros:

Bonito el hotel en general

2026-03-29 • via Nuitee
T
Tomoyo • solo_traveller • jp
9
サカテカスで1泊は必須！
Pros:

雰囲気抜群。お部屋の家具もアンティークで素敵！
長めの浴槽があり、洗面台は広くて明るい。
歯ブラシ、使い捨てスリッパがお部屋にあるなんて嬉しい、素敵な配慮だと思いました。お部屋からの夜景も綺麗です。

Cons:

1つだけ。大きなクローゼットの中に冷蔵庫兼冷凍庫があるのですが、ダイヤル最小にしても「ボォォォオ〰︎」って音が定期的にしていて、眠りが浅い人は音で起きちゃうかも。

2026-03-27 • via Nuitee
J
James • family_with_children • us
10
Pros:

Beautiful hotel with top notch service

Cons:

Nothing

2026-03-26 • via Nuitee
I
Isaac Israel • family_with_children • us
9
Estadía en Zacatecas
Pros:

La habitación era muy espaciosa y muy cómoda, la ubicación muy buena para salir a caminar y conocer

Cons:

El área de la explanada tenía mesas, sillas y toldos, no se apreciaba tan bien

2026-03-25 • via Nuitee
J
javier • solo_traveller • mx
6
segun habian remodelado, todo viejo, la alfombra muy sucia y vieja
Pros:

la ubicacion

Cons:

me hizo daño la cena, vomite, creo que la comida estaba pasada

2026-03-23 • via Nuitee
G
Gustavo • family_with_children • us
9
Pros:

Facilities, location, architecture, and luxury

Cons:

The old bull ring was always reserved for private events.

2026-03-19 • via Nuitee
M
Maria • extended_group • mx
9
2026-03-17 • via Nuitee